Exam 1 Review Flashcards
Chapters 1-3, 13 (53 cards)
value chain
chain of cirtical business processes that create business value
primary activities
inbound logistics, operations, outbound logistics, marketing/sales, service
support activities
procurement, info technology, human resources, infrastructure
inbound logistics
receiving/storing raw materials or partially completed materials
operations
activites that transform input to finished g/s
outbound logisitcs
warehouse and distribute finished goods to customers
marketing/sales activities
identify needs/wants of customers to attract to g/s
service activities
support customers after g/s sold to them
procurement
purchasing inputs (raw materials, supplies, equipment)
info technology
technologies to support value-creating activities
human resources
recruiting, hiring, training, and compensating employees
infrastructure
needed to support primary activities of company (CEO, finance/accounting dept., legal dept.)
cost advantage
strategy that offers g/s to customer a price lower than competitors’
economic scale
cost advantage experienced by firm when output is increased
product differentiation
strategy in which company seeks to offer g/s that are distinct compared to competitors
financial accounting
information for external users, follows standards, perform audit, mandatory reporting, financial reporting system
management accounting
information for internal users, follows no set standards, no audit, not mandatory reporting, variety of info systems used
management accountant
analyzes accounting-related data to help make effective business decisions
data scientist
acquire, maintain, curate, access, manipulate, and statistically test data to address business questions
data analysis software
Microsoft excel, power bi, tableau desktop
cost object
anything for which a measurement of cost is needed
direct cost
easily identified to belong to a specific cost object
indirect costs
not easily identified to belong to a specific cost object
manufacturing overhead
cost incurred manufacturing goods