Exam

Question 1

When do we need to uses formal writing?

Answer 1

Use it when writing essays for school, cover letters to apply for jobs, or emails and letters at work.

Question 2

When do we need to use informal writing?

Answer 2

Use it with friends, children and relatives.

Question 3

Which are the characteristics of non-verbal communication?

Answer 3

-Gestures
-Facial expression
-Posture
-Silences
-Physical appearance
-Spatial behavior
-Tone, rate & volume of voice

Question 4

What is a jargon?

Answer 4

Language used by a group of people to describe terms related to their field. These words might not be common to others outside the field (doctors, lawyers, managers).

Question 5

What is a slang?

Answer 5

Extremely informal kind of language, usually only spoken. Usually belongs to a social or cultural group of people and it is only understood by them.

Question 6

Sergers to special words or expressions that belong to a specific profession or activity, is a jargon or a slang?

Answer 6

JARGON

Question 7

Can be used in both written and spoken context, is a jargon or a slang?

Answer 7

JARGON

Question 8

Is a colloquial variety of language that is used in highly informal situations, it’s a jargon or a slang?

Answer 8

SLANG

Question 9

Is not informal and can be used in a professional context, it’s a jargon or a slang?

Answer 9

JARGON

Question 10

Is only used in the spoken language, it’s a jargon or a slang?

Answer 10

SLANG

Question 11

Is informal and cannot be used in a professional context, it’s a jargon or a slang?

Answer 11

SLANG

Question 12

Mention some values…

Answer 12

-Honesty
-Gratitude
-Integrity
-Compassion
-Courage
-Generosity
-Teamwork
-Empathy
-Responsability

Question 13

Mention some saboteurs…

Answer 13

-Self-criticism
-Fear of failure
-Perfectionism
-Catastrophizing
-Overgeneralization
-Comparison trap
-Perdonalization

Question 14

These are characteristics of what?
-Non inclusive
-Disrespectful
-Unethical behavior
-Cutthroat
-Abusive managers

Answer 14

These are characteristics of toxic cultures

Question 15

Workload, Control, Reward, Community, Faitness and values are what?

Answer 15

Burnout types of mismatches

Question 16

Linear economy talks about…

Answer 16

Profitability

Question 17

Circular economy talks about…

Answer 17

Sustainability

Question 18

Continuous commitment to behave ethically and contribute to economic development while improving the quality of life of the workers and their families as well as the local community and society at large.

Answer 18

CSR

Question 19

Economic, legal, ethical and philanthropic are…

Answer 19

Dimensions of CSR

Question 20

Consequences of including CSR in your business.

Answer 20

Better reputation & legitimacy
Business expansion
Attraction of new costumers
Attraction on investors
Brand loyalty
Improvement of shareholder value
Better relations with local communities
Competitiveness
Reduction of turnover
Improvement of morale

Question 21

Refers to the effective exchange of information and understanding between people from different cultures…

Answer 21

Intercultural communication

Question 22

Promotes cultural awareness, empathy and inclusivity

Answer 22

Intercultural communication

Question 23

Understanding and respecting cultural differences is crucial for successful business interactions in the global marketplace.

Answer 23

Ethnocentrism

Question 24

Characteristics of ethnocentrism

Answer 24

Judging others countries diets
Expecting others to speak your language
Thinking only the others have an accent
Judging cultural outfits
Delegitimizing others religious celebration

Question 25

Refers to a preference for and idealization of foreign or exotic cultures, values and products over one’s own.

Answer 25

XENOCENTRISM

Question 26

Is the opposite of ethnocentrism

Answer 26

Xenocentrism

Question 27

Involves the tendency to evaluate other cultures according to the standards and norms of one’s own culture

Answer 27

XENOCENTRISM

Question 28

Power distance, individualism, masculinity, uncertainty control, long term orientation, indulgence/restraint are…

Answer 28

6 dimensional model of Hofstede

Question 29

It’s made of 1 page, highlight reel of your professional and personal accomplishments, tailored to a specific job listing and can take in a variety of formats.

Answer 29

RESUME

Question 30

It’s made of 2 or more pages, comprehensive history of your educational and professional life, sections are organized in reverse chronologically order and sections may be moved around based on a job listening, but the CV remains comprehensive.

Answer 30

CURRÍCULUM VITAE

Question 31

Contact information, work experiences, education, language skills and qualifications & certifications.

Answer 31

RESUME

Question 32

Contact information, academic history, professional academic experiences, publications, honors and awards, grants and fellowships, conferences, teaching experiences, research experiences, language and skills, memberships, non academic experiences, volunteer work.

Answer 32

CV

Question 33

Starts with a winning longline: one or two sentences that explain what the movie, product, innovation is about

Answer 33

PITCH

Question 34

Is a formal document that accompanies a resume or job application

Answer 34

COVER LETTER

Question 35

Which is the email structure?

Answer 35

Greeting Reason for writing Request Other news Look forward to ending

Question 36

Are a graphic way to show data with text and images, so that it is easy understandable.

Answer 36

INFOGRAPHIC

Question 37

Focus on raw data. It depicts the trend and changes overtime related to such data. It has 2 axes, a vertical and a horizontal one, marked with numbers and a line or a curve to show a trend in it.

Answer 37

GRAPH

Question 38

Representation of larga sets of data. It helps forecasting future data based on the present data pattern and can take the form of a diagram or a picture or a graph.

Answer 38

CHART

Question 39

Information organized in columns and rows.

Answer 39

TABLE

Question 40

Representation of how something works.

Answer 40

DIAGRAM

Question 41

Three of the most common reports are:

Answer 41

Progress, technical and update reports

Question 42

Is a short memorandum and is used for internal business communication.

Answer 42

MEMOS