Engineering management Flashcards
(200 cards)
1
Q
Management is:
A
An art
2
Q
Engineering is:
A
A science
3
Q
Engineers can become good
managers only through
A
Effective career planning
4
Q
If you are an engineer
wanting to become a manager,
what will you do?
A
All of the above
a. Develop new talents
b. Acquire new values
c. Broaden your point of
view
5
Q
When engineer enters
management, what is the most
likely problem he finds
difficult to acquire?
A
All of the above
Learning to trust others
b. Learning how to work
through others
c. Learning how to take
satisfaction in the work
of others
6
Q
What management functions
refers to the process of
anticipating problems,
analyzing them, estimating
their likely impact and
determining actions that
will lead to the desired
outcomes and goals?
A
Planning
7
Q
What refers to the
establishing
interrelationships between
people and things in such a
way that human and materials
resources are effectively
focused toward achieving the
goal of the company?
A
Organizing
8
Q
What management function
involves selecting
candidates and training
personnel?
A
Staffing
9
Q
What management function
involves orienting personnel
in the most effective way
and channeling resources?
A
Directing
10
Q
Actual performance normally
is the same as the original
plan and therefore it is
necessary to check for
deviation and to take
corrective action. This
action refers to what
management function?
A
Controlling
11
Q
What refers to management
function which is to
encourage others to follow
the example set for them,
with great commitment and
conviction?
A
Leading
12
Q
What refers to a principal
function of lower management
which is to instill in the
workforce a commitment and
enthusiasm for pursuing the
goals of the organization?
A
Motivating
13
Q
What refers to the
collection of the tolls and
techniques that are used on
a predefined set of inputs
to produce a predefined set
of outputs?
A
Project Management
14
Q
Which is NOT an element of
project management process?
A
Research and development
15
Q
What is the most essential
attribute of a project
manager?
A
Leadership
16
Q
In project management, what
provides a simple yet
effective means of
monitoring and controlling a
project at each stage of its
development?
A
Life cycle model
17
Q
What project life cycle
model is the most relevant
for information technology
project?
A
Waterfall model
18
Q
In a project management, “R&D” stands for
A
Research and Development
19
Q
In project management O&M
stands for:
A
Operation and Maintenance
20
Q
A project management must
be very good in which of the
following skills?
A
All of the above
a. Communication skills
b. Human relationship skills
c. Leadership skills
21
Q
Project integration
management involves which of
the following processes?
A
Quality planning
22
Q
Project quality management
involves all of the
following processes except:
A
Quality feature
23
Q
What is defined as an
organized method of
providing past, present, and
projected information on
internal operations and
external intelligence for
use in decision-making?
A
Management Information
System
24
Q
Middle management level
undertakes what planning
activity?
A
Intermediate planning
25
Strategic planning is
undertaken in which
management level?
Top management level
26
What is the advantage of
free-rein style of
leadership?
Little managerial control
and high degree of risk
27
If you are appointed as a
division manager, your first
task is most likely to
Set goals
28
What is defined as the
process of planning,
organizing, and controlling
operations to reach
Operations Management
29
For a project manager to
achieve his given set of
goals through other people,
he must have a good
Interpersonal skills
30
What type of conflict do
managers encounter when
there is disagreement on
issues of territorial power
or hidden agenda?
Politics
31
The process of partitioning
an organization into
subunits to improve
efficiency is known as
Departmentalization
32
By departmentalization of
an organization, it
decentralizes __________?
all of the above
Authority
b. Responsibility
c. Accountability
33
What type of committee
companies or corporations
created for a short-term
purpose only?
Ad hoc committee
34
What refers to a
description of whether the
objectives are accomplished?
Effectiveness
35
to finish a certain
engineering job in 20 days.
He is said to be __________
if he finished the job
within the required period
of 20 days
Effective
36
If an engineer provides
less input (labor and
materials) to his project
and still come out with the
same output, he is said to
be more __________.
Efficient
37
To determine a qualified
applicant, the engineer
manager will subject the
applicant to a test that is
used to measure a person’s
current knowledge of a
subject?
Performance test
38
What type of training is a
combination of on-the-job
training and experience with
classroom instruction in
particular subject?
Apprenticeship program
39
What type of authority
refers to a specialist’s
right to oversee lower-level
personnel involved in the
project regardless of the
personnel’s assignment in
the organization?
Functional authority
40
When a consultant or
specialist gives advice to
his superior, he is using
what type of authority?
Staff authority
41
When structuring an
organization, the engineer
manager must be concerned
with the determining the
scope of words and how it is
combined in a job. This refers
to _______
Division of labor
42
When structuring an
organization, the engineer
must be concerned with the
grouping of related jobs,
activities, or processes
into major organizational
subunits. This refers to:
Departmentation
43
Which technique will the
manager use when evaluating
alternative using
qualitative evaluation?
Intuition and subjective
judgment
44
Which technique will the
manager use when evaluating
alternative using
quantitative evaluation?
Rational and analytical
techniques
45
What refers to the
strategic statement that
identifies why an
organization exists, its
philosophy of management,
and its purpose as
distinguished from other
similar organizations in
terms of products, services
and markets?
Corporate mission
46
What refers to a process of
influencing and supporting
others to work
enthusiastically toward
achieving objectives?
Leadership
47
What describes how to
determine the number of
service units that will
minimize both customer’s
waiting time and cost of
service?
Queuing theory
48
What refers to the rational
way to conceptualize,
analyze and solve problems
in situations involving
limited or partial
information about the
decision environment?
Decision theory
49
What is quantitative
technique where samples of
populations are
statistically determined to
be used for a number of
processes, such as quality
control and marketing
research?
Sampling theory
50
The engineer manager must
be concern with the needs of
his human resources. What
refers to the need of the
employees for food, drinks,
and rest?
Physiological need
51
What refers to the learning
that is provided in order to
improve performance on the
present job?
Training
52
What technique is best
suited for projects that
contain many repetitions of
some standard activities?
. Benchmark job technique
53
What organizational
structure is based on the
assumption that each unit
should specialize in a
specific functional area and
perform all of the tasks
that require its expertise?
Functional organization
54
. What type of organization
structure in which each
project is assigned to a
single organizational unit
and the various functions
are performed by personnel
within the unit?
Product organization
55
What organizational
structure provides a sound
basis for balancing the use
of human resources and
skills?
Matrix organization
56
In which type of
organization where the
structure can lead to a
“dual boss” phenomenon?
Matrix organization
57
Which one is an advantage
of a matrix organization?
Rapid reaction
organization
58
Which one is a disadvantage
of a matrix organization?
Inefficient use of
specialist
59
Which one is an advantage
projectized organization?
Efficient use of
technical personnel
60
Which one is a disadvantage
of a projectized
organization?
Slower workflow
61
Which one is an advantage
of a functional
organization?
Rapid reaction time
possible
62
Which one is disadvantage
of a functional
organization?
Inefficient use of
specialist
63
In what type of
organization where a project
manager is held responsible
for completion of the
project and is often
assigned a budget?
Matrix organization
64
In selecting an
organizational structure,
which of the following is
not a criterion?
Location
65
What is NOT a factor to be
taken into consideration
when selecting an
organizational structure for
managing projects?
Location of the project
66
If a project have
multidimensional goals, the
project manager often use
his __________ to reach a
compromise solution.
Tradeoff analysis skill
67
Who is responsible for
ensuring that the project is
completed successfully as
measured by time, cost,
performance and stakeholder
satisfaction?
Project manager
68
Who is responsible for
running a department so that
all his customers are served
efficiently and effectively?
Sales manager
69
What is the major activity
of the project support
office?
Administrative support
for projects
70
What is the major activity
of the project office
Overall project
management support
71
What is an important tool
for the design and
implementation of the
project’s work content?
Linear responsibility
chart
72
What chart summarizes the
relationships between
project stakeholders and
their responsibilities in
each project element?
All of the above
Linear responsibility
chart
b. Matrix responsibility
chart
c. Responsibility interface
matrix
73
What network model enables
engineer managers to
schedule, monitor, and
control large and complex
projects by using only one
time factor per activity?
Critical path method
74
What network model enables
engineer managers to
schedule, monitor, and
control large and complex
projects by employing three
time estimate for each
activity?
Program evaluation review
technique
75
For a project manager to
have an effective means of
identifying and
communicating the planned
activities and their
interrelationships, he must
use a network technique. One
of the network techniques is
commonly known as CPM. What
does CPM stands for?
Critical Path method
76
For a project manager to
have an efficient means of
identifying and
communicating the planned
activities and their
interrelationships, he must
use a network technique. One
of the network techniques is
commonly known as PERT. What
does Pert stands for?
Program evaluation review
technique
77
What is the benefit of
using PERT/CPM network as
integral component of
project management?
All of the above
They furnish a consistent
framework for planning,
scheduling, monitoring
and controlling project.
b. They illustrate the
inter-dependencies of all
tasks
c. They can be used to
estimate the expected
project completion dares
as well as the
probability that the
project will be completed
by a specific date
78
The CPM was developed by
Rand and Walker in what
year?
1957
79
.In what year was PERT
developed?
1958
80
In Morris life cycle model,
a project is divided into
how many stages to be
performed in sequence?
4
81
What is the first stage in
the life cycle of a project
using Morris model?
Feasibility
82
Risk management is:
Controlling risk
83
What technique a manager
must use if he decides to
absorb the risk in the
project?
Create buffer in the form
of management reserve or
extra time in schedule
84
Buying insurance is a form
of:
Risk sharing
85
What refers to any
technique used either to
minimize the probability of
an accident or to mitigate
its consequences?
Risk management
86
What refers to the
techniques that encompass
risk assignment and the
inclusive evaluation of
risk, costs and benefits of
alternative projects or
policies?
. Risk-benefit analysis
87
What is measured by the
amount of resources that a
manager can allocate without
the need to get an approval
from his or her manager
. Authority
88
What is defined as a course
of action aimed at ensuring
that the organization will
achieve its objectives?
Strategy
89
When there is a degradation
of service provided by the
company to clients, it is a
sign that the engineer
manager in-charge:
Has inadequate control
90
What principal element of
uncertainty refers to a
measure of the relevance of
available information to the
problem at hand?
Tolerance
91
One of the mnemonic
management tool used is the
SMEAC, What does the acronym
SMEAC stands for?
Situation, Mission,
Execution,
Administration,
Communication
92
In the management tools,
SMEAC, where A stands for
administration, which is the
appropriate question will
the manager ask?
What do we need to get it
done?
93
In project management, what
is usually the first step
underlying in the process of
performing a project?
Identify a need for a
product or service
94
In the process of
performing a project, after
the need for a product or
service is identified, what
is usually the next step?
Define the goals of the
project and their
relative importance
95
What is usually the last
step in the process of
performing a project?
Monitor and control the
project
96
o consider the consequence
of uncertainly on project
management, laws on project
management are developeOne
of which is “A careless
planned project will take
__________ times longer to
complete than expected”.
. Three
97
In the typical functional
organization hierarchy, the
chief engineer is under the
__________.
General manager
98
What is a diagram of the
organization’s official
positions and formal lines
of authority called?
Organization chart
99
What is defined as the
process of identifying and
choosing alternative courses
of action in a manner
appropriate to the demands
of the situations?
Decision-making
100
What refers to the
activity of incorporating
the technical know-how with
the ability to organize and coordinate workforce, materials, equipment and all
other resources including
money?
Engineering management
101
Defined as the creative
problem-solving process of
planning, organizing,
leading, and controlling an
organization’s resources to
achieve its mission and
objectives.
Planning
102
Refers to the activity
combining “technical
knowledge with the ability
to organize and coordinate
worker power, materials,
machinery, and money.”
Engineering Management
103
The following are
considered as functions of
an engineer except
Physical Education
104
A function of an engineer
where the engineer is
engaged in the process of
learning about nature and
codifying this knowledge
into usable theories.
Research
105
A function of an engineer
where the engineer
undertakes the activity of
turning a product concept to
a finished physical term.
Design and Development
106
A function of an engineer
where the engineer works in
a unit where new products or
parts are tested for
workability.
Testing
107
A function of an engineer
where the engineer is
directly in charge of
production personnel or
assumes responsibility for
the product.
Manufacturing
108
A function of an engineer
where the engineer is either
directly in charge of the
construction personnel or
may have responsibility for
the quality of the
construction process.
Construction
109
A function of an engineer
where the engineer assists
the company’s customers to
meet their needs, especially
those that require technical
expertise.
Sales
110
A function of an engineer
where the engineer works as
consultant of any individual
or organization requiring
his services.
Consulting
111
A function of an engineer
where the engineer may find
employment in the government
performing any of the
various tasks in regulating,
monitoring, and controlling
the activities of various
institutions, public or
private.
Government
112
A function of an engineer
where the engineer gets
employment in a school and
is assigned as a teacher of
engineering courses.
Teaching
113
A function of an engineer
where the engineer is
assigned to manage groups of
people performing specific
tasks.
Management
114
Defined as the process of
identifying and choosing
alternative courses of
action in a manner
appropriate to the demands
of the situation.
Decision Making
115
The first step in
Decision-making process is
to
Diagnose problem
116
The last step in decision
making process is to
Evaluate and adapt
decision results
117
Refers to evaluation of
alternatives using intuition
and subjective judgment.
Qualitative evaluation
118
Refers to evaluation of
alternatives using any
technique in a group
classified as rational and
analytical.
Quantitative evaluation
119
Refers to the management
function that involves
anticipating future trends
and determining the best
strategies and tactics to
achieve organizational
objectives.
Planning
120
Refers to the process of
determining the major goals
of the organization and the
policies and strategies for
obtaining and using
resources to achieve those
goals.
Strategic planning
121
The top management of any
firm is involved in this
type of planning.
Strategic planning
122
Refers to the process of
determining the
contributions that subunits
can make with allocated
resources.
Intermediate Planning
123
This type of planning is
undertaken by middle
management
Intermediate Planning
124
Refers to the process of
determining how specific
tasks can best be
accomplished on time with
available resources.
Operational Planning
125
This type of planning is a
responsibility of lower
management.
Operational Planning
126
This is the written
document or blueprint for
implementing and controlling
an organization’s marketing
activities related to
particular marketing
strategy.
Marketing Plan
127
This is a written document
that states the quantity of
output a company must
produce in broad terms and
by product family.
Production Plan
128
It is a document that
summarizes the current
financial situation of the
firm, analyzes financial
needs, and recommends a
direction for financial
activities.
Financial Plan
129
It is a document that
indicates the human resource
needs of a company detailed
in terms of quantity and
quality and based on the
requirements of the
company’s strategic plan.
Human Resource Management
Plan
130
These are plans intended
to cover a period of less
than one year. First-line
supervisors are mostly
concerned with these planes.
Short-range plans
131
These are plans covering a
time span of more than one
year. These are mostly
undertaken by middle and top
management.
Long-range plans
132
Plans that are used again
and again and they focus on
managerial situations that
recur repeatedly.
Standing Plans
133
These are broad guidelines
to aid managers at every
level in making decisions
about recurring situations
or function.
Policies
134
These are plans that
describe the exact series of
actions to be taken in a
given situation.
Procedures
135
These are statements that
either require or forbid a
certain action.
Rules
136
Specifically developed to
implement courses of action
that are relatively unique
and are unlikely to be
repeated
Single-Use Plans
137
. A plan which sets forth
the projected expenditure
for a certain activity and
explains where the required
funds will come from.
Budget
138
A plan designed to
coordinate a large set of
activities.
Program
139
A plan that is usually
more limited in scope than a
program and is sometimes
prepared to support a
program.
Project
140
A management function
which refers to the
structuring of resources and
activities to accomplish
objectives in an efficient
and effective manner.
Organizing
141
The arrangement or
relationship of positions
within an organization.
Structure
142
This is a form of
departmentalization in which
everyone engaged in one
functional activity, such as
engineering or marketing, is
grouped into one unit.
Functional Organization
143
This type of organization
is very effective in similar
firms especially “single
business firms where key
activities revolve around
well-defined skills and
areas of specialization”
Functional Organization
144
This refers to the orgaization of a company by
a division that brings
together all those involved
with a certain type of
product or customer.
Product or Market
Organization
145
This is appropriate for a
large corporation with many
product lines in several
related industries
Product or Market
Organization
146
An organizational
structure in which each
employee reports both a
functional or division
manager and to a project or
group manager.
Matrix Organization
147
Refers to a manager’s
right to tell subordinates
what to do and then see that
they do it.
Line authority
148
A staff specialist’s right
to give advice to a
superior.
Staff authority
149
A specialist’s right to
oversee lower-level
personnel involved in that
specialty, regardless of
where the personnel are in
the organization.
Functional authority
150
A committee created for a
short-term purpose and have
a limited life.
Ad hoc committee
151
A permanent committee that
deals with issues on an
ongoing basis.
. Standing committee
152
Defined as the management
function that determines
human resource needs,
recruits, selects, trains,
and develops human resources
for jobs created by an organization
Staffing
153
An assessment of future
human resource needs in
relation to the current
capabilities of the
organization.
Forecasting
154
Refers to translation of
the forecasted human
resource needs to personnel
objectives and goals.
Programming
155
This refers to monitoring
human resource action plans
and evaluating their
success.
Evaluation and Control
156
Refers to attracting
qualified persons to apply
for vacant positions in the
company so that those who
are best suited to serve the
company may be selected.
Recruitment
157
Refers to the act of
choosing from those that are
available than individuals
most likely to succeed on
the job
Selection
158
In this staffing
procedure, the new employee
is provided with the
necessary information about
the company and will be
introduced to the immediate
working environment and co
workers
Induction and Orientation
159
Refers to the learning
that is provided in order to
improve performance on the
present job.
. Training and Development
160
Refers to a movement by a
person into a position of
higher pay and greater
responsibilities and which
is given as a reward for
competence and ambition
Promotion
161
The movement of a person
to a different job at the
same or similar level of
responsibility in the
organization.
. Transfer
162
The movement from one
position to another which
has less pay or
responsibility attached to
it. It is used as a form of
punishment or as a temporary
measure to keep an employee
until he is offered a higher
position
Demotion
163
Either a voluntary or
involuntary termination of
an employee.
Termination
164
A process of sharing
information through symbols,
including words and message.
Communication
165
Function of communication
that can be used for
decision-making at various
work levels in the
organization.
Information Function
166
A function of communication used as a
means to motivate employees
to commit themselves to the
organization’s objectives.
Motivation Function
167
Function of communication
that deals when feelings are
repressed in the
organization, employees are
affected by anxiety, which,
in turn, affects
performance.
Emotive Function
168
A form of communication
transmitted through hearing
or sight.
Verbal
169
A means of conveying
message through body
language, as well as the use
of time, space, touch,
clothing, appearance and
aesthetic elements.
. Nonverbal
170
Refers to the process of
activating behavior,
sustaining it, and directing
it toward a particular goal.
Motivation
171
The following are
considered as factors
contributing to motivation
except:
Inferiority complex
172
The following are
considered theories of
Motivation except:
Gagarin’s Theory
173
It is a management
function which involves
influencing others to engage
in the work behaviors
necessary to reach
organizational goals.
Leading
174
A person who occupies a
higher position has power
over persons in lower
positions within the
organization. This
describes:
Legitimate power
175
When a person compels with
orders through treats or
punishment.
Reward power
176
When a person compels with
orders through treats or
punishment.
Coercive power
177
When a person can get
compliance from another
because the latter would
want to be identified with
the former.
Referent power
178
Which of the following is
not a trait of an effective
leader?
GReedy
179
Refers to the process of
ascertaining whether
organizational objectives
have been achieved and
determining what activities
should then be taken to
achieve objectives better in
the future.
Inspection
180
A type of controlling when
the management anticipates
problems and prevents their
occurrence.
Feed forward control
181
A type of controlling when
the operations are already
ongoing and activities to
detect variances are made.
Concurrent control
182
A type of controlling when
information is gathered
about a completed activity,
and in order that evaluation
and steps for improvement
are derived.
Feedback control
183
Refers to any process that
accepts inputs and uses
resources to change those
inputs in useful ways.
Operation
184
The process of planning,
organizing, and controlling
operations to reach
objectives efficiently and
effectively.
Operations management
185
A process of creating a
set of product
specifications appropriate
to the demands of the
situation.
Product Design
186
Refers to forecasting the
future sales of a given
product, translating this
forecast into the demand it
generates for various
production facilities, and
arranging for the
procurement of these
facilities.
Product planning
187
The phase of production
control involved in
developing timetables that
specify how long each
operation in the production
process takes.
Scheduling
188
Refers to the approach
that seeks efficiency of
operation through
integration of all material
acquisition, movement, and
storage activities in the
firm.
Purchasing and Materials
Management
189
The process of
establishing and maintaining
appropriate levels of
reserve stocks of goods.
Inventory Control
190
The process of determining
the physical arrangement of
the production system.
Work-Flow Layout
191
Refers to the measurement
of products or services
against standards set by the
company.
Quality Control
192
A group of activities
designed to facilitate and
expedite the selling of
goods and services
Marketing
193
The four P’s of marketing
are the following except
Publicity
194
It includes the tangible
(or intangible) item and its
capacity to satisfy a
specified need.
Product
195
Refers to the money or
other considerations
exchanged for the purchase
or use of the product, idea,
or service.
Price
196
An important factor for a
company to locate in places
where they can be easily
reached by their customers.
Place
197
Defined as communicating
information between seller
and potential buyer to
influence attitudes and
behavior.
Promotion
198
A type of promotion where
a paid message appears in
mass media for the purpose
of informing or persuading
people about particular
products, services, beliefs,
or action.
Advertising
199
The promotional tool that
publishes news or
information about a product,
service, or idea on behalf
of a sponsor but is not paid
for by the sponsor.
Publicity
200
A more aggressive means of
promoting the sales of a
product or service.
Personal selling
