emotional intelligence Flashcards

1
Q

it is the ability to understand, use, and manage our emotions.

A

emotional intelligence

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2
Q

emotional intelligence is sometimes called as

A

EQ OR emotional quotient

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3
Q

4 ways to improving your eq

A

being aware of your emotions
managing emotional reactions
choosing your mind
understanding how others feel and why

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4
Q

notice and accurately label your everyday feelings

A

being aware of your emotions

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5
Q

knowing when,where, and how to express yourself

A

managing emotional reactions

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6
Q

the power to decide what mood is right for a situation

A

choosing your mood

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7
Q

imagine how other people might feel in a certain situation

A

understanding how others feel and why

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8
Q

types of responses

A

passive, aggressive, assertive

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9
Q

it is a type of response where you do not express your own needs and feelings or expressing them so weakly that they will not be addressed

A

passive response

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10
Q

type of response where you ask for what you want or saying how you feel in a threatening, sarcastic, or humiliating way that may offend the other person/s

A

aggressive response

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11
Q

type of response where you ask for what you want or saying how I feel in an honest and respectful way that does not infringe on another person’s rights or put the individual own,

A

assertive response

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12
Q

it is important to assess whether a situation is dangerous and choose a response that will most likely keep you _________

A

safe

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