Exam 1 Flashcards

(37 cards)

0
Q

Strategy

A

An organizations overall direction to gain and sustain a competitive advantage to achiever mission and purpose

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1
Q

What is the big picture

A

Why do some organizations succeed and others fail?

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2
Q

Strategic leadership

A

Creating competitive advantage through amazement of an effective strategy making process

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3
Q

Strategy formulation

A

Selecting strategies based on analysis of an organizations external and internal environment

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4
Q

Strategic thinking

A

Plan, pattern, position, perspective, process

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5
Q

ROIC

A

Return on investment capital

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6
Q

Strategy is the link between what and what

A

The firm and it’s environment

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7
Q

Components of a mission statement

A

Mission, vision, values, major goals

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8
Q

Vision vs mission

A

Strategic vision concerns an organizations future, a mission conveys current business of the organization

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9
Q

Cognitive bias

A

Systematic errors in the human decision making process that arise from the way people process information

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10
Q

Prior hypothesis bias

A

Occurs wen decision makers already have a strong beliefs from something that has occurred before

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11
Q

Escalating commitment

A

Cognitive bias that occurs when decision makers commit even more after they hear that a project is failing

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12
Q

Reasoning by analogy

A

Use of simple analogies to make sense out of complex problems

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13
Q

Representativeness

A

Bias rooted in the tendency to generalize from a small sample or even a single vivid anecdote

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14
Q

Illusion of control

A

Cognitive bias rooted in the tendency to overestimate ones ability to control events

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15
Q

Availability error

A

Bias that arises from our predisposition to estimate the probability of an outcome based on how easy the outcome is to imagine

16
Q

Techniques to improve decision making

A

Decision making, dialect inquiry, and outside view

17
Q

Dialect inquiry

A

Generalization of a plan and a counter plan that reflect plausible but conflicting courses of action

18
Q

Outside view

A

Identification of past failed/successful strategic initiatives to determine if they will work for current project

19
Q

Process of identifying opportunities and threats

A

Scanning, monitoring, forecasting, assessing

20
Q

Economies of scale

A

Reductions in unit costs attributed to a larger output

21
Q

Absolute cost advantage

A

Used by leaders of an industry so new entrants cannot expect to match

22
Q

Switching costs

A

Cost consumers beat to switch from the products offered by established companies to products offered by a new entrant

23
Q

Risk of entry by potential competitors

A

Economies of scale, absolute cost advantage, brand loyalty, and switching costs

24
Unattractive industry conditions
Low entry barriers, suppliers and buyers have strong positions, strong threats from substitute products, intense rivalry among competitors
25
Mobility barriers
Factors that inhibit movement of a company between strategic groups
26
Building blocks of competitive advantage
Superior: quality, efficiency, innovation, and customer responsiveness
27
Ways to increase ROUC
Increase company's return on sales, increase sales revenue from invested capital
28
4 types of generic business strategies
Broad low cost, broad differentiation, focused low cost, focused differentiation
29
Broad low cost
Company establishes a cost structure that allows it to provide goods and services at lower unit costs than competitors, does not try to be industry innovator, positions product to appeal to average consumer
30
Broad differentiation
Creates a product that is distinct from competitors in a unique way, concentrates on innovation or quality
31
Focus business level strategy
Strives to serve the need of a target market segment
32
Differentiation
When a company positions itself to have low prices and deliver differentiated products
33
Primary activities
Related to the design, creation, and delivery if the product, it's marketing and it's support and after sales service
34
Support activities
Activities of the value chain that provide inputs that allow the primary activities to take place
35
4 functions of support activities
Materials management, human resources, information systems, company infrastructure
36
Competitive advantage building blocks
Efficiency, quality, innovation, customer responsiveness