Duplicate of quizlet Flashcards
(61 cards)
Silence
Gives the person time to collect thoughts or think through a point.
Accepting
Indicates the person has been understood (nonjudgmental).
Giving recognition
Acknowledges awareness of change or personal effort.
Offering self
Offers presence, interest, and desire to understand.
Offering general leads
Encourages the client to continue talking
Giving broad openings
Clarifies that the lead is to be taken by the client.
Placing the events in time or sequence
Clarifies relationships between events and actions.
Making observations
Calls attention to client behavior and encourages awareness.
Encouraging description of perception
Asks the client to verbalize what they perceive.
Encouraging comparison
Brings out similarities and differences in experiences.
Restating
Repeats the main idea for clarification.
Reflecting
Directs questions or feelings back to the client.
Focusing
Concentrates attention on a single point.
Exploring
Examines ideas, experiences, or relationships more fully.
Giving information
Provides facts the client needs.
Seeking clarification
Helps clarify feelings, thoughts, or communication.
Presenting reality
Indicates what is real without arguing
Voicing doubt
Expresses uncertainty about the client’s perceptions.
Seeking consensual validation
Clarifies mutual understanding
Verbalizing the implied
Puts into words what the client has implied.
Encouraging evaluation
Asks the client to evaluate experiences.
Attempting to translate into feelings
Responds to the feeling behind the words.
Suggesting collaboration
Encourages mutual problem-solving.
Summarizing
Pulls together key points of the conversation.