EPME Flashcards
(41 cards)
How many leadership competencies are there?
28
What are the four leadership competency categories?
Leading self
Leading others
Leading performance and change
Leading the Coast Guard
How many competency categories under Leading Self?
7
What are the competency categories under Leading Self?
Accountability and responsibility Followership Self awareness and learning Aligning values Health and well being Personal conduct Technical proficiency
How many competency categories under leading others?
6
What are the competency categories under Leading Others?
Effective communication Influencing others Respecting others/diversity mgmt Team building Taking care of people Mentoring
How many categories under Leading Performance and Change?
5
What are the categories under Leading Performance and Change?
Customer focus
Mgmt and process improvement
Decision making and profile solving
How many categories under Leading the Coast Guard?
8
What are the categories under Leading the Coast Guard.
- Technology mgmt
- Financial mgmt
- Human resource mgmt
- Partnering
- External awareness
- Entrepreneurship
- Political savvy
- Strategic thinking
Promotes collaboration to mange contention
Conflict management
Being an active and supportive listener
Effective communication
Ensuring internal and external customer needs are met
Customer focus
Recognize and manage stress
Health and well being
Understanding and support the USCG commitment to respect
Respect for others and diversity management
Recognize and use the chain of command appropriately
Accountability and responsibility
What are 2 highly visible awards available to CG commands
- Commandant’s Quality Award (CQA)
2. Commandant’s performance challenge (CPC) collaborative assessment program
What are the primary purposes of the 2 Commandant awards?
- Educate
- Encourage
- Publicize
- Recognize
What criteria is used for the Commandant’s Quality (CQA) Award?
Malcolm Baldrige National Quality Award (MBNQA)
Management aspects addressed by the award criteria include:
- Customer and mission related performance
- Productivity and efficiency in the use of all resources
- Speed and flexibility
- Service and product quality
- Cost effectiveness
- Overall program and financial performance
What are two key words that represent the CQA and CPC purposes?
- Educate
2. Publicize
What are 4 core values and concepts upon which the CQA and CPC are built?
- Leadership
- Customer focus
- Process management
- Business results
The CQA and CPC are built on how many CG core value/concept categories?
7
The CQA and CPC are built on what CG core value/concept categories?
- Leadership
- Strategic planning
- Customer Focus
- Info and analysis
- Human Resource Focus
- Process management
- Business results