ENUMERATION Flashcards
1
Q
STAFFING PROCEDURE
A
- Human Resource Planning
- Recruitment
- Selection
- Induction and Orientation
- Training and Development
- Performance Appraisal
- Employment decision
- Separation
2
Q
HUMAN RESOURCE PLANNING ACTIVITIES
A
- Forecasting
- Programming
- Evaluation and Control
3
Q
METHODS OF FORECASTING
A
- TIME SERIES METHOD
- EXPLANATORY OR CASUAL MODELS
- MONITORING METHODS
4
Q
3 MAJOR TYPES OF EXPLANATORY MODELS
A
- Regression Model
- Econometric Models
- Leading Indicators
5
Q
SOURCE OF APPLICANTS
A
- Organizations Current Employees
- Newspaper Advertising
- Schools
- Referrals From Employees
- Recruitment Firms
- Competitors
6
Q
WAYS OF DETERMINING THE QUALIFICATIONS OF A JOB CANDIDATE
A
- Application Blanks
- references
- Interviews
- Testing
7
Q
TYPES OF TEST
A
- Psychological Test
a) Aptitude Test
b) Performance Test
c) Personality Test
d) Interest Test - Physical Examination
8
Q
TRAINING PROGRAM FOR NON-MANAGERS
A
- On-The-Job-Training
- Vestibule school
- Apprenticeship Program
- Special Courses
9
Q
TRAINING PROGRAM FOR MANAGERS
A
- In-Basket
- Management Games
- Case Studies
10
Q
METHODS OF DEVELOPING INTERPERSONAL COMPETENCE OF THE MANAGER
A
- Role-Playing
- Behavior Modeling
- Sensitivity Training
- Transactional Analysis
11
Q
METHODS OF ACQUIRING KNOWLEDGE ABOUT THE ACTUAL JOB
A
- On-The-Job-Experience
- Coaching
- Understudying
12
Q
ORGANIZATIONAL KNOWLEDGE
A
- Position Rotation
- Multiple Management
13
Q
WAYS OF APPRAISING PERFORMANCE
A
- Rating Scale Method
- Essay Method
- Management by Objectives Method
- Assessment Center Method
- Checklist Method
- Work Standard Method
- Ranking Method
- Critical-Incident Method
14
Q
EMPLOYMENT DECISION
A
- Monetary Rewards
- Promotion
- Transfer
- Devotion
15
Q
FUNCTIONS OF COMMUNICATION
A
- Information Function
- Motivation Function
- Control Function
- Emotive Function
16
Q
COMMUNICATION PROCESS
A
-DEVEOP AN IDEA
-ENCODE
-TRANSMIT
-RECIEVE
-DECODE
-ACCEPT
-USE
-PROVIDE FEEDBACK
17
Q
FORMS OF COMMUNICATION
A
- Verbal
-oral
-written - Non-Verbal
18
Q
BARRIERS OF COMMUNICATION
A
- Personal Barriers
- Physical Barriers
- Semantic Barriers
19
Q
OVERCOMING BARRIERS IN COMMUNICATION
A
- use feedback
- repeat message
- use multiple channels
- use simplified language
20
Q
TECHNIQUES FOR COMMUNICATING IN ORGANIZATIONS
A
-DOWNWARD COMMUNICATION
-UPWARD COMMUNCATION
- HORIZONTAL COMMUNICATION
21
Q
TECHNIQUES USED IN DOWNWARD COMMUNICATION
A
- Letters
- Meetings Telephones
- Manuals
- handbooks
- newsletters
22
Q
TECHNIQUES USED IN UPWARD COMMUNICATION
A
- formal grievance procedure
- employee attitudes and opinion survey
- suggestion system
- open-door policy
- informal gripe session
- task forces
- exit interview
23
Q
MANAGEMENT INFORMATION SYSTEM
A
1.MANUFACTURING
2.FINANCE
3.ENGINEERING
4.MARKETING
5.PERSONNEL
6.RESEARCH AND DEVELOPMENT
24
Q
PURPOSES OF MANAGEMENT INFORMATION SYSTEM
A
- to provide basis
- to automate routine clerical operation
3.to assist managers
4.to provide information
25
FACTORS CONTRIBUTING TO MOTIVATION
1. willingness to do a job
2. self-confidence in carrying a task
3. needs satisfaction
26
THEORIES OF MOTIVATION
1. Maslow's Needs Hierarchy Theory
2. Herzberg's two-factor Theory
3. Expectancy Theory
4. Goal Setting Theory
27
MASLOW'S HIERARCY OF NEEDS
1. Physiological Needs
2. Security Needs
3. Social Needs
4. Esteem Needs
5. Self-actualization Needs
28
SATISFIERS OR MOTIVATION FACTORS
achievement
recognition
work itself
responsibility
advancement and growth
29
DISSATISFIERS OR HYGIENE FACTORS
company policy and administration
supervision
relationship with peers
relationship with supervisor
work conditions
salary
personal life
status security
30
COMPONENTS OF GOAL SETTING MODEL
1. goal content
2. goal commitment
3. work behavior
4. feedback aspect
31
TECHNIQUES OF MOTIVATION
1. motivation through job design
2. motivation through rewards
3. motivation through employee participation
4. other motivation technique for diverge work force
32
REMEDIES FOR FITTING PEOPLE TO JOB
-realistic job preview
- job rotation
- limited exposure
33
FITTING JOBS TO PEOPLE
- job enlargement
-job enrichment
34
motivating through rewards
EXTRINSIC
INTRINSIC REWARDS
35
SPECIFIC ACTIVIES IDENTIFIED WHERE EMPLOYEES MAY PARTICIPATE
1. setting goals
2. making decisions
3. solving problems
4. designing and implementing organizational changes
36
APPROACHES TO PARTICIPATION
1. Quality Control Circle
2. Self-managed teams
37
OTHER MOTIVATION TECHNIQUES
flexible work schedule
family support services
sabbaticals
38
BASES OF POWER
1. legitimate power
2. reward power
3. coercive power
4. referent power
5. expert power
39
TRAITS OF EFFECTIVE LEADERS
1. high level of personal drive
2. the desire to lead
3. personal integrity
4. self-confidence
5. analytical ability or judgement
6. knowledge of company, industry, and technology
7. charisma
8. creativity
9. flexibility
40
LEADERSHIP SKILLS
1. technical skills
2. human skills
3. conceptual skills
41
WAYS LEADERS USES POWER
1. autocratic leaders
2. participative leader
3. free-rein leaders
42
WAY LEADERS APPROACH PEOPLE
1. POSITIVE LEADERSHIP
2. NEGATIVE LEADERSHIP
43
LEADERS ORIENTATION TOWARD TASKS AND PEOPLE
1. employee orientation
2. task orientation
44
CONTIGENCY APPROACHES TO LEADERSHIP STYLE
1. Fiedler's contingency model
2. Hersey's and Blanchard's Situation Leadership Model
3. Path-goal model of Leadership
4. Vroom's Decision Making Model
45
LEADERSHIP STYLES APPROPRIATE FOR VARIOUS MATURITY LEVEL OF SUBBORDINATES
STYLE 1: Directing
STYLE 2: Coaching
STYLE3: Supporting
STYLE 4: Delegating
46
LEADERSHIP STYLES WHICH MAY BE USED BY PATH-GOAL PROPONENTS
1. Directive Leadership
2. Supportive Leadership
3. Participative leadership
4. Achievement-oriented Leadership
47
