exam 2 Flashcards
(42 cards)
Job selection
the process of collecting info about applicants using information to make hiring decisions.
Questions that employers can’t ask
age, race, martial status, religion, disability status, sexual orientation
Who investigates complaints of employment discrimination?
EEOC (equal employment opportunity commission)
Title VII of the Civil Rights Act (1964)
prohibits discrimination in employment on the basis of RACE, COLOR, RELIGION, SEX, or NATIONAL ORIGIN
when are wage differences acceptable
when they are attributed to seniority, performance, or qualifications
What established minimum wage, record keeping, and child labor standards affecting full-time and part time workers
The Fair Labor Standards Act (FLSA)
What agency investigates claims that overtime is not being paid?
The U.S. Department of Labor’s Wage and Hour Division (WDH)
Main goal of marketing concept
customer satisfaction; business must find out what customers need and want and then develop the good, service, or idea, that fulfills their needs or wants
Two steps in developing marketing strategies
identifying the target market and crafting the marketing mix
marketing mix
product, price, place, and promotion
Most flexible element of marketing mix
PRICE
Convenience product
purchased frequently and easily, widely available, inexpensive. ex; candy, milk, bread
specialty product
high-priced good that consumers are willing to make a special effort to buy due to its unique attributes. ex, luxury cars, designers, rare collectibles.
shopping product
goods that require customers to actively compare and evaluate different brands & prices, ex. clothes, electronics
product life cycle
introduction, growth, maturity, decline
price skimming
product is initially priced high, then gradually lowered as competition enters the market or demand shifts.
test marketing
introducing a new product, service, or marketing campaign to a limited market segment to gauge customer response before a full scale launch
channels of distribution
(a) direct
(B) producer to retailer,
(C) producer to wholesale to retailer
(D) producer to agent to reseller
(E) producer to agent to wholesaler to retailer
promotional mix
advertising, sales promotion, public relations, personal selling, direct marketing
CPA
right to express, officially, unbiased opinion regarding the accuracy of the client’s financial statements
forensic accounting
involves analyzing financial documents in search of fraudulent entries or financial misconduct
current asset
can be quickly converted into cash; cash, marketable securities, accounts receivable, prepaid expenses
fixed assets
assets that will be held or used for a period longer than one year ; land, buildings, equipment
intangible assets
do not exist physically but have value based on rights/privileges: patents, copyrights, trademarks, franchise rights, goodwill