emotional resilience Flashcards
define stress
being uncertain about how to protect/preserve physical, mental or social wellbeing
feeling that more is required of you than you have the resources to give
acute stress
sudden onset, may induce fight or flight
chronic stress
long term, risk factor of premature biological ageing and early death
define distress
negative feelings and emotions, can be a brief reaction to a negative or stressful event
define burnout
psychological syndrome emerging as a prolonged response to chronic interpersonal stressors on the job
what are the 3 dimensions of burnout?
overwhelming emotional exhaustion
cynicism (depersonalisation)
sense of reduced personal accomplishment
compassion fatigue
emotional and physical exhaustion leading to a diminished ability to empathise or feel compassion for others
quicker onset than burnout, can be easily remedied if aware of it
job demands-resources model
work stress can cause severe health problems so this model is used by HR managers to predict employee engagement
- when job demands are low and resources and low there is a potential for low motivation
- when job demands are high and resources are low there is a potential for burnout
- when job demands are high and resources are high then performance improves
demands - physical or emotional stressors
resources - factors that help achieve goals and relieve stress
define emotional resilience
capacity to keep going through times of stress by working to adapt and overcome it
what is depression
complex medical condition caused by biological, social and psychological factors. core symptoms include reduced energy persistent low mood, lack of interest, no pleasure. can be accompanied with sleep disorders and headaches
what rewards are there in the veterinary profession?
- meaningful
- sense of purpose
- relationships with colleagues and clients
- accomplishment
- problem solving
etc
what are stressful aspects of the veterinary profession?
- high client expectations
- high workload
- long hours
- client complaints
- unexpected clinical outcomes
- difficult conversations
what is job crafting?
proactive changes employee’s make in their job demands and resources
what did Bartram and Gardner say about coping strategies?
- stress occurs when demand overcomes coping strategies
- coping can be adaptive or maladaptive
- coping strategies can be emotion focused or problem focused
what are adaptive coping mechanisms
- humour
- talking to somebody
- physical exercise
- healthy diet
- talking to your pet
- write down thoughts
- challenge feelings
