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COMM 308 > Exam 1 > Flashcards

Exam 1 Flashcards

(103 cards)

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1
Q

Communication model definition

A

The process through which people use messages to generate meanings within and across context, cultures, channels, and media

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2
Q

The basic communication model image from left to right

A

Sender, message, receiver, feedback

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3
Q

Intrinsic codes

A

Biologically shared signaling systems in which we use symptoms to communicate

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4
Q

What are symptoms

A

Represent a cause-and-effect relationship between a sign and what the sign indicated

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5
Q

Iconic codes

A

Represent a signal system where semblances are used to communicate with others

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6
Q

What is a semblance

A

look like the real thing but aren’t

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7
Q

Arbitrary codes

A

Socially constructed and learned

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8
Q

Symbols example

A

Horns down, handshake, French cheek kisses

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9
Q

Complementing is when

A

Verbal and nonverbal work together

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10
Q

Substituting is when

A

Gesturing instead of speaking

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11
Q

Identification function of NVC

A

Through appearance and behavior we signal identity to others

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12
Q

Relationship function of NVC

A

We use non-verbal communication to form, maintain, and end relationships

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13
Q

Emotion function of NVC

A

Emotions are the stimulus response processes that motivates us to engage in behaviors

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14
Q

Delivery function of NVC

A

We deliver symbolic messages to exchange information

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15
Q

What are the four functions of nonverbal communication

A

Identification
relationship
emotion
delivery

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16
Q

Kinesics

A

Body movement

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17
Q

Intrinsic codes in kinesics

A

Our instinct to gesture with speech

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18
Q

Kinesics includes

A

Posture
gestures
facial expressions
eye behavior

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19
Q

Arbitrary codes in kinesics

A

The meaning of gestures is determined by the people who use them

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20
Q

Types of gestures

A 
Emblematic 
Deictic
Pantomimic
Iconic 
metaphoric
batonic
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21
Q

Emblematic gestures _____

A

Take the place of spoken words

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22
Q

Iconic gestures

A

Speaking and acting out

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23
Q

Batonic gestures _____

A

Emphasize and punctuate speech

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24
Q

What are the functions of gestures?

A

Replace spoken words
Regulate flow of conversation
Maintain attention
Emphasize

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25
Speech-independent gestures are also known as
Emblems or autonomous gestures
26
What are the characteristics of speech related gestures
``` Directly tied to speech Wouldn’t make sense without words Reference things Concrete ideas Abstract feelings ```
27
The frequency of gestures depends on
Emotional state of speaker Concern about comprehension Dominance
28
Coordination is when
Gestures, posture, and speech are linked
29
Meshing
Coordination with the other person but not exactly the same
30
What is proxemics
humans use space to communicate
31
Proxemics includes
Interpersonal distance Body orientation Positioning Territorial behavior
32
Types of territories
Primary Secondary Public
33
Primary territory
One owner
34
Secondary territory
Not owned by one person alone- living room
35
Public territory
Open to anyone for temporary ownership
36
Violation
Unwarranted use of another’s territory
37
Reactions to invasion are based on
How much u like someone Intent Context Mood/emotional state
38
Territorial defense strategies
Prevention, reaction
39
General adaptation syndrome
``` Physiological response Behavioral symptoms Taking flight Decreased concentration Negative feelings ```
40
Density
Number of people in a space
41
Crowding
Psychological feeling on how many people are around
42
Haptics
Touch behavior
43
Touch and human development
Touch is the first form of contact for babies, critical to psychological and physiological growth
44
Touch is the most _____ and _____ form of communication
Basic, primitive
45
Arbitrary codes for touch
Meaning changes with context and time
46
Social/polite touch
Both people in the interaction do the behavior
47
Friendship or warmth touch
Expressing liking or care for someone
48
Factors influencing touch
Area Purpose Gender
49
Top four areas of touch
Hands Shoulders Elbows Back
50
Touch as influence is ____
Persuasive
51
How many people in the US experience relational violence in their lifetime
1/3
52
Physical violence comes in several forms
Threat of force Minor violent acts Forceful actions causing serious or life threatening Harm
53
Iconic codes facial expression
Faking emotions
54
Types of smiles
Qualified Compliance Coordination Listener response
55
Qualified smile
Take the edge off unpleasant news
56
Compliance smile
Reaction to unpleasant news and accepting
57
Coordination smile
Everyday friendly smile
58
Listen response smile
Encourage speaker to continue
59
Types of expression of emotion in the face
Masking Intensification Neutralization Deintensification
60
Masking
Covering feelings with other emotions
61
Intensification
Increasing intensity of emotion
62
Styles of facial expression
Withholder, revealer, unwitting, blanked
63
Withholder style
Face inhibits expression
64
Revealer style
Face always shows expression
65
Unwitting expressor
Lets off emotions unintentionally
66
Blanked expression
Thinks they’re showing emotions but are blank
67
What type of smile is this: you are listening to an instructor and encouraging them to keep speaking
Listener response
68
What type of smile is this: boss tells you you are working on game day and you smile and except it
Compliance
69
What type of smile is this: your boss tells you critical evaluation‘s while smiling
Qualified
70
What type of smile is this: smile and agree to make plans with a friend
Coordination
71
Emotions inferred from the face
SADFISH ``` Surprise Anger Disgust Fear Interest Sadness Happiness ```
72
Examples of symptoms
Crying=distress | Yawning=boredom
73
Three important points regarding the role of nonverbal behavior in the communication model
We cannot, not communicate Nonverbal behaviors influence sender and receiver Nonverbal communication can change from person to person
74
Why is nonverbal communication important to study?
It is omnipresent, multi functional, universal, it affects understanding, primary, trusted
75
Conflicting
With words and actions don’t match up
76
Accenting/moderating
Emphasizing words when they are important
77
What are the functions of nonverbal communication
Identification Relationship Emotion Delivery
78
Emotion function
Emotions or the stimulus response processes that motivate us to engage in behaviors
79
Kinesics iconic codes
Using gestures instead of words, my head hurts
80
Deictic gestures
Pointing or referring to things
81
Pantomimic gestures
Acting things out
82
Metaphoric gestures
Visualize abstract concepts
83
What are the characteristics of speech independent gestures
Direct verbal translation Used intentionally Meaning changes across cultures
84
Speech related gestures are also known as
Illustrators
85
Self-synchrony
person’s speech and movement match
86
Matching
Speakers and listeners work together
87
Invasion
Attempt to take over and dominate another’s territory
88
Prevention
Objects used to designate territory
89
Distance zones
Intimate, personal, social, public
90
Factors that influence the use of space or distance
Gender, age, cultural and ethnic background, topic, setting and context, characteristics of relationship, personality
91
What do children learn to do first and second
Decode, encode
92
Touch intrinsic code
Biological need, infants need to be touched, helps with stress
93
Functional or professional touch
Businesslike, accomplishes a task
94
Love and intimacy touch
Expression of emotional connection or attraction
95
Meanings of interpersonal touch
Touch as positive affect, touch as negative affect, touch as discrete emotions, touch as play, touch as influence, touch as task related, touch as healing, touch as symbolism
96
Touch as discrete emotions
Touch is easier than words
97
Face intrinsic code
Basic expressions used across cultures
98
Face and arbitrary codes
Expressions vary across cultures
99
Types of smiles
Qualified, compliance, coordination, listener response
100
Neutralization
Making it appear that there is NO emotion
101
Deintensification
Downplaying emotions
102
Blanked expressor
Thinks they are expressing, but their face is blank
103
Teaching planting a plant while acting out how to do it is an example of?
Iconic gesture

COMM 308 (1 decks)

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