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Flight Attendant > End Of Week One Test > Flashcards

End Of Week One Test Flashcards

1
Q

CASS

A

Cockpit Access Security System

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2
Q

*Sterile Cockpit

A 
Under 10,000 feet
Except level cruise
No non essential conversation
No eating
No Duties performed 
* when door is closed it initiates “sterile cockpit”
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3
Q

OE

A

Operating Experience

Test while in the air

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4
Q

EAP

A

Employee Assistance Program

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5
Q

IOCC

A

Intergrated operations control center

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6
Q

GSC

A

Ground Security Coordinator

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7
Q

SOC

A

System Operations Control

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8
Q

GOM

A

General Operation Manual

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9
Q

*CSI

A

Cabin Safety Inspector
Inspects cabin and sees if you know company policy
*GET MANUAL OUT
15 days to show your certificate if asked for it

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10
Q

PSI

A

Principal Security Inspector

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11
Q

SIC

A

Safety Information Card

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12
Q

SOP

A

Standard operating Proceedure

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13
Q

ASI

A

Aviation Safety Inspector

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14
Q

ATI

A

Air Transportation Instructor

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15
Q

AED

A

Automated External Defibrillator

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16
Q

ATS

A

Air Transportation Supervisor

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17
Q

Revisions/ Bulletins

A

If changes manuals must be changed
Slash mark on side of text means revision
A change is called a revision

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18
Q

CHAIN OF COMMAND

A 
captain
First officer
FA 1
FA 2
FA 3
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19
Q

F1

Flight attendant 1

A

Lead FA
Liaison between flight deck and cabin
Picks up calls from flight deck
All communication goes to flight deck through F1
Exception emergency (ex. Fire)
Primary point of contact regarding crew communication
Leads and directs the duties of the cabin

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20
Q

Jump Seat Eligibility

Table 3-1

A

Must show form 110A to captain

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21
Q

Flight deck re-entry

3.5

A

Commit to memory

Rule: always two in the cockpit

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22
Q

How many FA’s per seats

A

1 FA per 50 seats

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23
Q

How many seats on E195

A

118

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24
Q

Flight Deck Entry

A

Anytime the flight Deck door is open the following procedure applies
3.5 FLIGHT DECK ENTRY
TABLE 3-2

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25
List required items for duty
1. Uniform compliant for duty 2. Company ID, to be worn above the the waist on the outer most garment on airport property 3. Flashlight 4. Wristwatch 5. FAM/iPad current kept accessible during duties Additional items Passport FAA certificate card
26
SILENT REVIEW
E S C A P E E- Exit: primary/secondary S- signal to evacuate C- commands A- assess: What are outside conditions? Who are my ABP’s P- procedures: Exit operations/protect position blocked exits / special needs guests E- equipment: location of ELS, FL, LV and other emergency equipment
27
Cross Check
Is a Visual Double check
28
Preflight Briefings | I’m SAFE
I’m S A F E I’m -image/ verify documents S -safety/security iPad ready armed person, communication etc A - aircraft status FA brief F - flight details /WX guest services time en route Special care passengers E - emergency/ CRM
29
Cleanliness to do’s
Trash PSIC cross seatbelts Stow inflight service items
30
Brace position
Feet flat on floor Knees at 90 degree angle Seatbelt fastened centered and low and tight Shoulder harness must be on and retracted against upper body Hands on lap AFT facing jump seat /head back FWD facing jump seat / Head down chin to chest Eyes are open
31
How often status PA
Every 15 minutes
32
Situational Announcements
De- icing Brief delay Taxi delay Inclement WX
33
Carry on allotment
One bag | One personal item
34
Exit seat
``` What to know FA 3 gives the briefing for exit seat E195 row 14 A&C left side row 14 D&F right side FA 3 responsible for reseating ```
35
Tarmac Delay program
8.8 | Read and know
36
Incidental reports must be turned in within how much time?
48 hrs
37
How often cabin check
Every 15 minutes
38
How far from cart can you go
No more than 3 rows or 10 feet
39
Pets
No exit seats Pet kennel required Pets are personal items Kennel must fit under seat
40
Service Animals | 5.4.1
Hearing dogs Guide dogs dogs that assist persons with mobility impairments with balance Bulkhead seating perferable
41
Smoking on aircraft
5.18
42
Alcohol
5.2
43
PED
5.15
44
Safety reports must be filled out by when
48hrs
45
Incidents relating alcohol must be reported within how many days
5 days
46
Signs of intoxication
``` Slurred speech Odor of beverage on breath Glassy eyes Face flushed Vomiting Incoherent Uncoordinated movement Decreased level of consciousness ```
47
Who may you not serve alcohol to
``` Those with weapons This already intoxicated Under 21 Ask for ID if in question Uniformed or must ride crew members ```
48
How many carry on bags are allowed per guest
One bag one personal item per guest
49
6 required items
``` FL working Wrist watch Manual charged to 75 percent Team member badge Passport Uniform in compliance ```
50
Duty assignment chart
Look it up
51
What info does the FA basic indoc exam require
Google it
52
CG
``` Center of gravity It effects how we fly Fuel Number of guest Seating configurations luggage May need to relocate guests for weight and balance Take off consider ```
53
Only one flight attendant
Under 50 seats
54
IOE
Initial operating experience
55
*NTSB
National Transportation Safety Board
56
What is the number one prevention of accidents?
Crews following proceedures
57
CVR
Cockpit voice recognition
58
CMS
Company manual system
59
*SMS
``` Safety management system Manages safety and risks Risk management Safety assurance Safety promotion like training, communication and other actions that promote safety Sop standard operating procedures ```
60
SRM
Safety Risk Management
61
*ASAP
Aviation Safety Action Program
62
NTSB
NATURE TIME SPECIAL BRACE nature of emergency Time to prepare Special instructions Brace signal: BRACE BRACE BRACE
63
Guest Misconduct
LAST L - listen A - ask how to assist S - solve the guest problem T - thank the guest for cooperation
64
3 point briefing😘
Where When How Where each exit is When to start moving to the exit How to assist the person to prevent pain or further injury
65
How close do you have to remain next to the cart
3 rows or 10 feet
66
How often do you do cabin checks
Every 15 minutes
67
Exit rows for E195
Row 14 A&C left side 14 D&F Right side
68
Silent Review
E S C A P E ``` EXIT SIGNAL TO EVACUATE COMMAND ASSESS PROCEDURES EQUIPMENT ```
69
How many passengers on 195
118
70
CFR 382 Rule DISSABILITY
DIsability rule

Flight Attendant (13 decks)

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