Exam 1 Org Behavior

Question 0

What is organization?

Answer 0

A system of consciously coordinated activities or forces of two or more persons.

Question 1

What does organizational behavior deal with?

Answer 1

How people act and react in organizations of all kinds.

Question 2

What is the purpose of organizations?

Answer 2

To help achieve things/tasks collectively that we could not achieve alone.

Question 3

Organizations help our goals reach further.

True or False?

Answer 3

True

Question 4

What is organizational behavior?

Answer 4

A interdisciplinary field dedicated to better understanding and managing people at work.

Question 5

Organizational behavior is research and application oriented.

True or false?

Answer 5

True

Question 6

Why study organizational behavior?

Answer 6

To more efficiently manage, interact with, and motivate others.

Question 7

Organizational behavior is a quick fix.

True or false?

Answer 7

False

Question 8

What are knowledge workers?

Answer 8

Individuals who add value by using their brains rather than the sweat off their backs, are more important than ever in today’s global economy.

Question 9

People individually and collectively, are the key to organizational success.

True or false?

Answer 9

True

Question 10

What is human capital?

Answer 10

The productive potential of an individual’s knowledge, skills, and abilities.

Question 11

What is social capital?

Answer 11

The productive potential resulting from strong relationships, good will, trust, and cooperative efforts.

Question 12

Positive social interactions can affect cardio vascular health and immune system, in a positive way.

True or false?

Answer 12

True

Question 13

What is the managerial context?

Answer 13

Getting things done with and through others.

Question 14

What is management?

Answer 14

The process of working with and through others to achieve organizational objectives efficiently and ethically.

Question 15

How many lessons does the Wilson managerial skills research yield?

Answer 15

Four

Question 16

The quality of the employees’ jobs and the supportiveness matters most.

True or false?

Answer 16

True

Question 17

Why do 40% of new management hires fail within their first 18 months?

Answer 17

Failure to build good relationships with peers and subordinates 82% of the time.

Question 18

What is the contingency approach?

Answer 18

The use of management tools and techniques in a situationally appropriate manner; avoiding the one-best-way mentality.

Question 19

What is diversity?

Answer 19

The host of individual differences that make us similar and different from each other.

Question 20

How many layers of diversity are there?

Answer 20

Four

Question 21

What is the center layer of diversity?

Answer 21

Personality

Question 22

What does personality represent?

Answer 22

A stable set of characteristics that is responsible for a persons identity.

Question 23

What does the internal dimension ( Surface Level) consist of?

Answer 23

Age, race, gender, sexual orientation, physical ability, and ethnicity.

Question 24

Are internal dimensions within out control?

Answer 24

No

Question 25

What do internal dimensions influence?

Answer 25

Attitudes, expectations, and assumptions about others.

Question 26

What do external dimensions (Secondary Level) consist of?

Answer 26

Geographic location, income, personal habits, recreational habits, religion, educational background, work experience, appearance, parental status, martial status.

Question 27

We have a greater ability to influence or control external dimensions. True of false?

Answer 27

True

Question 28

What do organizational dimensions consist of?

Answer 28

Management status, union affiliation, work location, seniority, division, work field, functional level.

Question 29

When does discrimination occur?

Answer 29

Occurs when employment decisions about an individual are due to reasons not related to the job.

Question 30

What does affirmative action focus on?

Answer 30

Achieving equality of opportunity in an organization.

Question 31

Quotas are illegal. True or false?

Answer 31

True

Question 32

Affirmative action requires companies to hire unqualified people. True or false

Answer 32

False

Question 33

What is managing diversity?

Answer 33

Creating organizational changes that enable ll people to perform up the their maximum potential, and think outside the box.

Question 34

More diverse groups make more innovative products and are ultimately highly successful. True or false

Answer 34

True

Question 35

More diverse groups are easier. True or false?

Answer 35

False

Question 36

What percent of labor force are currently women?

Answer 36

48%

Question 37

What percent of men's earnings went to women in 2008?

Answer 37

78%

Question 38

Women are more assertive and less absent in the work place? True or False?

Answer 38

False

Question 39

Racial minorities are growing. True or false?

Answer 39

True

Question 40

What type of programs are being created for women?

Answer 40

Mentoring programs, negotiating skills training.

Question 42

What is a glass ceiling?

Answer 42

Invisible barrier blocking women and minorities from top management positions.

Question 43

Glass ceilings cause women to be stuck in lower level jobs. True or false?

Answer 43

True

Question 44

In 2010 women earned_____cents on the dollar relative to men's earnings?

Answer 44

77Cents

Question 45

What percent of the labor force has a college degress?

Answer 45

28%

Question 46

What are college graduates lacking in relation to the work place?

Answer 46

Teamwork skills, critical thinking, and analytical reasoning.

Question 47

There are a shortage of which fields relative to college graduates?

Answer 47

Math, Science, and engineering.

Question 48

How many adult Americans are illeterate?

Answer 48

32 Million

Question 49

What is a generation?

Answer 49

All people born and living at about the same time.

Question 50

Generational values influence behavior at work. True or false?

Answer 50

True

Question 51

Different generations can create conflicts at work, but make organizations more successful as well. True or false?

Answer 51

True

Question 52

Which two generations currently make up the majority of the workforce?

Answer 52

Generations Y and X.

Question 53

for every 1 inexperianced worker, how many experianced workers leave the workforce?

Answer 53

2

Question 54

How are Generation Y and Boomers alike?

Answer 54

Odyssey, shared visiona dn values, work/life balance, rewards remix, kids in parent's pockets eroding retirment