emotional intelligence Flashcards
it is the ability to understand, use, and manage our emotions.
emotional intelligence
emotional intelligence is sometimes called as
EQ OR emotional quotient
4 ways to improving your eq
being aware of your emotions
managing emotional reactions
choosing your mind
understanding how others feel and why
notice and accurately label your everyday feelings
being aware of your emotions
knowing when,where, and how to express yourself
managing emotional reactions
the power to decide what mood is right for a situation
choosing your mood
imagine how other people might feel in a certain situation
understanding how others feel and why
types of responses
passive, aggressive, assertive
it is a type of response where you do not express your own needs and feelings or expressing them so weakly that they will not be addressed
passive response
type of response where you ask for what you want or saying how you feel in a threatening, sarcastic, or humiliating way that may offend the other person/s
aggressive response
type of response where you ask for what you want or saying how I feel in an honest and respectful way that does not infringe on another person’s rights or put the individual own,
assertive response
it is important to assess whether a situation is dangerous and choose a response that will most likely keep you _________
safe