ETHICS

Question 1

socially transmitted information. cultures, ethics, and norms

Answer 1

INFORMAL INSTITUTIONS

Question 2

self-centered mentality. perceive their own culture as “natural, rational, and morally right”

Answer 2

ETHNOCENTRISM

Question 3

distinguishes the members of one group

Answer 3

CULTURE

Question 4

Layers of Culture

Answer 4

Regional
Ethnic
Religious

Question 5

Language

Answer 5

CESH 20865%
Chinese 20
English 8
Spanish 6
Hindi 5

Question 6

Religion

Answer 6

CIHB
Christianity
Islam
Hinduism
Buddhism

Question 7

3 Ways to Understand Cultural Differences

Answer 7

1. Context Approach
2. Cluster Approach
3. Dimension Approach

Question 8

failure to understand the differences in interaction styles

Answer 8

Context Approach (high and low context)

Question 9

“no means no”

Answer 9

low context

Question 10

unspoken conditions or assumptions

Answer 10

high context

Question 11

more comfortable to do business with other countries with the same cluster/civilization

Answer 11

Cluster Approach

Question 12

power is distributed unequally

Answer 12

Power Distance

Question 13

identity is his or her own

Answer 13

Individualism Vs. Collectivism:

Question 14

identity of his or her collective group

Answer 14

Collectivism

Question 15

strong form, men tend to have more assertiveness and women are in caring professions

Answer 15

Masculinity

Question 16

weak form

Answer 16

Femininity

Question 17

members in a culture accept or avoid ambiguous situations and uncertainty.

Answer 17

Uncertainty Avoidance

Question 18

perseverance and savings for future betterment.

Answer 18

Long-term orientation

Question 19

principles, standards, and norms. Formal laws and regulations.

Answer 19

ETHICS

Question 20

set of guidelines for making ethical decisions

Answer 20

Code of Conduct

Question 21

3 VIEWS OF ETHICAL BEHAVIOR

Answer 21

1. Negative View
2. Positive View
3. Instrumental View

Question 22

social pressure

Answer 22

Negative View

Question 23

self-motivated

Answer 23

Positive View

Question 24

good ethics will help make money

Answer 24

Instrumental View

Question 25

5 Dimension Approaches

Answer 25

1. Power Distance 2. Individualism Vs. Collectivsm 3. Masculinity Vs. Femininity 4. Uncertainty Avoidance 5. Long-term Orientation

Question 26

ethical standards are relative “ when in rhome, do what romans do”

Answer 26

ETHICAL RELATIVISM

Question 27

there’s only one set of ethics

Answer 27

ETHICAL IMPERIALISM

Question 28

prevailing practices

Answer 28

NORMS

Question 29

FOUR BROAD STRATEGIC PRACTICES

Answer 29

1. Reactive Strategy 2. Defensive Strategy 3. Accomodative Strategy 4. Proactive Strategy

Question 30

denial and belated action to correct problems.

Answer 30

Reactive Strategy

Question 31

regulatory compliance (sweatshops: low wages for long hours)

Answer 31

Defensive Strategy

Question 32

accepting responsibility

Answer 32

Accomodative Strategy

Question 33

do more than is required.

Answer 33

Proactive Strategy

Question 34

3 Proactive Strategy kinds

Answer 34

1. Awareness 2. Knowledge 3. Skills

Question 35

recognition of pros and cons

Answer 35

Awareness

Question 36

ability to identify symbols, rituals, and taboos in other cultures

Answer 36

Knowledge

Question 37

good practices based on awareness and knowledge

Answer 37

Skills