Essential Skills Quiz 2

Question 1

What is a good way to manage your inbox?

Answer 1

Diligently delete emails if you know you won’t need to refer to them again

Question 2

What are some advantages of ebooks

Answer 2

They are searchable
Cannot be lost or damaged
Some have extra features ie. Font style

Question 3

Social media examples vs professional networking examples

Answer 3

X (social media)
Facebook (social media)
Tik Tok (social media)
LinkedIn (professional marketing)

Question 4

Good manners/rules on the Internet is called

Answer 4

Netiquette

Question 5

What does creating a mindmap/concept map help you do?

Answer 5

Organize your thoughts and ideas

Question 6

Steps to writing an essay

Answer 6

1. Select topic
2. Create a mind map
3. Develop a thesis
4. Develop arguments
5. Final step is writing the essay

Question 7

What is the very last step of writing an essay?

Answer 7

Writing a draft and then the essay

Question 8

What is the last sentence of the first paragraph called?

Answer 8

Thesis

Question 9

What is the first sentence in the last paragraph of an essay?

Answer 9

Thesis

Question 10

The next 3 paragraphs provide supporting information, research findings, opinions. What are these called?

Answer 10

Arguments

Question 11

Once you have done many presentations, you don’t have presentation anxiety anymore

Answer 11

False

Question 12

You should repeat your main message when presenting

Answer 12

True

Question 13

When you are planning a presentation, a key question to ask yourself is?

Answer 13

What does my audience already know?

Question 14

10-20-30 rule

Answer 14

10 slides
20 minutes
Size 30 font

Question 15

How many bullets should be on each slide?

Answer 15

3

Question 16

Before you make a decision, you need to consider..

Answer 16

The end decision you have in mind

Question 17

When I know the answer but don’t know how to get there what can I do?

Answer 17

Work back

Question 18

Stages of team development

Answer 18

Forming
- the first meeting of the team
Storming
- brainstorming as a group
Norming
- no more internal competition and you all now understand how share and listen to each others ideas
Performing
- a high level of cohesion and trust between team members
Adjourning
- team completes the project and debrief on what went well and what could be improved for future projects

Question 20

What is brainstorming?

Answer 20

A process that follows specific rules and is free of judgment

Question 21

How do you know someone is listening?

Answer 21

Eye contact
Paraphrasing
Taking notes
Body language

Question 22

What does CMHA stand for?

Answer 22

Canadian Mental Health Organization

Question 23

What is good mental health related to?

Answer 23

Your degree of self-actualization and work-life balance

Question 24

What is social support?

Answer 24

Someone you can call and rely on when you are stressed to work things through and calm you down

Question 25

When juggling responsibilities, what should be done first?

Answer 25

Identify your priorities and responsibility

Question 26

Physical symptoms of stress

Answer 26

Increased heart rate Increased blood pressure Increased production of cortisol (stress hormone) Depleted immune system Susceptible to diseases

Question 27

Who developed the concept of emotional intelligence

Answer 27

Daniel goleman - author and psychologist

Question 28

What is emotional intelligence?

Answer 28

Being able to motivate yourself and persist in the face of frustration. Controlling impulses and gratification. To regulate ones moods and keep distress from swamping the ability to think. Tto empathize to hope