Domain 2 Flashcards

(31 cards)

1
Q

Motivational Interviewing

A

Client centered approach to interviewing that focuses on helping the client discover their motivation for change
- Express empathy
- Support self-efficacy
- Roll with resistance
- Recognize discrepancy

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2
Q

OARS (acronym)

A

Approach used with motivational interviewing
O- Open-ended questions
A- Affirmations
R- Reflections
S- Summaries

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3
Q

Client Engagement

A

Client takes active role in care decisions

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4
Q

Client Activation

A

Describes knowledge, skills, ability, willingness, and confidence a person has to allow them to become engaged in managing own health/healthcare

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5
Q

6 Stages of Change

A
  1. Pre-contemplation
  2. Contemplation
  3. Preparation
  4. Action
  5. Maintanence
  6. Termination
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6
Q

Client Empowerment

A

Roles and functions the case manager performs in supporting and educating

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7
Q

Health Literacy

A

Ability to obtain, communicate, process, and understand basic health information

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8
Q

Rancho Los Amigos Levels of Cognitive Functioning

A

Follows recovery of TBI

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9
Q

Dual Diagnosis/Co-Occuring Disorders (COD)

A

Behavioral/mental health disorder and a substance abuse disorder

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10
Q

Change Talk

A

Statements made by client that reveal motivation for/committment to change

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11
Q

Glasgow Coma Scale (GCS)

A

Measures level of a coma in acute phase of injury

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12
Q

Mini-Cog Test

A

3 item recall and clock drawing test

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13
Q

Mini-Mental Status Exam

A

11 questions, cognitive functioning test for presense of head injury or dementia

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14
Q

Hamilton-D

A

Measure level of depression

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15
Q

Minnesota Multiphasic Personality Inventory (MMPI)

A

Assesses for personality traits and psychopathology

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16
Q

Social Determinants of Health (5)

A
  1. Economic stability
  2. Education access and quality
  3. Health and healthcare access
  4. Neighborhood/built environment
  5. Social and community context
17
Q

Self-Efficacy

A

One’s belief in their own ability to succeed

18
Q

Conflict Resolution Strategies (in order, 5)

A
  1. Collaboration
  2. Negotiation
  3. Accomodation
  4. Competitive
  5. Avoidance
19
Q

Health Coaching

A

Already suffers from chronic disease, goal to lessen impact of disease

20
Q

Empathy vs. Sympathy

A

Empathy- experiencing someone’s feelings, drives connection
Sympathy- understanding someone’s feelings, drives disconnection

21
Q

Spirituality vs. Religion

A

Spirituality- sense of connection with something bigger
Religion- community of people who share similar beliefs

22
Q

1995-1997 Adverse Childhood Experiences Study (ACES)

A

Kaiser Permanente and CDC, 200 questions about childhood experiences/10 types of trauma, 4+ trauma=higher percentage of premature death and chronic illness

23
Q

Chronic Conditions

A

Health conditions lasting 3+ months

24
Q

Chronic Care Model (CCM)

A

World Health Organization (WHO), 6 essential elements: self-management support, community resources, health systems, delivery system design, clinical information systems, decision support

25
Elizabeth Kubler-Ross 5 Stages of Grief
1. Denial 2. Anger 3. Bargaining 4. Depression 5. Acceptance
26
Death with Dignity (Good Death)
Dying free from avoidable stress and suffering
27
Bereavement
Effectively dealing with loss of a loved one
28
Cultural Competency
Behaviors ensure all clients recieve high quality, effective care regardless of language, culture, and socioeconomic status
29
Cultural Proficiency
Knowing how to learn about individuals and their cultures
30
Cultural Humility
Lifelong commitment to self-evaluation and self-critique
31
Cultural Sensitivity
Skills that enable learning and understanding that people are different, which assist in serving them better