exam

Question 1

work group

Question 2

types of work group(c,f,p,s)

Question 3

types of organizational communication

Question 4

type of organizational communication

Question 5

formal vs informal communication

Question 6

formal vs informal comunication

Question 7

type of communication channel

Question 8

conflict in organization

Question 9

what perforamnce apraisal>

Question 10

why need perfoamnce appraisal

Answer 10

enchanging employee performace
give rewardsw to perfomance
career develop
fairness

Question 11

steps performance appraisal(d,e,m,r,d,t,m)

Answer 11

determine purpose
determine evaluator
determine method
train raters
determine performancr
tell the result to employee
make personal decision

Question 12

what is training>

Question 13

what is train

Question 14

training?

Question 15

development

Question 16

development

Question 17

goal of

Question 18

goal training and develoment(skc)

Question 19

important of training and development

Question 20

determine suitable tfraining method for method

Answer 20

=participant background
-assessing participant backgounds-
determine level of knowlde and skill and experience .consider thir job roles abd give a specific training need
group size-smaller group more personalized attention,larger deverse perpectives

Question 21

training location onsite and offsite

Answer 21

onsite training
=training a in workplace that provide convenience and familiarity
-offsite training=external location training focused on immersive learning environment
duration of time
-complexity and depth=to determine the appropriate duration.require longer training periods to ensure understadnijg
-pratical application=amount of time required for participants to pratice and acquired skills,longer duration may allow for sufficient handson experience and feedback

Question 22

pratical application

Question 23

suitable trainer

Question 24

pratical experience

Question 25

technical skill

Question 26

soft skill-

Question 27

leadership development

Question 28

sales training

Question 29

diversity,equity,and inclusion (dei)

Question 30

onboarding and orientation

Question 31

team building workshops

Question 32

team building workshops

Question 33

training need analysis

Answer 33

is a systematic rocess that help identify skil gaps and training requirements within an organization or among individuals.conducting a through need analysis ensures that training initiatives are target,effective,and aligned with organizational goals

Question 34

flow training need analysis

Answer 34

performance appraisal scores,survey,interview,knowlede test

Question 35

training need analysis process

Answer 35

identify the task, observe and colect data break down the task identify knowledge and skills document tool and resouces assess task complexity

Question 36

working conditions

Answer 36

safety,violence,and healtth in workplace that influence employee wel being,job satisfaction

Question 37

types working conditions

Answer 37

physical health mental health workplace environment

Question 38

safety means>

Question 39

type of good working condition?(s,f,,s)

Question 40

key elemets of supervisor goood

Answer 40

communication -trust -respect -support and development -fairness -conflict resolution.

Question 41

bad suprvisor

Answer 41

unhealty relationships poor communcation micromanagement lack of trus favoritism or bias toxic behavior

Question 42

strategies to enchance employee health and well-being

Answer 42

conduct a safety audit flexible scheduling options onsite fitness activities employee assitanve program create a rest and break area encourage open communication and feedback

Question 43

motivation

Question 44

job satisfaction

Question 45

job involvements

Question 46

self-esteem

Question 47

positive self-estem

Answer 47

high self esteem positive outcie to employee and organization -job satisfaction -motivation -resilience -leadership potential -job commitment -team collaboration

Question 48

ways to increase self esteem employee

Question 49

david mcceland

Question 50

maskiw ierarchy of needs

Question 51

what will happen if losing motivation?

Question 52

symptom lose motivation

Question 53

meaning stress

Question 54

occupational stress

Question 55

cause of occupational stress

Question 56

consequences of stress on personal physcial mental emotional behavior

Question 57

consequences of stress

Question 58

strategies reduce stress

Question 59

engireneering psychology

Question 60

type of atention(s,s,d,f,m)

Question 61

means automaticy

Question 62

type autonomic

Question 63

consumer behavior/

Question 64

marketng

Question 65

process information process

Question 66

research method cb

Question 67

example consumer behavior