EIIP Manual / ICS 100

Question 1

The Early Identification and Intervention Program (EIIP) is the LVMPD’s _____________ approach to employee performance problems.

(EIIP Supervisor’s Manual)

Answer 1

Non-disciplinary

Question 2

EIIP is a valuable administrative tool that can enhance _____________ and ____________ within our agency and provide a global picture of employee behavior.

(EIIP Supervisor’s Manual)

Answer 2

Accountability / integrity

Question 3

EIIP is a _________________ system that uses a non-disciplinary approach to assist supervisors in identifying employees who are at risk of engaging in conduct that can be harmful to the employee, the agency, or the public.

(EIIP Supervisor’s Manual)

Answer 3

Prevention-oriented

Question 4

Employee misconduct has a _________________ on the LVMPD, the community we serve, and the relationship between the two.

(EIIP Supervisor’s Manual)

Answer 4

Corrosive effect

Question 5

Some of the most significant benefits of EIIP include:
1. Improving _________________
2. Helping officers overcome personal or professional problems that affect ______________.
3. Identifying potential __________ with personnel very early on.
4. Strengthening the culture of ___________ and __________ within the LVMPD.
5. Improving ________ relations.
6. Reducing ___________ costs.
7. And bringing LVMPD to the forefront of the field by adopting proven best practices.

(EIIP Supervisor’s Manual)

Answer 5

1. Supervision
2. Job performance
3. Problems
4. Integrity / accountability
5. Community
6. Litigation

Question 6

EIIP is part of the department’s larger effort to support and improve ________________.

(EIIP Supervisor’s Manual)

Answer 6

Employee performance

Question 7

EIIP is designed to help officers improve their performance, and any actions taken to this end are informal, flexible, and ____________.

(EIIP Supervisor’s Manual)

Answer 7

Confidential

Question 8

No formal record of the EIIP process is maintained in an ________________.

(EIIP Supervisor’s Manual)

Answer 8

Employee’s file

Question 9

With the creation of EIIP, LVMPD adopted a proactive identification and prevention system, as opposed to a traditional reactive employee _____________ system

(EIIP Supervisor’s Manual)

Answer 9

Warning

Question 10

Some of the benefits of EIIP can include:
1. Salvaging an officer’s ____________
2. Defending LVMPD in a ‘__________________’ lawsuit.
3. Encouraging supervisory ______________ in officer development.
4. Managing ________________ and use of force.
5. Restoring public ______________.
6. Supporting _______________.
7. Providing information to develop training, ___________, and tactics.
8. Systematically identifying trends relating to training needs, misconduct, or policy concerns that could lead to departmental liability.

(EIIP Supervisor’s Manual)

Answer 10

1. Career
2. Custom and practice
3. Involvement
4. Citizen complaints
5. Confidence
6. Termination
7. Policy

Question 11

The three prongs of EIIP.

(EIIP Supervisor’s Manual)

Answer 11

Identification
Prevention
Intervention

Question 12

EIIP identifies employees with performance problems through statistical analysis of:
1.
2.
3.

(EIIP Supervisor’s Manual)

Answer 12

1. IA Pro
2. Blue Team
3. Alerts

Question 13

EIIP Alert System Color Scale
1.
2.
3.

(EIIP Supervisor’s Manual)

Answer 13

Gray - no identified issues
Orange - the employee is one incident away from reaching an EIIP-established threshold.
Red - The employee has reached or surpassed an EIIP-established threshold.

Question 14

EIIP Alert thresholds are calculated over a rolling __________.

(EIIP Supervisor’s Manual)

Answer 14

Calendar year

Question 15

__________________, because of the nature of their work and the close contact they have with the community, are the employees that most frequently reach Alert thresholds in Blue Team.

(EIIP Supervisor’s Manual)

Answer 15

Patrol Officers

Question 16

EIIP relies on ____________________ to implement the intervention component of the program.

(EIIP Supervisor’s Manual)

Answer 16

First line supervisors

Question 17

Sergeants can have significant _______ over the officers they supervise, so the buy-in and support of supervisors is critical to the success of EIIP.

(EIIP Supervisor’s Manual)

Answer 17

Influence

Question 18

More often than not, performance problems are rooted in __________ and _________________.

(EIIP Supervisor’s Manual)

Answer 18

Stress / personal/family issues

Question 19

It is reasonable to expect that when supervisors approach officers about conduct that needs improvement, they may uncover deeper personal or professional issues. Supervisors are encouraged to see that as an opportunity to ask probing questions to help link the officer with appropriate ____________ and ____________.

(EIIP Supervisor’s Manual)

Answer 19

Resources / assistance

Question 20

An ___________ is an occurrence, either caused by humans or natural phenomena, that requires response actions to prevent or minimize loss of life or damage to property and/or the environment.

(ICS 100)

Answer 20

Incident

Question 21

A standardized, on-scene, all-hazard incident management concept. ____ allows its users to adopt an integrated organizational structure to match the complexities and demands of single or multiple incidents without being hindered by jurisdictional boundaries.

(ICS 100)

Answer 21

Incident Command System / ICS

Question 22

ICS has considerable internal flexibility. It can _______ or ______ to meet different needs.

(ICS 100)

Answer 22

Grow / Shrink

Question 23

Weaknesses in incident management were often due to:
1. Lack of _________________, including unclear chains of command and supervision.
2. Poor _______________ due to both inefficient uses of available _____________ systems and conflicting codes and terminology.
3. Lack of an orderly, systematic _________ process.
4. No common, flexible, predesignated management structure that enables commanders to delegate responsibilities and manage __________ efficiently.
5. No predefined methods to integrate interagency requirements into the management structure and planning process effectively.

(ICS 100)

Answer 23

1. Accountability
2. Communications
3. Planning
4. Workload

Question 24

A poorly managed ________________ can be devastating to our economy and our health and safety.

(ICS 100)

Answer 24

Incident response

Question 25

ICS consists of procedures for controlling: 1. 2. 3. 4. (ICS 100)

Answer 25

1. Personnel 2. Facilities 3. Equipment 4. Communications

Question 26

It is a system designed to be used or applied from the time an incident occurs until the requirement for _______________ and ______________ no longer exists. (ICS 100)

Answer 26

Management / operations

Question 27

ICS may be used for ________ or _______ events. (ICS 100)

Answer 27

Small / large

Question 28

ICS can grow or shrink to meet the _______________ of an incident or event. (ICS 100)

Answer 28

Changing needs

Question 29

ICS principles are implemented through a wide range of management features including the use of ___________________ and clear text, and a modular organizational structure. (ICS 100)

Answer 29

Common terminology

Question 30

ICS emphasizes effective planning, including management by objectives and reliance on an _____________________. (ICS 100)

Answer 30

Incident Action Plan

Question 31

ICS helps ensure full utilization of all incident resources by: 1. Maintaining a manageable ____________________. 2. Establishing predesignated incident ________ and ___________. 3. Implementing resource _______________ practices. 4. Ensuring integrated _______________. (ICS 100)

Answer 31

1. Span of control 2. Locations / facilities 3. Management 4. Communications

Question 32

The ICS features related to command structure include chain of command and unity of command, as well as, _______________ and ___________________. (ICS 100)

Answer 32

Unified command / transfer of command

Question 33

Formal transfer of command occurs whenever ___________________. (ICS 100)

Answer 33

Leadership changes

Question 34

Through ________ and ____________, ICS helps ensure that resources are on hand and ready. (ICS 100)

Answer 34

Accountability / mobilization

Question 35

A critical part of an effective multiagency incident management system is for all communications to be in _____________________. (ICS 100)

Answer 35

Plain English

Question 36

The ICS organizational structure develops in a top-down, modular fashion that is based on the ________ and _____________ of the incident, as well as the specifics of the hazard environment created by the incident. (ICS 100)

Answer 36

Size / complexity

Question 37

In ICS, only those functions or positions _____________ for a particular incident will be filled. (ICS 100)

Answer 37

Necessary

Question 38

An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. (ICS 100)

Answer 38

Incident action plan (IAP)

Question 39

Incident Action Plans include the measurable strategic operations to be achieved and are prepared around a timeframe called an ___________________. (ICS 100)

Answer 39

Operational Period

Question 40

At the simplest level, all Incident Action Plans (oral or written) must have four elements: 1. 2. 3. 4. (ICS 100)

Answer 40

1. What do we want to do? 2. Who is responsible for doing it? 3. How do we communicate with each other? 4. What is the procedure if someone is injured?

Question 41

Pertains to the number of individuals or resources that one supervisor can manage effectively during emergency response incidents or special events. (ICS 100)

Answer 41

Span of Control

Question 42

Effective span of control on incidents may vary from three to seven, and a ratio of _____ supervisor to _____ reporting elements is recommended. (ICS 100)

Answer 42

One / five

Question 43

The location from which the Incident Commander oversees all incident operations. (ICS 100)

Answer 43

Incident Command Post

Question 44

The ICP will be positioned outside of the present and potential ________________ but close enough to the incident to maintain command. (ICS 100)

Answer 44

Hazard zone

Question 45

Temporary locations at an incident where personnel and equipment are kept while waiting for tactical assignments. (ICS 100)

Answer 45

Staging areas.

Question 46

The resources in the Staging Areas are always in __________ status. (ICS 100)

Answer 46

Available

Question 47

Staging Areas should be located close enough to the incident for a _______________, but far enough away to be out of the immediate impact zone. (ICS 100)

Answer 47

Timely response

Question 48

ICS resources can be factored into two categories: (ICS 100)

Answer 48

Tactical Resources / Support Resources

Question 49

Personnel and major items of equipment that are available or potentially available to the Operations function on assignment to incidents are called__________________. (ICS 100)

Answer 49

Tactical resources

Question 50

Food, communications equipment, tents, supplies, and fleet vehicles are examples of: (ICS 100)

Answer 50

Support resources

Question 51

An orderly line of authority within the ranks of the organization, with lower levels subordinate to, and connected to, higher levels. (ICS 100)

Answer 51

Chain of command

Question 52

Every individual is accountable to only one designated supervisor to whom they report at the scene of an incident. (ICS 100)

Answer 52

Unity of Command

Question 53

The Incident Commander will have complete responsibility for incident management. (ICS 100)

Answer 53

Single Command

Question 54

Responding agencies and/or jurisdictions with responsibility for the incident share incident management. (ICS 100)

Answer 54

Unified Command

Question 55

A unified Command may be needed for incidents involving: 1. 2. 3. (ICS 100)

Answer 55

1. Multiple jurisdictions 2. A single jurisdiction with multiple agencies sharing responsibility 3. Multiple jurisdictions with multi-agency involvement

Question 56

A ______________________ allows agencies with different legal, geographic, and functional authorities and responsibilities to work together effectively without affecting individual agency authority, responsibility, or accountability. (ICS 100)

Answer 56

Unified Command

Question 57

The process of moving the responsibility for incident command from one Incident Commander to another is called _________________. (ICS 100)

Answer 57

Transfer of Command

Question 58

Five major management functions: 1. 2. 3. 4. 5. (ICS 100)

Answer 58

1. Incident Command 2. Operations 3. Planning 4. Logistics 5. Finance/Administration

Question 59

Sets the incident objectives, strategies, and priorities and has overall responsibility at the incident or event. (ICS 100)

Answer 59

Incident Command

Question 60

Conducts tactical operations to carry out the plan. Develops tactical objectives and organization, and directs all tactical resources. (ICS 100)

Answer 60

Operations

Question 61

Prepares and documents the Incident Action Plan to accomplish the objectives, collects and evaluates information, maintains resource status, and maintains documentation for incident records. (ICS 100)

Answer 61

Planning

Question 62

Provides support, resources, and all other services needed to meet the operational objectives. (ICS 100)

Answer 62

Logistics

Question 63

Monitors costs related to the incident. Provides accounting, procurement, time recording, and cost analyses. (ICS 100)

Answer 63

Finance/Administration

Question 64

On small incidents and events, one person, the _______________________ may accomplish all five management functions. In fact, the _________________ is the only position that is always staffed in ICS applications. (ICS 100)

Answer 64

Incident Commander

Question 65

The use of distinct titles for ICS positions allows for filling ICS positions with the ______________________ rather than by seniority. (ICS 100)

Answer 65

Most qualified individuals

Question 66

The ____________________ has overall responsibility for managing the incident by objectives, planning strategies, and implementing tactics. (ICS 100)

Answer 66

Incident Commander

Question 67

The Incident Commander is specifically responsible for: 1. Ensuring incident ____________. 2. Providing information services to internal and external _________________. 3. Establishing and maintaining ____________ with other agencies participating in the incident. (ICS 100)

Answer 67

1. Safety 2. Stakeholders 3. Liaison

Question 68

Deputy Incident Commanders must be _________________ as the Incident Commander. (ICS 100)

Answer 68

As qualified

Question 69

Command Staff: 1. 2. 3. (ICS 100)

Answer 69

1. Public Information Officer 2. Safety Officer 3. Liaison Officer

Question 70

Serves as the conduit for information to internal and external stakeholders, including the media or other organizations seeking information directly from the incident or event. (ICS 100)

Answer 70

Public Information Officer

Question 71

Monitors safety conditions and develops measures for assuring the safety of all assigned personnel. (ICS 100)

Answer 71

Safety Officer

Question 72

Serves as the primary contact for supporting agencies assisting at an incident. (ICS 100)

Answer 72

Liaison Officer

Question 73

General Staff: 1. 2. 3. 4. (ICS 100)

Answer 73

1. Operations Section Chief 2. Planning Section Chief 3. Logistics Section Chief 4. Finance/Administration Section Chief

Question 74

The person with the greatest technical and tactical expertise in dealing with the problem at hand. (ICS 100)

Answer 74

Operations Section Chief

Question 75

It is up to the ____________ to activate any needed staffing. (ICS 100)

Answer 75

Planning Section Chief

Question 76

Responsible for all of the services and support needs. (ICS 100)

Answer 76

Logistics Section Chief

Question 77

Responsible for contract negotiation and monitoring, timekeeping, cost analysis, compensation for injury or damage to property. (ICS 100)

Answer 77

Finance/Administration Section Chief

Question 78

The ________ function is where the tactical fieldwork is done. (ICS 100)

Answer 78

Operations

Question 79

The following supervisory levels can be added to help manage span of control: 1. 2. 3. (ICS 100)

Answer 79

1. Divisions 2. Groups 3. Branches

Question 80

Used to divide an incident geographically: (ICS 100)

Answer 80

Divisions

Question 81

Used to describe functional areas of operation. (ICS 100)

Answer 81

Groups

Question 82

Used when the number of Divisions or Groups exceeds the span of control and can be either geographic or functional. (ICS 100)

Answer 82

Branches

Question 83

A combination of mixed resources with common communications under the direct supervision of a Leader. (ICS 100)

Answer 83

Task Forces

Question 84

A set number of resources of the same kind and type with common communications operating under the direct supervision of a Leader. (ICS 100)

Answer 84

Strike Teams

Question 85

May be individuals, a piece of equipment and its personnel complement, or a crew or team of individuals with an identified supervisor that can be used at an incident. (ICS 100)

Answer 85

Single Resources

Question 86

Planning Section consists of: 1. 2. 3. 4. (ICS 100)

Answer 86

1. Resources Unit 2. Situation Unit 3. Documentation Unit 4. Demobilization Unit

Question 87

Conducts all check-in activities and maintains the status of all incident resources. Plays a significant role in preparing the written Incident Action Plan. (ICS 100)

Answer 87

Resources Unit

Question 88

Collects and analyzes information on the current situation, prepares situation displays and situation summaries, and develops maps and projections. (ICS 100)

Answer 88

Situation Unit

Question 89

Provides duplication services, including the written Incident Action Plan. Maintains and archives all incident-related documentation. (ICS 100)

Answer 89

Documentation Unit

Question 90

Assists in ensuring that resources are released from the incident in an orderly, safe, and cost effective manner. (ICS 100)

Answer 90

Demobilization Unit

Question 91

Logistics section may be further staffed by two branches __________. (ICS 100)

Answer 91

Service Branch / Support Branch

Question 92

Finance/ Administration Section may staff four units: 1. 2. 3. 4. (ICS 100)

Answer 92

1. Procurement Unit 2. Time Unit 3. Cost Unit 4. Compensation/Claims Unit

Question 93

Thresholds/alerts are intended to pique a supervisor’s interest so that they take a closer look and _____________ with the employee. (EIIP Supervisor’s Manual)

Answer 93

Have a conversation

Question 94

EPRs are designed to provide the Chain of Command a snapshot of an employee’s work history over a ________________. (EIIP Supervisor’s Manual)

Answer 94

3-year period

Question 95

EIIP provides supervisors ____________ in the types of intervention options available to them, in an effort to increase the likelihood of improving officer performance. (EIIP Supervisor’s Manual)

Answer 95

Flexibility

Question 96

You may be deployed to an ________________ rather than serve as an on-scene responder. The ________ is a multiagency coordination entity that provides support and coordination to the on-scene responders. (ICS 100)

Answer 96

Emergency Operations Center (EOC)

Question 97

ICS supports responders and decision makers by providing the data they need through effective ____________ and __________ management. (ICS 100)

Answer 97

Information / intelligence

Question 98

Management by ___________ is an approach used to communicate functional actions throughout the entire ICS organization. (ICS 100)

Answer 98

Objectives

Question 99

Management by objectives can be accomplished through the incident action planning process, which includes the following steps: Step 1 - Understand agency policy and __________. Step 2 - Assess incident _____________. Step 3 - Establish incident __________. Step 4 - Select appropriate ________ to achieve objectives. Step 5 - Perform tactical __________. Step 6 - Provide necessary ________. (ICS 100)

Answer 99

1 - Direction 2 - Situation 3 - Objectives 4 - Strategies 5 - Direction 6 - Follow-up

Question 100

In ICS, considerable emphasis is placed on developing effective ___________________. (ICS 100)

Answer 100

Incident Action Plans

Question 101

Tactical resources are always classified as one of the following: 1. 2. 3. (ICS 100)

Answer 101

1 - Assigned 2 - Available 3 - Out-of-Service

Question 102

___________ resources are working on an assignment under the direction of a Supervisor. (ICS 100)

Answer 102

Assigned

Question 103

_____________ resources are assembled, have been issued their equipment, and are ready for immediate assignment. (ICS 100)

Answer 103

Available

Question 104

_____________ resources are not ready for available or assigned status. (ICS 100)

Answer 104

Out-of-Service

Question 105

Supervisory titles: Incident Command - Command Staff - General Staff - Branch - Division/Group - Unit - Strike Team/Task Force - (ICS 100)

Answer 105

1 - Incident Command - Incident Commander 2 - Command Staff - Officer 3 - General Staff - Chief 4 - Branch - Director 5 - Division/Group - Supervisor 6 - Unit - Leader 7 - Strike Team/Task Force - Leader

Question 106

The ____________ provides Information, Safety, and Liaison services for the entire organization. (ICS 100)

Answer 106

Command Staff

Question 107

The ________________ are assigned functional authority for Operations, Planning, Logistics, and Finance/Administration. (ICS 100)

Answer 107

General Staff

Question 108

Until Operations is established as a separate Section, the Incident Commander has direct control of ___________________. (ICS 100)

Answer 108

Tactical Resources

Question 109

The important thing to remember about ICS Divisions is that they are established to divide an incident into _________________ of operation. (ICS 100)

Answer 109

Geographical Areas

Question 110

The person in charge of each Division is designated as a __________. (ICS 100)

Answer 110

Supervisor

Question 111

The person in charge of each Group is designated as a _____________. (ICS 100)

Answer 111

Supervisor

Question 112

The person in charge of each Branch is designated as a ____________. (ICS 100)

Answer 112

Director

Question 113

While span of control is a common reason to establish Branches, additional considerations may also indicate the need to use the Branches, including: (ICS 100)

Answer 113

-Multidiscipline Incidents -Multijurisdiction Incidents -Very Large Incidents

Question 114

Incident Commander Support Position (ICS)

Answer 114

Deputy

Question 115

Command Staff Officer Support Position (ICS)

Answer 115

Assistant

Question 116

General Staff Chief Support Position (ICS)

Answer 116

Deputy

Question 117

Branch Director Support Position (ICS)

Answer 117

Deputy

Question 118

Unit Leader Support Position (ICS)

Answer 118

Manager

Question 119

Strike Team/Task Force Leader Support Position (ICS)

Answer 119

Single Resource Boss