ERIC BERNE Flashcards
(82 cards)
1
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• Born on May 10, 1910 in Montreal, Canada to a writer and a physician
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ERIC BERNE
2
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• Died on July 15, 1970 in Carmel-by-the Sea California, United States
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ERIC BERNE
3
Q
• He was 60 years old when he suffered a fatal heart attack
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ERIC BERNE
4
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• He was 60 years old when he suffered a fatal heart attack
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ERIC BERNE
5
Q
the study of human behavior that is very complex and complicated concept
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TRANSACTIONAL ANALYSIS
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• It is affected by the psychological factors such as perception, learning, personality and motivation
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TRANSACTIONAL ANALYSIS
7
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• Individual behavior affects and affected by the behavior of others
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TRANSACTIONAL ANALYSIS
8
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• One of the major problems in the study of organizational behavior is to analyze and improve the interpersonal relationships
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TRANSACTIONAL ANALYSIS
9
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• Transactional analysis is one basic approach to study interpersonal relations in an organizational system
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TRANSACTIONAL ANALYSIS
10
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• This analysis deal with understanding, predicting and controlling interpersonal relationships
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TRANSACTIONAL ANALYSIS
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Analysis of self-awareness Analysis of ego states Analysis of transactions Analysis of life positions Script analysis Game analysis Stroking
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PRIMARY CONSIDERATIONS OF TRANSACTIONAL ANALYSIS
12
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- The interpersonal relationships are composed of interself
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Analysis of self-awareness
13
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- Self is the core of personality pattern which provides integration
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Analysis of self-awareness
14
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- Self is the core of personality pattern which provides integration
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Analysis of self-awareness
15
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- Joseph Luft and Harrington have developed a diagram to look at one’s personality including behaviors and attitudes that can be known and unknown to self and known and unknown to others
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Analysis of self-awareness
16
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known to others and also self
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- Open
17
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unknown to self but known to others
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- Blind
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known to self but unknown to others
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- Hidden
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unknown to self and unknown to others
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- Unknown
20
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plays an important role in human behavior
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Analysis of ego states
21
Q
People interact with each other in terms of psychological positions or behavioral patterns known as ego states
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Analysis of ego states
22
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are person’s way of thinking, feeling and behaving at any time
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Analysis of ego states
23
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A person of any age have these ego states in varying degree
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Analysis of ego states
24
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A person of any age have these ego states in varying degree
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Analysis of ego states
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1. Child
2. Adult
3. Parents
3 important ego state
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characterized by vert immature behavior. The important feature of child ego state are creativity, anxiety, depression, dependence, fear, joy emotional sentiment etc
1. Child
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authentic, direct, reality based, fact seeking and problem solving. They assume that human beings as equal, worthy, and responsible
2. Adult
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goes through one’s own experiences and continuously updating attitudes left over from childhood
process of adult ego state formation
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people with ____gather relevant information, carefully analyses it, generate alternatives and make logical choices
adult ego state
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means that the values, attitudes and behavior of parents is an integral part of the personality of an individual. These people tend to talk to people and treat others like children
3. Parents
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- Judgemental
- Rule maker
- Moralizing
- Over protective
- Indispensable
characteristics of a person with parent ego state are
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- Berne believed that people have the rationality and freedom to make decisions and solve their own problem
Personality Operation
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- The well-adjusted person allows the situation to determine which ego state is in control attempting to strike a balance between all three
Personality Operation
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the study and diagramming of the exchanges between two persons
Analysis of transactions
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a basic unit of social interaction
transactions
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- Thus where a verbal or non-verbal stimulus from one person is being responded by another person a transaction occurs
Analysis of transactions
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can help us to determine which ego state is most heavily influencing our behavior and the behavior of the other people with whom we interact
Transactional analysis
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1. Complementary Transactions
2. Crossed Transactions
3. Ulterior Transactions
- Depending on the ego states of the persons involved in transaction, there are three types of transactions:
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o Adult-Adult transactions
Complementary Transactions
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one which the sender sends message a behavior on the basis of his ego state, but this message is reacted to by an unexpected ego state on the part of the receiver
2. Crossed Transactions
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Crossed communication should be avoided as far as possible. Whenever such transactions occur, communication tends to blocked and a satisfactory transaction is not accomplished
2. Crossed Transactions
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two ego states within the same person but one disguises the other one
3. Ulterior Transactions
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In the process of growing up people make basic assumptions about their own self worth as well as bout the worth of significant people in their environment
Analysis of life positions
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The combination of assumptions about self and other person called as
life position
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o I am OK, you are OK
o I am OK, you are not OK
o I am not OK, you are OK
o I am not OK, you are not OK
classifications of the four possible life positions or psychological positions
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appears to be an ideal life position. People with this type of life position have confidence in themselves as well as trust and confidence in others
I am OK, you are OK
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this is a distrustful psychological positions. This is the attitude of those people, who think that whatever they do is correct
I am OK, you are not OK
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this is a common position for those people who feel power less when they compare themselves to others
I am not OK, you are OK
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people in this position tend to feel bad about themselves and see the whole world as miserable. They do not trust others and have no confidence in themselves
I am not OK, you are not OK
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In a layman’s view, a script is the text of play, motion picture, or a radio or TV programme
Script analysis
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In transactional analysis a person’s life is compared to a play and the script is the text of the play
Script analysis
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According to Eric Berne “A script is an ongoing programme developed in early childhood under parental influence which direct the individual’s behavior in the most important aspects of his life
Script analysis
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A script is a complete plan of living, offering prescriptions, permissions and structure which makes one winner or loser in life
Script analysis
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A life script is that life plan the individual’s “child” selected early in their developmental years base mostly on the overt or covert messages or injunctions received from the “child” in your parents
Script analysis
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When people fail to get enough strokes at work they try a variety of things
Game analysis
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One of the most important thing is that they play psychological games
Game analysis
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1. The transaction tend to be repeated
A psychological game is a set of transaction with three characteristics
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1. The transaction tend to be repeated
Types of Games
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2. They make sense on superficial or social level
A psychological game is a set of transaction with three characteristics
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3. One or more transactions is ulterior
A psychological game is a set of transaction with three characteristics
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2. A second degree game is one which more intimate end up with bad feelings
Types of Games
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3. A third degree is one which usually involve physical injury
Types of Games
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o Improved interpersonal communication
Benefits & Utility of Transactional Analysis
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o Source of positive energy
Benefits & Utility of Transactional Analysis
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o Understanding ego state
Benefits & Utility of Transactional Analysis
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o Motivation
Benefits & Utility of Transactional Analysis
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o Organizational Development
Benefits & Utility of Transactional Analysis
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Stroking is an important aspects of the transactional analysis
Stroking
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The term stroke refers to “giving some kind of recognition to others”
Stroking
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People need strokes for their sense of survival and well being on the job. Lack of stroking can have negative consequences both on physiological and psychological well-being of a person
Stroking
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1. Positive Strokes
2. Negative Strokes
3. Mixed Strokes
Three types of Strokes
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the stroke one feel good, is a positive stroke. Recognition approval are some of the examples
1. Positive Strokes
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a stroke one feel bad or not good is a negative stroke. It hurt physically or psychologically
2. Negative Strokes
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a stroke may be of mixed type also. Example: the boss comment to a worker, “You did an excellent job inspire your limited experience”
3. Mixed Strokes
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o Adult-Parent transactions
Complementary Transactions
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o Adult-Child transactions
Complementary Transactions
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o Parent-Parent transactions
Complementary Transactions
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o Parent-Adult transactions
Complementary Transactions
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o Parent-Child transactions
Complementary Transactions
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o Child-Parent transactions
Complementary Transactions
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o Child-Adult transactions
Complementary Transactions
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o Child-Adult transactions
Complementary Transactions
