Emotions

Question 1

Non-verbal behaviour and communication

Answer 1

Facial expressions, tone of voice, gestures, body positions, body movements, use of touch and eye gaze

Question 2

Functions of non-verbal behaviour in communication

Answer 2

Expressing emotion, conveying attitudes, communicating personality traits, facilitating verbal communication

Question 3

Define emotions

Answer 3

Relatively brief
Responses to specific events
Accompanied by feelings

Question 4

Define moods

Answer 4

Can last for days and potentially longer
Cause of moods is unclear

Question 5

Define emotional conditions

Answer 5

Can last for weeks, months or years
May have specific causes

Question 6

Why are emotions important?

Answer 6

Informs us of who we are, relationships with other, how to behave in social situations

Question 7

Define encoding

Answer 7

Express or emit non-verbal behaviour

Question 8

Define decoding

Answer 8

Interpret the meaning of non-verbal behaviour

Question 9

What are the seven universal facial expressions found by Ekman

Answer 9

Enjoyment, anger, sadness, disgust, fear, surprise, contempt

Question 10

What was found by Jack et al against universality of emotion?

Answer 10

Found that there were 6 distinct clusters of facial movements representing basic emotions for western participants only
Eastern participants focused more on intensity of eye activity

Question 11

What factors can decrease decoding accuracy?

Answer 11

Disguising - people hide or disguise their emotions (emotion suppression)
Cultural - cultural display rules govern what emotions people are allowed to show