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phlebotomy > exam 1 > Flashcards

exam 1 Flashcards

chapters 1-3 (103 cards)

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1
Q

Early equipment used for bloodletting did not include what?

A

hemostat

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2
Q

A factor that contributes to the phlebotomist’s professional image is:

A

attitude

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3
Q

The initials for the title granted after successful completion of the ACA, AMT, ASCP, NCCT, and NHA phlebotomy examination are, in what order?

A

CPT, RPT, PBT, NCPT, CPT

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4
Q

The principles of right and wrong conduce as they apply to professional problems are called:

A

ethics

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5
Q

The law that established national standards for the electronic exchange of protected health information is:

A

HIPAA

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6
Q

What is sometimes used as an aid in microsurgery procedures?

A

Leeches

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7
Q

What is an example of proxemics?

A

Zone of comfort

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8
Q

What is the proper telephone technique?

A

Being mindful of the tone of your voice when answering the phone

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9
Q

An example of an institution that provides nonambulatory services is a:

A

hospital

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10
Q

State and federally funded insurance is called:

A

Medicaid

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11
Q

The document provided by the American Hospital Association (AHA) that explains patient rights is:

A

The Patient Care Partnership

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12
Q

The specialty that involves treating disorders of old age is called:

A

gerontology

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13
Q

The microbiology department in the laboratory performs:

A

Culture and sensitivity testing (C&S)

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14
Q

The abbreviation for the routine hematology test that includes hemoglobin, hematocrit, a red blood cell count, and a white blood cell count is:

A

CBC

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15
Q

What behavior shows active listening?

A

Mirroring facial expressions

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16
Q

What describes empathy?

A

trying to understand patients’ experiences from their perspective

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17
Q

the abbreviation for the coding system used by physicians for billing purposes is:

A

CPT

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18
Q

What is granted to an individual who has completed and passed a phlebotomy program?

A

certificate of completion

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19
Q

According to WHO guidelines, HCWs are prohibited from wearing:

A

artificial nails

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20
Q

The gender identity of a cisgender individual:

A

corresponds to their biological gender

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21
Q

In the 17th century, the name given to the bloodletting tool or lancet was:

A

fleam

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22
Q

After successful completion of the National Healthcare Association phlebotomy examination, the initials for the title granted are:

A

CPT

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23
Q

A factor that contributes to the overall professional impression made by the phlebotomist is:

A

compassion, self-confidence, dependability

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24
Q

Understanding the ________ of a diverse population is important in providing healthcare.

A

history, motivation, traditions

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25
The evidence that an individual has mastered fundamental competencies in a specific technical area is called:
certification
26
Which was developed by the American Medical Association to provide terminology and coding systems for physician billing.
CPT
27
What is the responsibility of a phlebotomist?
Dispatch samples
28
What is improper telephone technique?
Putting an irritated caller on hold
29
A healthcare facility that provides ambulatory services is a(n):
urgent care center
30
The name of a federal entitlement program is:
Medicare
31
The specialty that treats disorders of the brain is called:
neurology
32
The department in the hospital that treats lung deficiencies is:
Respriotry therapy
33
The histology department in the laboratory performs:
tissue processing
34
The abbreviation for a serology test that indicates past hepatitis C exposure, or current infection with hepatitis C is called:
HCV-ab
35
What laboratory professional is specified by CLIA as responsible for evaluating new procedures?
medical laboratory scientist
36
An important component in ensuring that the healthcare system is sustainable in the future is the;
consistent use of primary care physicians
37
Managed care systems' attempts to control costs include:
using case managers to monitor patients
38
The immunology/serology department in a clinical laboratory performs tests that:
detect antigens and antibodies
39
Healthcare providers who do not recognize diversity are:
risking a civil rights violation
40
What is the nation's oldest and largest healthcare standards-setting body in the nation?
The Joint Commission
41
The CLIA federal regulations are administered by"
CMS
42
What are set up to monitor all areas of care that tend to cause problems?
Quality indicators
43
Proper patient identification includes:
actively involving patients in their own identification
44
Which manual describes the necessary steps to follow in patient preparation for laboratory tests?
The test catalog
45
What can identify trends for risk management?
Incident reports
46
Informed consent means:
patient agrees to the procedure after being told of the consequences associated with it
47
A national organization that develops guidelines and sets standards for laboratory procedures is the:
CLSI
48
A physician is sued for negligence because of the actions of an inexperienced, contracted phlebotomist hired to cover summer vacations. This is an example of:
Vicarious liability
49
A young adult comes to an outpatient lab to have his blood drawn. The phlebotomist refuses to draw this patient's blood because the patient:
has not reached the age of majority in the state
50
The NPSGs are:
TJC's annual safety requirement goals
51
A delta check refers to:
comparing current test results with previous ones
52
Blood culture contamination is a quality indicator for the:
microbiology department
53
failure to exercise due care is:
negligence
54
The stature of limitations timing can begin:
on the day the negligent act took place
55
A process in which one party to a lawsuit is questioned under oath while a court reporter records every world is a:
deposition
56
CLIA categorizes certificates for laboratories according to:
the complexity of testing
57
An example of a QC measure in phlebotomy is:
checking the expiration dates of evacuated tubes
58
The legal term for a wrongful act is:
tort
59
What situation would violate a patient's right to confidentiality?
Discussing a patient's test results with the family
60
What organization establishes standards for the operation of hospitals and other healthcare facilities and services?
The Joint Commission
61
The agency that manages the federal healthcare programs of Medicare and Medicaid is the:
CMS
62
What is an early warning policy to help healthcare organizations identify unfavorable actions and take steps to prevent them?
Sentinel event
63
What are measurable, objective guides that are established to monitor certain areas of patient care?
Indicators
64
What manual describes the chemical, electrical, and radiation concerns for the laboratory?
Safety Manual
65
One of the generic steps in risk management is:
education of the employees
66
Informed consent means the:
patient received a book outlining all procedures and their consequences
67
What national organization develops guidelines and sets standards for laboratory procedures?
CLSI
68
A phlebotomist hired by a hospital as a temporary employee commits a negligent act for which the hospital is liable. This is an example of:
respondeat superior
69
A phlebotomist collects a sample from a 16-year-old patient without obtaining parental or guardian consent. The phlebotomist could be charged with what?
Assault and battery
70
National Patient Safety Goals (NPSGs) are:
The Joint Commission's specific safety requirements
71
A comparison of current test results with previous results for the same test on the same patient is called a:
delta check
72
What form states the concern and describes the corrective action when a problem occurs?
Internal report
73
A type of negligence committed by a professional:
malpractice
74
Failure to keep privileged medical information private is called:
breach of confidentiality
75
Risk factors to phlebotomy can be identified by:
looking at trends in internal reporting forms
76
One of TJC's safety goals for the clinical laboratory includes:
labeling all specimens before leaving the patient
77
EMR stands for
electronic medical record
78
A phlebotomist using an armband for patient ID must also:
have the patient state their full name and DOB
79
What are the initials for the type of plan established when data identify a problem?
CAPA
80
What situation involves an HAI?
A patient in the ICU has an incision that becomes infected
81
Reverse isolation may be used for a(n):
patient with neutropenia
82
The single most important means of preventing the spread of the infection is:
proper hand antisepsis
83
The most frequently occurring lab-acquired infection is:
Hepatitis B
84
To kill transient microorganisms when washing hands, use:
antiseptic soap
85
In the event of a body fluid splash to the eyes, the victim should immediately:
flush eyes with water for 10 minutes
86
What item is considered PPE?
Nonlatex gloves
87
What example of potential exposure to blood-borne pathogens involves a parenteral route of transmission?
rubbing the eyes while processing specimens
88
What would be an OSHA-approved choice for cleaning surfaces in the specimen collection and processing area?
1:10 bleach solution
89
What is a proper way to clean up a small blood spill that has dried on a countertop?
moisten it with a disinfectant, and carefully absorb it with a paper towel
90
Distance, time, and shielding are principles of:
radiation safety
91
Safe working conditions are mandated by:
the severity of a hazard faced
92
According to the CDC, you are 7-10 times more likely to get this HAI pathogen while you are only and during the month after receiving, antibiotics:
Clostridioides Difficile
93
When exiting an isolation room, which item of PPE must be removed outside the room?
respirator
94
Symptoms of shock include:
cold, pale, clammy skin
95
An adult CPR compression rate should be:
100-120 per minute
96
What is a blood-borne pathogen
Treponema Pallidum
97
Which class of fire extinguishers uses soda and acid or water to cool a fire?
Class A
98
Which type of infection transmission is possible if a patient with influenza sneezes and infectious particles from the sneeze land in a healthcare worker's nose?
Droplet
99
When the number of infected people within an area is significantly higher than normal:
epidemic
100
The chain of infections must be complete for:
the infection process to continue
101
The correct order for removing a complete set of PPE is:
gloves, gown, mask
102
Inanimate objects that can harbor infectious microbes:
fomites
103
In the NFPA 704 marking system, the color code for flammability hazard is:
red

phlebotomy (1 decks)

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