Ecommerce

Question 1

State four required components of an online shopping service.

Answer 1

An electronic catalogue/database of products
Search facility so customers can find required products
Shopping basket
Checkout summary of order
Method of secure payment
Database of customer orders

Question 2

Name two advantages of e-commerce for consumers.

Answer 2

Ability to order goods 24/7
Greater choice of goods
No travelling required
More convenient for people with mobility disability

Question 3

Name two advantages of e-commerce for retailers, compared with a physical store.

Answer 3

Low start up and running costs
Able to sell 24/7
Online catalogues are easy to update
Fewer staff needed
Potentially access to a global market place