Edexcel-organisational Design Flashcards

1
Q

Hierarchy

A

Refers to levels of authority in organisation higher position is higher authority

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2
Q

Tall

A

Multiple levels of management

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3
Q

Tall advantage

A

Clear hierarchy
Efficiency and motivation

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4
Q

Tall disadvantage

A

Communication barriers
Slow

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5
Q

Flat

A

Fewer levels of management

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6
Q

Flat advantage

A

collaboration
Decisions made quicker

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7
Q

Flat disadvantage

A

Role ambiguity
Doesn’t provide clear opportunities

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8
Q

Organisational structure

A

The levels of managment and division of responsibilities within an organisation.

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9
Q

Chain of command

A

The structure in an organisation which allows instructions to be passed down from senior managment to lower levels of managment.

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10
Q

Line manager

A

Who you report to

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11
Q

Surbordinates

A

Who reports to you

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12
Q

Lines of communication

A

Methods and ways communication is run in an organisation.

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13
Q

Matrix structure

A

Individuals will work across teams and projects as well as within their own department and function.

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13
Q

Matrix facts

A

staff from various functional areas work on a particular project.
Project managers have a team and are responsible for controlling and monitoring work on the project.

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14
Q

Matrix advantage

A

Improves communication
Greater motivation amongst team members
Encourages sharing of practise and ideas.

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15
Q

Matrix disadvantage

A

members have divided loyalties as report to two line managers.
Not a clear line of accountability
Difficult to coordinate

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16
Q

Why change the organisational design?

A

Number of staff
Changing markets or trends
Improve quality or productivity

17
Q

What challenges are involved in organisational design?

A

Manager and employee resistance to change
Demotivation and disruption
costs eg for redundancy pay outs

18
Q

span of control

A

number of employees a manager is responsible for

19
Q

factors that influence organisational structure

A

size of business
type of business
management and leadership style

20
Q

Narrow

A

used on tall organisational structure
manager supervises few employees

21
Q

narrow advantages

A

close supervision of employees
helps more effective communication

22
Q

narrow disadvantages

A

increased costs as fewer employees under each manager

23
Q

wide

A

managers supervise more employees
Used on flat structure

24
Q

wide advantages

A

subordinates get more independence
reduce number of managers

25
Q

wide disadvantage

A

Managers overwhelmed as reviewing large amount of staff.

26
Q

Span of control depends on

A

Skill and experience of manager
size and complexity of business
whether business structure is tall or flat.

27
Q

Centralised

A

Authority is concentrated at the top.

28
Q

Decentralised

A

Authority is concentrated throughout.

29
Q

Centralised advantages

A

Reduced costs
Clear structure
Fast decisions made

30
Q

Centralised disadvantages

A

Bureaucratic Leadership reduces ideas
Lack of employee motivation
Difficult to be flexible and cater to all consumer needs and wants.

31
Q

Decentralised advantages

A

Increased motivation from employees
Increased trust and loyalty from employees
More collaborative ideas

32
Q

Decentralised disadvantages

A

Expensive as more managers
Communication can be slow
Reduced control

33
Q

Tall structure key features

A

Tighter control
More opportunities for promotion
Higher costs

34
Q

What span of control does a tall structure have?

A

Narrow

35
Q

Flat structure key features

A

Increased autonomy for employees
Enhanced communication
Efficient resource allocation

36
Q

What span of control does a flat structure have?

A

Wide

37
Q

Matrix structure key features

A

Functional departments
Dual reporting lines
Efficient resource allocation

38
Q

Delayering

A

Removing layers of management.

39
Q

Delayering Advantages

A

Cost savings

40
Q

Delayering Disadvantages

A

more subordinates to manage