East Coast Granite Knowledge Flashcards

1
Q

How much do we require upfront when the contract is signed?

A

50% Now; 50% later

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2
Q

When do we require a FULL payment?

A

Less than $1,000

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3
Q

What material is 30% lighter than Granite?

A

Quartz

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4
Q

What material is less maintenance when compared to Granite?

A

Quartz

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5
Q

What material is heavier than Granite?

A

Quartzite

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6
Q

What is the stone “raw” form of Quartz?

A

Quartzite

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7
Q

What material takes longer to work with?

A

Quartzite

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8
Q

What do we start with when guests come into the showroom? (Step 1)

A

Estimate Request!!

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9
Q

What is ESSENTIAL to receive on an Estimate Request?

A

The customer’s PERSONAL INFORMATION!

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10
Q

What Edge Profiles are UPGRADED?

A

Bullnose, OGEE

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11
Q

What are the standard edge profiles?

A

Eased, 1/4 Bevel, 1/2 Bevel, Flat Polish, Half Bull

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12
Q

What is a Riser?

A

The vertical connection between a countertop, and a bartop. Typically taller than an average 4’’ backsplash.

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13
Q

What is a Backsplash?

A

The area that protects the wall from the water splashing out of the sink. Anywhere from 4’’ - to the Ceiling.

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14
Q

What is Solid Surface Removal?

A

Removal of harder than laminate contertops.

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15
Q

What is Laminate Removal?

A

Removal of Laminate or Formicha countertops.

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16
Q

List what is covered under Solid Surface Removal?

A

Granite, Marble, Quartz, Quartzite, Corrian(Heavy Duty Plastic)

17
Q

List what is covered under Laminate Removal?

A

Laminate and Formicha

18
Q

What type of sink mount do we provide?

A

Undermount

19
Q

What type of vanity sinks do we offer?

A

Oval and Rectangular

20
Q

What are Corbels?

A

The metal support for overhangs

21
Q

What are dishwasher tilt brackets?

A

The brackets that hold the dishwasher in place