Electronic Communication Methods

Question 1

Types of electronic communication

Answer 1

E-mail, Cellphone, Blog, Teleconference, Social Networks, and VOIP (Voice Over Internet Protocol)

Question 2

Common problems

Answer 2

Delivery failure, Junk Mail also known as Spam, Fraud, Virus, Expense, and Slow Internet

Question 3

Malware

Answer 3

Any software that is intended to damage or disable computers and computer systems.

Question 4

Viruses

Answer 4

Code that corrupts data on computers.

Question 5

Spyware

Answer 5

Located and saves data from users without them knowing about it also known as cookies.

Question 6

File corruption

Answer 6

Files getting damaged as a result of Power failure, Turning off the computer without properly shutting it off, A virus, Outdated drivers, and Bad software installation

Question 7

Electronic communication vocabulary

Answer 7

Web conferencing software: uses to attend online meetings.
Wiki: websites that allow the users to put what they want on it.
Blog: personal website or electronic journal.
Podcast: digital multimedia file available on the internet to download.

Question 8

E-mail Vocabulary

Answer 8

Attachment: a file or folder sent with email.
Spam: inappropriate, unwanted email.

Question 9

Two more items

Answer 9

Cookies: small file created by a website.

Advanced search tools: allows user to specify specific information.