Exam 1 Flashcards

(30 cards)

1
Q

What are the three interpersonal need?

A

Inclusion, Control and Affection

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2
Q

Inclusion

A

a sense of belonging

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3
Q

Control

A

power, influence and predictability of ones self and other

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4
Q

Affection

A

giving and receiving love

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5
Q

What are Maslow’s hierarchy of needs?

A
  1. physical needs for survival
  2. Safety and protection needs
  3. Belonging needs
  4. Self-esteem
  5. Self-actualization
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6
Q

What is essential for meeting higher needs?

A

Communication

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7
Q

What is the persuasive nature of interpersonal communication highlights just how central it is to our lives. We have a deep seated need to communicate with others and develop close relationships

A

Interpersonal imperative

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8
Q

Humans function best when they can communicate competently to meet their various ______.

A

Needs

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9
Q

Communication varies from _____ to ______

A

impersonal to interpersonal

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10
Q

impersonal =

A

I-it

relationship with another person

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11
Q

interpersonal communication =

A

I-thou

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12
Q

example of I-it

A

walking past a homeless person w/o making eye contact

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13
Q

I-thou occurs

A

when we fully trust someone

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14
Q

the majority of communication is what?

A

I-you

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15
Q

examples of I-you relationships?

A

casual friendships and relationships with colleagues at work or classmates at school

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16
Q

ongoing and influenced by individual and relational histories

A

personal knowledge

17
Q

learning about others thoughts, feelings, needs, and preferences

A

meaning creating

18
Q

understanding each others verbal and nonverbal communication

19
Q

I -thou relationships require investments of emotion, time, and resources

20
Q

embedded with situational, relational and cultural contexts and influenced by noise

21
Q

what are the four types of noise

A
  1. physiological
  2. physical
  3. psychological
  4. semantic
22
Q

An example of content meaning is what?

A

when a mother says “clean your room right now”

23
Q

An example of relationship meaning is what?

A

Calling your mom just to talk and not because you need to tell her something

24
Q

example of linear model of communication

A

messages sent through tv, radio, newspaper etc.

Doesn’t account for feedback

25
The interactive model incorporates ______ or exchanges. Also includes _____ experiences and _______ views
feedback, life, world
26
example of interactive model of communication
the internet
27
The _____ model is favored because it emphasizes the dynamic, processual and meaning creating nature of interpersonal communication
transactional
28
interpersonal needs can be satisfied through _____ and ____ channels
face-to-face and mediated channels
29
interpersonal communication competence is the ability to communicate....
effectively, appropriately and ethically
30
To improve your interpersonal communication competence.... - develop a range of _____ - adapt communication _______ - engage in ____ perspective - monitor your ______ - commit to _____ communication
- skills - appropriately - dual - communication - ethical