Everything Flashcards
1
Q
What is the NCDOT’s mission statement?
A
Connecting people, products, and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of NC.
2
Q
Approximately how many miles of roadway does NCDOT manage?
A
80,000
3
Q
What are some examples of other transportation that is handled by NCDOT?
A
planes, railroads, boats, & passenger vehicles
4
Q
Raleigh, NC is in which of the three geographic regions?
A
Piedmont
5
Q
The mountain region has steeper inclines than the Piedmont region, true or false?
A
True
6
Q
Name the four states that border NC:
A
- Virginia
- Tennessee
- Georgia
- South Carolina
7
Q
How many counties are there in NC?
A
100
8
Q
How many divisions are there in NC?
A
14
9
Q
Division 4 is in which geographic region of NC?
A
Coastal (1-95; prone to flooding)
10
Q
What does IMAP stand for?
A
Incident Management Assistance Patrol
11
Q
List a few services that IMAP can provide to motorists:
A
- Changing tire
- Fuel
- Deploying Temporary Traffic Control (TTC)
- Removing or supporting of removal of vehicles/debris from roadway
- Providing water for overheated vehicles
12
Q
Which geographic region is more susceptible to both tropical storms/hurricanes as well as winter weather?
A
Piedmont
13
Q
What does TMS stand for?
A
Traffic Management Specialist
14
Q
Which position is responsible for dispatching IMAP?
A
Dispatchers
15
Q
Where is the SOP located?
A
On the Z: drive
16
Q
What are the three shifts that can be worked at the STOC?
A
1st: 6am - 2pm
2nd: 2pm - 10pm
3rd: 10pm - 6am
17
Q
What are the main goals of the STOC and IMAP?
A
- To protect the safety of motorists and first responders and
- to keep traffic flowing
18
Q
True or False: SOP’s cover every type of incident?
A
False
19
Q
What type of websites are you allowed to use?
A
The news
20
Q
How many weeks in advance should you put your PTO request in?
A
2 weeks minimum OR before the schedule is posted
21
Q
When an emergency occurs, and you need to call out unexpectedly, is it acceptable to text your supervisor and say you will not make it?
A
No. You have to call the supervisor desk.
22
Q
Breaks and lunches should not be taken:
A
- During peak hours
2. While there’s a major incident going on
23
Q
What is the phone number for the STOC?
A
877-627-7862
24
Q
List two characteristics of a successful STOC operator:
A
- Collaborative
2. Decisive
25
What does the abbreviation ITS stand for?
Intelligent Transportation Systems
26
With this ITS device, you can alert motorists of any road hazards ahead:
DMS
27
Fixed signs whose displays cans be programmed remotely to provide different messages that can be changed as needed.
DMS
28
Number called by motorists when they are ALREADY stuck in traffic:
NC 511
29
Provides real-time video of congestion and incident activity:
CCTV
30
Helps keep track of active incidents and current travel info efforts:
TIMS
31
Uses a map to display real-time speed and congestion info on roadways:
HERE
32
Provides basic info about incidents reported to law enforcement agencies:
SHP/Local CAD feeds
33
When activating DMS, what is the rule to activation?
Activate any signs nearby, and the 20/10 rule (20 miles on the affected route, and 10 miles on the cross street)
34
The red stars on the ITS map represent what?
South + West
35
What is the name of the smaller boards that operators activate during special occurrences?
CMS
36
True or false: TIMS only go out to the NCDOT.
False. They go out to the general public.
37
When not actively working on an incident, an operator should be:
detecting incidents
38
What are the three ways to confirm an incident?
1. Reported by SHP with officer on scene
2. Visual on CCTV
3. Reported by DOT personnel or IMAP
39
If a visual of an incident is obtained on CCTV and you can see the entire scene, the incident is considered:
confirmed
40
Define confirmed:
When no further investigation is required before a full response can be initiated.
41
Define verified:
When you don't know all the details; incident type is presumed but not 100% certain.
42
It is our job to make sure those partners (maintenance) have the best information available, so they know:
1. Where and when the incident is, and
| 2. What to bring
43
Congestion on the map means that the incident is:
Verified
44
If a DOT employee calls in an incident, that means that the incident is:
Confirmed
45
When is it appropriate to contact SHP about an incident?
30 mins if there's an incident in the CAD feed but there's no unit on scene
46
How long after a unit arrives on scene should you wait to reach out to SHP?
15 mins
47
What does ICM stand for?
Integrated Corridor Management
48
How does ICM make our response faster?
1. "Trailblazers": dynamic or static signs along detours/alt routes to guide traffic that has been diverted
2. Sign scenarios: automated plans that allow multiple DMS/CMS to be activated at once with pre-programmed messages
3. Adjustable traffic signal timing: operators can adjust signal timing on detours/alt routes without congestion developing
4. Contract towing: tow companies assigned to the ICM area are paid extra money to remove vehicles quickly and reopen lanes sooner
49
What system is used to activate Sign Scenarios?
Vanguard
50
What system is used to implement Signal Timing Action Sets?
Centracs
51
When would operators contact municipal signal personnel?
When the ICM database tells you to
52
When should operators query (and requery) the ICM database?
Initially when there's an incident, and every 30 mins thereafter
53
When should the ICM Projects box be selected for a TIMS incident?
If the ICM database tells you to initiate an ICM response
54
True or false: All ICM incidents require Mini-Updates.
False
55
Why do contract tow companies clear incidents faster than normal, rotation wreckers?
Cause they get paid a lot
56
What resource do operators use to determine where contract towing occurs and which tow company to call?
Tow Zone Maps
57
What are the critical tow times that must always be logged?
1. Time the tow co. was notified by STOC/TMS
2. Time the tow co. arrived on scene
3. Time NTP (notice to proceed) given
4. Time lanes reopened
5. Time tow co. departed
58
Where do operators log critical tow times?
In the TMS log that matches the contract tow area
59
Kevin Lacy
Statewide VIP - State Traffic Engineer
| Head of NCDOT Statewide Operations ("15th" Division)
60
Meredith McDiarmid
Statewide VIP - State Transportation Systems Management & Operations Engineer
61
Jennifer Portanova
Statewide VIP - State Traffic Systems Operations Engineer
| Our primary client; lead decision-maker for our contract
62
Dom Ciaramitaro
Statewide VIP
State Traffic Operations Engineer
2nd in command for our contract
63
Kelly Wells
Statewide VIP
| Traveler Information Engineer
64
Steve Wardle
Statewide VIP - ITS Operations Engineer
65
Debbie Leonard
Regional VIP
| D4 Safety Consultant/D4 Incident Management
66
Cliff Braam
Regional VIP - Regional ITS Engineer/D5 ITS and IMAP
67
James Flowers
Deputy Division Traffic Engineer
| D6 ITS and I-95 IMAP
68
Mike Venable
Regional VIP - Triad Region (D7 & 9)
| Incident Management Engineer/Triad IMAP
69
Dominique Hollis
Regional VIP - Triad Region (D7 & 9)
| TMC Operations Engineer/Triad TMC
70
Jeff D'Arruda
Regional VIP - Metrolina Region (D10 & 12)
Regional ITS Engineer
Metro ITS and TMC
71
Derek Burris
Regional VIP - Metrolina Region (D10 & 12)
| Incident Management Engineer/Metro IMAP
72
Chad Franklin
Regional VIP - Mountain Region (D13 & 14)
| Regional ITS Engineer/Mountain ITS and TMC
73
Marion Ferguson
Regional VIP - Mountain Region (D13 & 14)
| Incident Management Engineer/Incident Management & D14 IMAP
74
Anna Henderson
Regional VIP - Mountain Region (D13 & 14)
| Division Traffic Engineer/D13
75
Dennis Jernigan
NCTA - all NCTA
76
Rachel Ruiz
all NCTA
77
Alan Shapiro
NCTA - Triangle Expressway - Raleigh
78
Chelsea Davis
NCTA - Triangle Expressway - Raleigh
79
Wayne Reed
NCTA - Monroe Expressway - Charlotte
80
Zach Chambers
NCTA - Triangle Expressway - Charlotte
81
How should operators deactivate ICM if 4+ miles of congestion remain after all lanes reopen?
1. Leave signal timing action set as is
| 2. Change sign scenario to "open" version (I40E289/298-301 Open)
82
10-1
Signal Weak
83
10-2
Signal good
84
10-4
Affirmative (OK)
85
10-7
Out of service
86
10-8
In service
87
10-9
Say again (repeat)
88
10-10
Negative
89
10-12
Stand by (stop)
90
10-14
Message/information
91
10-17
en route
92
10-18
urgent
93
10-20
location
94
10-21
Call ___ by phone
95
10-22
disregard
96
10-23
arrived on scene
97
10-24
assignment complete
98
10-28
ownership information (vehicle)
99
10-41
beginning tour of duty
100
10-42
ending tour of duty
101
10-50
collision PD, PI, F
102
10-51
Wrecker needed
103
10-52
ambulance needed
104
10-53
road blocked
105
10-63
Debris
| investigate __ at __blank
106
10-78
report of abandoned vehicle
107
10-79
report of vehicle fire
108
10-82
report of disabled motorist
109
Signal 4
report of vehicle stored/recovered
110
Signal 18
accident/incident involving hazardous material
111
TSOU
Traffic Systems Operations Unit
112
STOC
Statewide Transportation Operations Center
113
MRTMC
Metrolina Regional Traffic Management Center
114
CAD
Computer Aided Dispatch
115
PTZ
Pan Tilt Zoom
116
CMS
Changeable Message Sign
117
Detour for I-40 East, closed at Exit 287:
- Take exit for I-540 East
- From I-540, take Exit 4A for US-70 East (Glenwood Ave.) and then take the ramp to I-440 West.
- From I-440, motorists may use Wade Ave. to re-access I-40 near Exit 289, or they may continue on I-440 to re-access I-40 near Exit 293.
