Exam 1 Flashcards

(28 cards)

0
Q

Affirmative Action

A

An attempt by an organization to actively recruit and select talented employees from traditionally under tapped pools

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1
Q

Human resource functions

A

Tasks and duties human resource managers perform (ex. Determining, the organization’s human resource needs, recruiting, selecting, developing, counseling, and rewarding employees)

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2
Q

Affirmative action is NOT

A

A government mandate that forces organizations to hire unqualified employees

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3
Q

Disparate Treatment

A

Intentional discrimination; treatment of one class of employees differently from other employees

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4
Q

Adverse impact

A

Condition that occurs when the selection rate for minorities or women is less than 80 percent of the selection rate for the majority group in hiring, promotions, transfers, demotions, or any selection decision

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5
Q

Reasonable Accomodation

A

Accommodations for employees with disabilities as long as the accommodations do not impose an undue hardship on business operations

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6
Q

Bona fide occupational qualifications (BFOQ)

A

Permits employer to use religion, age, sex, or national origin as a factor in its employment practices when reasonably necessary to the normal operation of that particular business

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7
Q

KSAO’s

A

Knowledge, skills, abilities, other characteristics

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8
Q

Knowledge

A

Identifiable factual information necessary to perform a job

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9
Q

Skills

A

Specific proficiencies necessary for performing the tasks that make up a job

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10
Q

Abilities

A

General and enduring capabilities for doing the job

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11
Q

Other Characteristics

A

Any other pertinent characteristics not covered under knowledge, skills, and abilities

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12
Q

Job Design

A

Process of structuring work and designating the specific work activities of an individual or group of individuals to achieve certain organizational objectives; who, what, where, when, why, how

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13
Q

Job Analysis

A

Process of determining and reporting pertinent information relating to the nature of a specific job

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14
Q

Human Resource Planning

A

Process of determining the human resource needs of an organization and ensuring that the organization has the right number of qualified people in the right jobs at the right time

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15
Q

Human Resource Management

A

Activities designed to provide for and coordinate the human resources of an organization

16
Q

What are the functions of HRM?

A
  1. planning, recruitment, selection
  2. Development
  3. Compensation and benefits
  4. Safety and health
  5. Employee and labor relations
  6. Human resource research
17
Q

Planning, recruitment and selection

A

Job analysis, forecasting human resources, recruiting, selecting and hiring

18
Q

Human Resource Development

A

Training employees, designing and implementing development programs, designing systems to appraise independent performance, assisting employees with career plans

19
Q

Compensation and benefits

A

Designing and implementing compensation and benefit systems, ensuring compensation and benefits are fair and consistent

20
Q

Employee and labor relations

A

Serving as intermediary between organization and its unions, designing discipline and grievance handling systems

21
Q

Human Resource Research

A

Providing human resource information base, describing employee communication systems

22
Q

Recruitment

A

Process of seeking and attracting a pool of people from which qualified candidates for job vacancies can be chosen

23
Q

Advantages of internal recruiting

A
  1. have idea of strengths & weaknesses
  2. Performance evaluations available
  3. Reduced chance of making wrong decision
  4. Emp. Knows about organization
  5. Positive effect on emp. motivation
  6. Organization has investment
24
Disadvantages of internal recruiting
Infighting- negative effect on morale Inbreeding of ideas
25
Selection
Process of choosing from those available the individuals who are most likely to perform successfully in a job
26
What is the purpose of Human Resource Management?
To provide support to operating managers of all human resource matters; specific services, advice, coordination
27
What is the purpose of EEO laws?
To prohibit discrimination attempt by an organizations