Diversity, Inclusion and Teamworking - L1

Question 1

Tell me about an example of where you have worked well in a team.

Answer 1

• St William Development Team
• Workload is distributed evenly between colleagues
• Templates of work and expertise as well as business relationships shared

Question 2

How successful do you think this team was?

Answer 2

Successful team meeting the objectives of the Development Director and the business

Question 3

How could you have improved your role within the team?

Answer 3

Improve my communication within a team i.e. to ask advice of others on how tasks have been completed before and benefit from greater sharing of lessons learnt

Question 4

What is a common issue you have come across when working in a team?

Answer 4

Ensuring mutual objectives to ensure each member is incentivised to deliver high quality work

Question 5

Why is diversity and inclusivity valuable to businesses / teams?

Answer 5

• Moral = right thing to do, benefits society
• Legal = Equality Act 2010 makes law to prevent discrimination
• Business = diverse industries or businesses proven to perform better

Question 6

What are the differences between diversity and inclusion?

Answer 6

• Diversity = a diverse workforce means recruiting people with a variety of unique characteristics such as race, gender, ethnicity, education, age, religion, economic background
• Inclusion = inclusive policies within a workplace ensure that employees are treated with respect and that they feel accepted and can thrive

Question 7

What does inclusive communication include?

Answer 7

Being aware and valuing different ways people communicate, helps understand choices, express feelings and involve others
* Language
* Written
* Online
* Images
* Assessibility
* Recruitment
* Advertising

Question 8

What is partnering and collaborative working?

Answer 8

Two or more organisations work together over a period of time with the deliberate purpose of achieving shared aims

Question 9

What is unconscious bias and how can you reduce it?

Answer 9

Bias you are unaware of, outside of your control. Bias that happens automatically triggering our brain into making quick judgements and assessments of people / situations

Question 10

Explain what the RICS Inclusive Employer Mark is.

Answer 10

• Launched in 2015 as the profession was behind in diversity
• The IEQM is the benchmark for inclusion and diversity in land, property and construction and is based on 6 principles:
  
  1. Leadership and vision
  2. Recruitment
  3. Staff retention
  4. Staff development
  5. Staff engagement
  6. Continuous improvement

Question 11

What is a RACI matrix?

Answer 11

• Responsible
• Accountable
• Consulted
• Informed

Question 12

What is a strategic alliance?

Answer 12

• Undertake a mutually beneficial project
• Each company retains independence
• Agreement less complex than a joint venture

Question 13

Explain your understanding of supply chain management.

Answer 13

• Flow of goods and services
• Includes processes transform raw materials into final products
• Active streamlining of business supply side activities

Question 14

What legislation relates to selecting a project team?

Answer 14

Equality Act 2010

Question 15

Why is accountability and responsibility important when working in a team?

Answer 15

• Accountability: specific to an individual person with set strengths
• Responsibility: shared, work with team people, task orientated for a given task

Question 16

Explain Tuckman’s theory in relation to teamwork.

Answer 16

Tuckman 1965 - Team Development Theory
1 Forming - team assesmbled, task allocated
2 Storming - brainstorming, suggesting ideas
3 Norming - harmonious working practices / individuals take greater responsibility
4 Performing

Question 17

Explain the Belbin team roles.

Answer 17

• Monitor Evaluator
• Specialist
• Plant
• Shaper
• Implementer
• Completer / Finisher
• Coordinator
• Team Worker
• Resource Investigator

Question 18

Explain Maslow’s hierarchy of needs.

Answer 18

• Theory on the premise that a person is motivated when their needs are fulfilled
• Theory is individuals need to be satisfied to move up the pyramid
  
  1. Physiological - physical survival necessities e.g. shelter
  2. Safety - protection from threats / danger
  3. Belonging - association, friendship
  4. Self esteem - respect and recognition
  5. Self-actualisation - learning, challenge, personal development

Question 19

Explain how the RICS Rules of Conduct relate to inclusion and diversity.

Answer 19

Rule 4: Members and firms must treat others with respect and encourage diversity and inclusion
* Must not discriminate against anyone on improper grounds including, age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief

Question 20

Which ISO relates to inclusion and diversity?

Answer 20

ISO 30415:2021 - Human resource management - Diversity and inclusion

Question 21

What is Economic Dividens for Gender Equality (EDGE)?

Answer 21

EDGE certification is a robust approach to analysing your company’s status quo on gender equality and facilitating improvements to foster equal career opportunities.

Question 22

What is neurodiversity?

Answer 22

The range of differences in individual brain function and behavioural traits, regarded as part of normal variation in the human population

Question 23

How and why should neurodiversity be accommodated in the workplace?

Answer 23

Neurodiversity in the workplace means creating an environment that is inclusive and supportive. Embracing diversity empowers both employees and employers to be more creative, agile and innovative

Question 24

Explain the aims of the Memorandum of Understanding: Creating a More Diverse, Equitable and Inclusive Built Environment Sector.

Answer 24

• Data collection - a standard model to allow meaningful comparison
• Improve understanding of transition from education to employment - develop a robust understanding of the disparity between the diversity of students on accredited courses and the talent that makes it into the workforce
• EDI competencies - to develop understanding and guidance to improve and maintain professional standards

Question 25

Who are some of the parties to this Memorandum of Understanding?

Answer 25

• RICS
• CIOB
• RTPI
• RIBA