E2 Flashcards

(76 cards)

1
Q

5 Ps of strategy

A

Plan; Pattern; Ploy; Position; Perception

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Mission Statement

A

RSVP - Reason; Strategy; Values; Policies and Behaviours

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Objectives

A

Smart and Saf (suitable; acceptable; feasible)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Resources and competencies

A

Theshold / basic resource; Threshold competency; unique resource; core competencies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Capabilities

A

Competitieve architecture; reputation; innovative ability; ownership of strategic assets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Porters value chain - support

A

Firm infra; tech dev; HRM; procurement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Porters value chain - primary

A

Inbound logistics; operations; outbound logistics; marketing and sales

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Critical success factors

A

Johnson and scholes. Determeinie resources and competenices & identify areas to excel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

3 generic strategies

A

Cost leader; differentiation; niche / focus

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Ansoffs matric

A

market penetration; product dev; market dev; diversification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Logical incrementalism

A

change in small steps

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

emergent strategy

A

Mintzberg in favour of crafting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Mintzbergs organigram

A

Strategic apex; technostructure (advise core;standardise); support staff (support core; finance; admin etc); middle line; operating core

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Positioning view

A

Compare to competitiors on price / products; look at market share

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Resource view

A

VRIN (value; rarity; imitiability; non-substituability)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Drucker

A

Five fundamental questions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Mendelow matric

A

stakeholder engagement. Minimal; keep informed; keep satisified; make acceptable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Bowmans strategic clock

A

8 points

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Mintzbergs strategy safari

A

design school etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Monetary policy

A

money supply e.g. credigt and interest rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

fiscal policy

A

taxation rates and gov spending

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

supply side policies

A

increase competition; increase efficiency; encourage firms to invest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

types of protection

A

tariffs; import quotas; voluntary export restraint; export subsidy; trade embargoes; adminastive controls

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Porters five forces

A

bargaining power of suppliers; threat of new entrants; bargaining power of customers; threat of subsitute products; competitive rivalry within an industrt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Porters competitor analysis
strategy; objectives; assumptions about the industry; resources and capabilities
26
Types of competitor
industry; brand; form; generic
27
BCG matrix
stars; question marks; cash cows; dogs
28
using bcg matrix
build share; hold; harvest; divest
29
Porters competitive advantage of nations
factor conditions; related and supporting industries; demand conditions; strategy structure and rivalry
30
Categories of power
legitimate; referent; expert; reward; coercive
31
Types of authority
traditional; rational-legal; charismatic
32
Types of delegation
consultation; explanation; abdication; custom and practice
33
Fayol
POCCC - planning; organising; commanding; co-ordinating; controlling
34
Taylor
scientific managamgne
35
Mayo
hawthorne effect - showing interst increases productivity
36
Burns and Stalker
mechanistic; organic
37
Woodward
task; technology; people; structure. Unit & small batch; large batch; process
38
Mintzberg - role of manager
interperdonal; informational; decisional
39
Adair
action - centered leadership
40
Fred fielder
lLeast preferred co-worker test. Task oriented and relationship oriented leaders
41
Hersey and blandford
maturity levels
42
Blake and mouton
managerial grid. Country club; team; middle of the road; task manager; impoverished
43
Ashbridge
Tells; sells; consults; joins
44
Likert
exploitative authoritive; benevolent authoritative and conulsultative; participative
45
Handys cultural types
Power (web); role (army); task (net); person (uni)
46
Deal and kennedy
work hard play jard; tough guy macho; procee; bet the company
47
Schein
levels of culture - artefacts; values; assumptions; norms
48
Cultural web (Johnson & Scholes)
symbols & titles; power and relationshis; myths & stories; control systems; organisational structure; rituals & routines
49
International perspectives on culture (Hofstede)
Power distance index; individualism; masculinity; uncertainty avoidance index; long term orientation
50
Mckinsey 7 s
Hard S - strategy; structure; systems. Soft S - style; staff; skills; shared values
51
Ouchis control
market control; personal control; beaurocratic control; output control; clan control
52
Kaplan and Nortons balanced scorecard
financial; customer; internal processes; innovation and learning
53
Miles and snow org types
defenders; prospectores; analysers; reactors
54
Burce wayne tuckman
orming model
55
Belbins roles
plant; resource investigator; chairman; shaper; monitor-evaluator; team worker; company worker; completer finisher; specialist
56
Vail
high performing teams;
57
Schein
rational economic man; social man; self-actualising man; complex man
58
Douglas McGregor
Theory X and Theory Y (me)
59
Maslow
Hierarchy of needs (self-actualisation; esteem; social; safety; physiological)
60
Herzberg
hygiene and motivating factors
61
Hackman and oldham
motivating personal score
62
Vroom
expectancy theory. Valency x expectancy = force / motivation
63
Mullins
economic reqards; intrinsic satisfaction; social relationships
64
McClelland
affiliation; power; achievement
65
Effective internal control
OAPSPASM - organisation; authorisation; personnel; segregation of duties; physical; arithmetic; supervisory; management
66
Thomas-kilmann
avoidance; competition; compromise; accomodation; collaboration
67
Handys strategies
environmental strategies; regulation strategies
68
Cyert and march
satisficing; sequential attention; side payments; exercise of power
69
Negotiation
1. preparation; 2. opening phase; 3. bargaining phase; 4. closure phase
70
Balogun and Hope-Hailey
adaption; evolution; reconstruction; revolution
71
Kotter - transformation / change
establish a sense of urgency; form a powerful guiding coalition; create a vision; communicate; empower; plan; consolidate; institutionalise
72
Lewin
unfreeze; move; refreeze
73
Lewin & Schein
Driving forces; restraining forces
74
Theory E and theory O. Beer and Nohria
economic; organisation
75
4 d's
define; design; deliver; develop
76
Risk
transfer; avoid; reduce; accept