Education and Communication

Question 1

Ineffective communication can result in…

Answer 1

incorrect diagnosis and noncompliance with treatment

Question 2

______ zone is 18”-4’ when giving instructions or working closely

Answer 2

personal zone

Question 3

When assessing the needs of clients: the very poor are?

Answer 3

short term planners

Question 4

When assessing the needs of clients: lower income adults

Answer 4

interests focus on cost and traditional food habits

Question 5

When counseling adolescents clines, related to their interest, and consider ______ and attitudes toward authority

Answer 5

peer pressure

Question 6

Computers, programmed instruction material are used to learn purely ______ material

Answer 6

cognitive

Question 7

Instructional media selected depends on…

Answer 7

teaching goals, the size of the audience, the physical facility, equipment/time available, and the learning style of the audience

Question 8

Type of learning: acquisition of knowledge or subject matter (factual)

Answer 8

cognitive

Question 9

Type of learning: acquisition of attitudes and values (subjective)

Answer 9

affective

Question 10

Type of learning: acquisition of muscular skills (exercises, food preparation)

Answer 10

psychomotor

Question 11

Objectives of hierarchy of learning. Objectives at lower level must be mastered before more complex learning can take place

Answer 11

Blooms taxonomy

Question 12

Encourage repetition of a given behavior (praise, reward). Should be specific and immediate; meaningful attention from superiors

Answer 12

Positive Reinforcement

Question 13

Behavior modification method that reduces undesired behavior. Involves the absence of reinforcement following undesirable behavior (ignore)

Answer 13

Extinction

Question 14

Involve learner in an _____ way

Answer 14

active way

Ex: doing an activity or task permits the greatest retention

Question 15

Offer alternative provisionally rather than dogmatically (commanding) why?

Answer 15

offering options keeps the door open for client to add information and is less threatening

Question 16

Posing a question after an ambiguous client message, used to make previous message explicit

Answer 16

clarification

Question 17

Paraphrasing or repeat back what was just said is…

Answer 17

active or reflective listening

Question 18

Keep reading level of material around the ___ grade or the general population and ____ grade level for audience with low literacy?

Answer 18

8th grade

6th grade

Question 19

The interaction between nutrition, information, and technology (used technology for the spreading nutrition information)

Answer 19

Nutritional Informatics

Question 20

What is called when the groups product (decision) is superior to what the most resourceful individual within the group could have produced by working alone.

Answer 20

synergy

Question 21

Procedure for determining readability, give grade level

Answer 21

SMOG index

finds the average number of polysyllabic words

Question 22

What are forms of written communication?

Answer 22

EMAIL, pamphlets, posters, handouts

Question 23

Negotiation techniques

Answer 23

know what you are willing to accept and what you will not

Question 24

Steps of the educational process

Answer 24

Assessment
Planning
Implementation
Evaluating the outcomes

Question 25

This type of evaluation of educational outcomes is made during the course of education

Answer 25

Formative | Ex: Pre-test, Focus Group

Question 26

This type of evaluation of educational outcomes is designed at planning stage, but conducted at end of session

Answer 26

Summative | Ex: Post-test

Question 27

When do you evaluate the education process?

Answer 27

``` at assessment (1st step) NOTE- you evaluate at all steps , but 1st evaluate at assessment ```

Question 28

Evaluation strategies are evaluated once _____ are established

Answer 28

objectives

Question 29

A test that asks the client to complete a task based on the learning objective

Answer 29

performance test

Question 30

Interviewing steps

Answer 30

1. preparation (before you meet client) 2. build rapport 3. collect data (open-ended questions) 4. closing (summarizing)

Question 31

Non-verbal, physical communication

Answer 31

Kinesis (eye contact, folded arms, clenched fist)

Question 32

How the client's message is delivered (hesitations, stuttering, whispering, etc)

Answer 32

Paralinguistic

Question 33

What do you do if client moves away, looking away, fidgeting, ect?

Answer 33

Confront behavior, correct with patient

Question 34

What is proxemics?

Answer 34

personal space

Question 35

Counselor's response to client: evaluate

Answer 35

make judgement about personal feelings - leads to offering advise and not problem solving "If you eat too much ice cream, I suggest you stop buying ice-cream"

Question 36

Counselor's response to client: hostile

Answer 36

uncontrolled anger, may antagonize or humiliates client | "Maybe you are not losing weight because you are not trying hard enough"

Question 37

Counselor's response to client: reassuring

Answer 37

may make it difficult to solve the clients problem or discuss it further "Dont worry about making changes, it just takes time"

Question 38

Counselor's response to client: probing

Answer 38

Attempting to gain more information | "Can you tell me more about that?"

Question 39

Counselor's response to client: understanding

Answer 39

try to recreate the persons message in your own frame of reference "You seem to be saying that you are feeling..."

Question 40

A counseling technique that helps clients recognize and begin to resolve their concerns and problems. The goal is to increase their motivation so the clients are able to express the rationale for the changes that need to be made

Answer 40

Motivational Interviewing

Question 41

Determine your clients current stage. Behavior change is more effective using this approach, rather than using the same intervention technique with everyone.

Answer 41

Stages of change model