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CIMA S > E3 > Flashcards

E3 Flashcards

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1
Q

Strategy

A

a course of action; including the specification of resources required; to achieve a specific objective

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2
Q

Strategic plan

A

statement of long-term goals along with a definition of the strategies and policies which will ensure achievement of these goals

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3
Q

Strategy approaches

A

Accounting led; market led; competence led

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4
Q

Johnson & Scholes strategy

A

long term direction; scope; strategic fit; resources and competences; values and expectations of stakeholders

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5
Q

Public sector 3 Es

A

effectiveness; efficiency; economy

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6
Q

Levels of strategy

A

Corporate; business; operational / functional

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7
Q

Johnson & Scholes strategic management

A

choice; implementation; analysis (CIA)

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8
Q

Rational model

A

large; stable; long lead time; experience

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9
Q

Logical incrementalism

A

small steps to get to conscious end goal

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10
Q

Free-wheeling opportunism

A

taking opportunities as they arise

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11
Q

Crafting emergent strategies

A

manage stability; detect discontinuity; know the business; manage patterns; reconcile change and continuity

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12
Q

Bounded rationaliry

A

not possible to have perfect knowledge

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13
Q

Fiduciary responsibility

A

act in good faith

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14
Q

Agency theory

A

act in best interest of their principal

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15
Q

Mission (campbell and gold)

A

reason; strategy; behavious and values; (RSVP)

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16
Q

Porters competitive advantage of nations

A

Factor conditions; related and supporting industries; demand conditions; strategy structure and rivalry; (and government)

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17
Q

Porters five forces

A

bargaining power of suppliers; bargaining power of customers; threat of new entrants; threat of subsitute products; competitive rivalry (and government)

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18
Q

Limitation of 5 forces

A

not useful in changing environment; focuses on profitability; ignores impact of gov; some industries are collaborative; implies at war with customers

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19
Q

Type of stakeholder

A

internal (staff); external (gov etc.); connected (shareholder; lenders; customers; suppliers)

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20
Q

Mendelows matrix

A

minimal effort; keep informed; keep satisfied; key player

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21
Q

Resolving conflict (Cyert and March)

A

satisfcicing; sequential attention; side payments; power

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22
Q

7 ways gov can affect an industry

A

capacity expansion; demand; divestment; control; create entry barriers; competition policy; product regulation

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23
Q

Braithwaite and Drahos actors

A

Supranational organisations; e.g. EU; Organisations of states; e.g. Arab League; Individual states; Business organisations; e.g. Chambers of Commerce; Confederation of British Industry; Corporations; Non-governmental organisations; e.g. British Standards Institute; Mass public; Knowledge based communities; e.g. CIMA; Mumsnet; WI

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24
Q

Types of competitor

A

brand; industry; form; generic

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25
competitor response profiles
laid back (no response); selective; tiger (aggressive); stochastic (no predictatble pattern)
26
CSR dimensions
legal; economic; ethical; philanthropic
27
Triple bottom line
profit; people; planet
28
Threats to compliance
self-interest; self review; advocacy; intimidation; familiarity
29
Ethical stances
short term shareholder; long term shareholder; multiple stakeholder obligation; shaper of society
30
9Ms model
manpower, money, management, machinery, markets, material inputs, methods, management information, make-up
31
Competences
Threshold - must have; core / unique - competitive advantage
32
CSF
What we must do well to succeed
33
KPI
How you are doing against a CSF
34
Product life cycle
Intro; dev; growht; shakeout; maturity; decline
35
BCG matrix
Stars; cash cows; question marks; dogs
36
Value chain (porter)
support - firm infra; tech dev; HRM; procurement. Primary - inbound log; operations; outbound log; marketing and sales; service
37
Value shop
Value chain for service providers
38
Cultural web (Johnson and scholes)
Myths and stories; power and relationships; symbols and titles; control systems; organisational structure; rituals and routines
39
Earl IT strategy
Information systems (IT dev with bus needs); Information Technology (selection; use and mgmt of IT); information management strategy (those involved in its use)
40
Strategic IS grid
Strategic; Turnaround; Support; Factory
41
Web techniques
Mashups; competence syndicate; network effects
42
Human capital
assets in terms of people: knowledge; intelligence; etc.
43
Structural capital
infrastructure; proecesses etc.
44
Nonaka and Takeuchi knowledge mgmt cycle
Socialisation (tacit to tacit); externalisation (tacit to explicit); combination (e to e); internalisation (e to t)
45
5Cs of foresight
communication; concentration; co-ordination; consensus; commitment
46
Delphi method
Group of experts converge on an answer annoymously
47
Morphological analysis
systematic analysis of a large scale problem using matrix to identify plausible outcomes
48
Real options
follow on; delay; abandon
49
Types of gap
demand; distribution; product; competitive
50
Three generic strategies
Cost leadership; differentiation; focus
51
Ansoffs matrix
Product dev; market dev; market pen; diversification
52
Weihrichs TOWs matrix
SO - short term; ST & WT - medium term; WO - long term
53
BCG matrix strategy
build share; hold; divest; harvest
54
Methods of strategy development
Internal; acquistion or disposal; strategic alliance
55
Evaluating strategy
Suitable; acceptable; feasible
56
Balanced scorecard
Customer; financial; innovation and learning; internal
57
Strategy mapping
indicate how lower level objectives feed into higher level outcomes
58
Goold and Campbell
Strategic planning (centralised); Financial control (decentralised); strategic control (middle ground)
59
Strategic mgmt accounting (keith ward)
outward and forward looking
60
Performance pyramid (mcnair; lynch and cross)
internal and external effectiveness
61
Fitzgerald and moon models
Results and determinants framework; building blocks model (dimensions; standards; rewards)
62
Benchmarking
internal; competitior; process / activity
63
Paradigm blindness
way we do things is best because we've always done it
64
Poor design of targets
tunnel vision; sub optimisation; myopia; misrepresentation; misinterpretation; gaming; ossification; measure fixation
65
Change adept organisation
Imagination to innovate; professionalism to perform; openness to collaborate
66
Lewins model of change
unfreeze; change; refreeze
67
lewins force field analysis
driving forces and restraining forces
68
Lewin 3 c's
communicate; consult; councsel. Pace manner scope
69
Balogun and hope hailey
Adaptation; evolution; reconstuction; revolution
70
Greiners growth model
evolution and revolution
71
McKinsey 7S
Strategy; structure; systems; skills; staff; styles; shared values
72
5 styles of change management
education and communication; collaboration / participation; intervention; direction; corecion
73
Building teams (tuckman)
forming; storming; norming; performing
74
Belbins 8 roles
plant; resource investigator; chariman; shaper; monitor-evaluator; team worker; company worker; completer finisher; specialist
75
Theory E; Theory O
E - economic change strategies; O - organisational change strategies
76
Reardon and Rowe
logical; inspirational; supportive; commanding
77
Overcoming resistance (kotter and schelsinger)
education and communication; collaboration / participation; facilitation and support; negotiation and agreement; manipulation and co-option; corecion
78
Managing decline
retrenchment; turnaround; divestment; liquidation
79
Market / Customer focused org
needs; features; benefits
80
acquistion and retention
personalisation; mass customisation; extranets; online communities
81
Strategic customer (johnson and scholes)
person whom strategy is primarily addressed
82
Six markets model
internal; suppliers; recruitment; referral; influence; customer
83
e procurement
e-sourcing; e-purchasing; e-payment
84
inventory days
inv/cost of sales x 365
85
residual income
net profit of a division after deduction of notional charge based on amount of investment tied up
86
EVA (economic value add)
net operating profit after tax - capital charge (WACC x net assets)

CIMA S (3 decks)

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