Ethics Flashcards
(49 cards)
What are the 5 ethical standards of RICS?
- Integrity
- Trust
- Responsibility
- Respect
- High standard of service
How have you provided a high standard of service?
Be clear on the services I am providing, act within scope.
Example: regular client reporting, tailoring approach to client and ensuring consultants are paid on time
How do I act with integrity
Be trustworthy - respect confidential information - don’t accept gifts
Example: declining gifts from contractors / consultants. Working under an NDA. Fair and transparent procurement
How do you act with trust
Be trustworthy - act in a way that promotes myself and my company and the profession.
Example: reposting and dealing with local neighbours complaints / public consultation.
Take responsibility how ?
Be responsible for my actions and responding to complaints in an appropriate manner.
Example: recommending additional fees if works have been done - rectifying mistakes.
Treat others with respect how?
Be courteous and polite to all
Example: ensuring all consultants have the opportunity to voice opinions during meetings and set realistic deadlines.
5 principals of RICS regulation?
1.proportionality
2.Accountability
3.Consistency
4.Targeting
5.Transparency
What are the roles of the RICS
- accredits professionals
- helps set and maintain and regulate standards
-provides advice to government and policy makers
- ethics - gives clients security their interests are being properly taken care of.
How does the RICS maintain professional standards?
5 ethical standards
5 rules of conduct
What are the 5 rules of conduct?
Act with integrity
Maintain professional competence
Provide diligent service
Promote diversity and inclusion
Act in the public interest - take responsibility for actions
Why does the RICS have rules of conduct
Set the standards for professional conduct (behaviour) and practice (technical) - this is expected of members and firms registered under the RICS
What happen if a member contravenes the rules
Penalties - caution, fine, conditions, removal of registration, expulsion
What are professional statement docs?
Mandatory requirements for the RICS members and firms - sets out behavioural competence and technical expectations.
Examples:
- Client money handling 2019
- conflict of interest 2017
- countering bribery, money laundering and terrorist financing 2019
- complaints handling 2016
What is a guidance note ?
Documents that provide recommendations or outline good practices as followed by competent and conscientious practitioners
Management of risk 2016 - sets out risk identification and quantification techniques
Design and specification 2013
- understanding project brief
- managing design information
- identifying methods for change control
What is the difference between a progressional statement and a guidance note ?
Professional statement - mandatory for all RICS members and firms
Guidance note - recommendations for good practice
Biggest issue facing RICS?
- diversity, gender and race.
- access to industry - foot in the door industry
- cloud still hanging over industry from levitt review in 2021
What is the H&S act 1974
- primary piece of legislation that governs H&S in the workplace in UK
- places a duty upon the employers to ensure reasonable safety of employees and places a duty on employees to ensure H&S of others that might be effected by their work
How does H&s act impact role of Project Manager
Duty of PM to ensure everyone is aware of their duties.
CDM 2015
- promotes good management and common sense
- places responsibility on those best placed to deal with H&S - PC and PD
- employer must appoint duty holders, ensure time and resource is sufficient, issue f10. Ensure welfare is provided.
During design- work to building regulations - minimum standards to protect H&S in the design and construction and use of building.
During contruction
- cpp
-rams
- site inductions
- tool box talks
Companies gift policy
- approval from director If we require to entertain business contacts with over 100 pounds
Approval required if being entertained over £50 and MD if over £1000
Christmas charity raffle for gifts given to company.
If in doubt do not accept.
RICS gift policy
Professional statement RICS - associated counter bribery, corruption, money laundering and terrorist financing
RICS regulated firms must have a written policy on anti bribery and corruption and encourage transparency.
RICS members must declare gifts to their employees.
Consider:
- anti bribery act 2010
- m3 policies on gifts
- proportionality
- tax implications
What is the structure of the RICS
RICS have a seat on privy council.
The governing council sits over the RICS governance structure and the RICS board and standards and regulation board.
RICS board manages membership services committee, audit and risk assurance, knowledge and practice and nominations and remuneration committee.
Standards and regulations board sits over standards committee, qualifications and assessments committee and dispute resolution appointment board.
What is the structure of the RICS
RICS have a seat on privy council.
The governing council sits over the RICS governance structure and the RICS board and standards and regulation board.
RICS board manages membership services committee, audit and risk assurance, knowledge and practice and nominations and remuneration committee.
Standards and regulations board sits over standards committee, qualifications and assessments committee and dispute resolution appointment board.
What is RICS motto
Modus est rebus - there is measure in all things
What is the royal charter
Means RICS have a seat on privy council and advise crown (his majesty’s government)
Royal charter requires members to promote the profession for the public benefit
Self regulation
Gold standards of excellence
Think about public benefit