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1

SCOR STANDS FOR?

SUPPLY CHAIN OPERATIONS REFERENCE

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MY ORGANIZATION DEFINITION

FOCAL FIRM

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DIRECT SUPPLIER TO FOCAL FIRM DEFINITION

1ST TIER SUPPLIER

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DIRECT SUPPLIER TO 1ST TIER SUPPLIER

2ND TIER SUPPLIER

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DIRECT CUSTOMER TO FOCAL FIRM

1ST TIER CUSTOMER

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DIRECT CUSTOMER OF 1ST TIER CUSTOMER

2ND TIER CUSTOMER

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2 ELEMENTS

STRUCTURAL INFRASTRUCTURAL

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INFRASTRUCTURAL ELEMENT DEFINITION

CULTURE & OPERATIONAL PRACTICES

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4 PART FLOW OF STRATEGY DEVELOPMENT

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OPS & SUPPLY CHAIN STRATEGY DEFINITION

SUPPORTS BUSINESS STRATEGY BY DECIDING ACQUISITIONS & DEVELOPMENT

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3 OBJECTIVES OF OPS & SUPPLY CHAIN STRATEGIES

1. CHOOSE CORRECT ELEMENTS BASED ON CUSTOMERS & TRADE-OFFS

2. ENSURE ELEMENTS ALIGNED WITH BUSINESS STRATEGY

3. DEVELOP CORE COMPENTENCIES

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3 STRUCTURAL DECISIONS & TRADEOFFS

1. CAPACITY

2. FACILITIES

3. TECHNOLOGY

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5 INFRASTRUCTURAL DECISIONS & TRADEOFFS

1. ORGANIZATION

2. SOURCING/PURCHASING

3. PLANNING & CONTROL

4. BUSINESS PROCESSES & QUALITY MANAGEMENT

5. PRODUCT & SERVICE DEVELOPMENT

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4 PERFORMANCE DIMENSIONS

1. QUALITY

2. FLEXIBILITY

3. TIME

4. COST

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3 QUALITY  MEASUREMENTS

1. PERFROMANCE QUALITY

2. CONFORMANCE QUALITY

3. RELIABILITY QUALITY

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3 FLEXIBILITY MEASUREMENTS

1. MIX FLEXIBILITY

2. CHANGEOVER FLEXIBILITY

3. VOLUME FLEXIBILITY

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2 TIME MEASUREMENTS

1. DELIVERY SPEED

2. DEVILIVERY RELIABILITY

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5 COST MEASUREMENTS

1. LABOR COSTS

2. MATERIAL COSTS

3. ENGINEERING COSTS

4. QUALITY RELATED COSTS

5. OVERHEAD ALLOCATION

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STRADDLING DEFINITION

COMPETITION WITHIN ALL PERFORMANCE DIMENSIONS

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PERFORMANCE DIMENSIONS PRIORITIZATION CONCEPT

EXCEL IN DIMENSIONS HIGHLY VALUED BY CUSTOMERS

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2 PERFORMANCE DIMENSIONS ORDERS

1. ORDER WINNERS

2. ORDER QUALIFIERS

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ORDER WINNERS DEFINITION

MARKET SHARE DRIVER, HIGHLY PREFERRED BY CUSTOMERS OVER COMPETITORS

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ORDER QUALIFIERS DEFINITION

MINIMIMUM CUSTOMER EXPECTATIONS

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4 ALIGNMENT STAGES

1. INTERNALLY NEUTRAL

2. ESTERNALLY NEUTRAL

3. INTERNALLY SUPPORTIVE

4. EXTERNALLY SUPPORTIVE

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ALIGNMENT STAGE 1 DEFINITION

NOT LINKED TO BUSINESS STRATEGY

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ALIGNMENT STAGE 4 DEFINITION

DEVELOP CHAIN CORE COMPETENCIES

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ALIGNMENT STAGE 2 DEFINITION

FOLLOW INDUSTRY BEST PRACTICES

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ALIGNMENT STAGE 3 DEFINITION

CHAIN ALIGNS WITH BUSINESS STRATEGY

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5 STRATEGIC OPERATING MODELS FRAMEWORK STEPS

1. DIVIDE MARKETS INTO ORDER WINNERS/QUALIFIERS

2. IDENTIFY SEGMENT/S TO ENTER

3. TRANSLATE WINNERS/QUALIFIERS TO PROCESS REQUIREMENTS

4. DESIGN PROCESS TO MEET REQUIREMENTS

5. DESIGN INFRASTRUCUTURE TO SUPPORT PROCESSES

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