Entrepreneurship Cluster Flashcards
(111 cards)
What is an example of communicating with customers?
Sponsoring a charity event.
What is an example of a company using a direct marketing channel?
Responding to customer ideas and requests via email.
What does the scenario of an employee attending training sessions but not retaining much knowledge demonstrate?
Learning doesn’t always lead to knowledge.
What is the last step in handling employee grievances?
Follow up.
A verbal agreement between a boutique owner and a designer to sell hats on commission is an example of what type of contract?
Express contract.
What is a requirement for good decision-making?
Data.
A business had a net profit of $76,000 last year and $84,000 this year. What is the percent increase in net profit?
1%.
Stimulating demand for goods is one of the responsibilities of which marketing function?
Selling.
What is the most appropriate guideline for a supervisor to follow when administering remedial action?
Resume a normal attitude toward the employee as quickly as possible.
Reviewing inventory lists to determine which products are popular helps businesses with what?
Monitoring internal records.
What accounting method records transactions when income and expenditures occur, even if no money changes hands?
Accrual accounting.
What trait helps entrepreneurs work long hours and overcome obstacles?
Passion for their work.
What business function focuses on fostering efficiency in the production process?
Supply chain management.
What is the process of changing the shape or appearance of raw materials?
Transformation.
Which market is characterized by a large number of buyers and sellers with no significant price influence?
Pure competition.
What is an example of equity financing for a business?
Selling stock to investors.
A person who is a high achiever is often viewed by others as a what?
Leader.
Every ________ is the result of a process.
Outcome.
What is the relationship between shareholders and the board of directors?
The board of directors represents the shareholders.
What type of sales promotion provides customers with immediate rewards?
Price-off deals.
What step of problem-solving is illustrated when an employee confirms that a customer’s order will arrive on time?
Evaluate the solution.
What should companies do to effectively manage their supply chain?
Monitor the performance of all supply chain partners.
What is likely to happen if a business’s supply chain is poorly managed?
Customer satisfaction is likely to suffer.
What type of business cost increases when a company holds too much inventory for an extended period?
Holding cost.