Exam 2 Flashcards

(74 cards)

1
Q

Integrated resort

A

High-quality mixed-use destinations offering multiple world-class attractions, including hotels, restaurants, retail, convention facilities and entertainment.

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2
Q

Profit structure of integrated resorts

A

MULTIPLE sources of revenues

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3
Q

business model of slot department

A

Coin-in or voucher operated device

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4
Q

coin in

A

represents the dollar-amount of wagers placed in slot machines, over a specified period of time BUSINESS VOLUME INDICATOR

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5
Q

Handle

A

handle: players had to pull a handle mounted on the right side of the machine to activate the game in the past when the machines were not equipped with buttons BUSINESS VOLUME INDICATOR

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6
Q

Win/loss

A

the difference between the dollar-amount of wagers placed and the dollar-amount of all payouts, over a specified period of time

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7
Q

Payout forms

A

coin-out, voucher-out, hand-paid jackpots, and progressive accruals

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8
Q

Hand paid jackpots

A

issued by casino personnel; substantial top awards

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9
Q

Progressive accruals

A

dollar-amount of wagers diverted to the progressive
jackpot meters, which display the dollar-amount of the progressive jackpots (belongs to the betting public). Casino recognizes it as losses

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10
Q

Actual hold percentage

A

the percentage of buy-in money (also chip-in money) that a table game keeps — casino’s slot win/(loss) divided by the dollar-amount of wagers placed, over a specified period of time

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11
Q

Drop

A

net dollar-value of the contents of each table game’s drop box

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12
Q

Markers issued

A

the dollar-amount of credit issued to players by the casino

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13
Q

Markers issued formula

A

Markers Redeemed + Cash + Gaming Cheques + Foreign Gaming Cheques

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14
Q

Markers redeemed

A

the dollar-value of payments made against outstanding marker balances, resulting from marker issues

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15
Q

Gaming Cheque

A

like chips; used instead of currency (sometimes referred to as biscuits)

  • high-limit cheques or poker cheques
  • greater circumference makes it difficult to store in standard table game tray
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16
Q

foreign gaming cheques

A

dollar-amount of all gaming cheques from other casinos

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17
Q

hold percentage

A

the amount a casino gains from a game being played by players. It can be used to determine the earnings from a table

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18
Q

hold percentage formula

A

win/(loss) divided by drop

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19
Q

Win (loss)

A

the difference between the dollar-amount won by winning players and the dollar-amount lost by losing players

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20
Q

Write

A

the dollar-amount of wagers placed, serving as a measuring of business volume in both the race book and the sports book

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21
Q

rake

A
  • (Hourly fees) dollar value of casino’s fee. Collected from the pot
  • Compensates the casino for supplying and staffing the games
  • Could be thought as win revenue. NOT a loss
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22
Q

Pot

A

-dollar value of all player wagers placed on a hand of poker.

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23
Q

Cost of sales expense

A

represents the resort’s acquisition cost of items sold to its customers

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24
Q

Comp expense

A

represents the recorded cost of complimentary awards to the casino

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25
Comp expense 2-1
a form of reinvestment in players
26
Comp expense 2-2
a partial refund of the casino's win
27
comp expense 2-3
recovery system of service delivery failures
28
payroll expense
refers to the dollar-amount of all salaries, wages, taxes, and benefits bestowed upon the employees and management
29
operating expense
include items such as gaming taxes, supplies, and administrative expense
30
Integrated resort revenue rankings
1. Hotel (26%) 2. F&B (25%) 3. Table games (23%) 4. slots (18%) 5. entertainment (8%)
31
Integrated resort profit rankings
1. hotel (38%) 2. slots (27%) 3. table games (15%) 4. F&B (15%) 5. entertainment (5%)
32
Integrated resort Typical hold percentage on table games
around 13%. Table games very expensive to operate
33
Integrated resort Slot operating/profit summary
Great profit producer. Much less expense than table games
34
ebitda
earnings before interest, taxes, depreciation, amortization
35
Integrated resort Race and sports book profit summary
income contribution is almost negligible compared to that from table games and slot departments
36
Integrated resort Poker profit summary
Negligable
37
Integrated resort F&B operating summary
Very high cost
38
Political traction of integrated resorts
- Non gaming revenues > gaming revenues | - Integrated resorts are seen as RESORTS FIRST, CASINOS SECOND
39
Repeater clientele | repeater market
A frequent visitor; local residents and patrons residing within a short drive of the property (average 3 trips/week)
40
repeater market examples
Atlantic City, Macau -- drive up business, day tripper market
41
Destination market | destination clientele
Las Vegas = The most pure form of a destination market; majority of patrons are tourists from outside of Nevada. (Clientele visits avg 3 times/year)
42
Repeater market resorts revenue rankings
1. slots (46%) 2. F&B (26%) 3. Hotel (13%) 4. Table games (9%) 5. All other games (6%)
43
Repeater market resorts profit rankings
1. Slots (66%) 2. Hotel (16%) 3. F&B (11%) 4. all other games (6%) 5. table games (1%)
44
Repeater market slot summary
- Spend per trip is smaller than integrated market, but greater number of trips - - The locals are more sensitive to the casino’s advantage, resulting in slot machines with lower house advantages - The EBITDA contribution from the slot operation is much more critical to the success of the repeater-market property
45
Repeater market: if comps sales are removed from the Off-Strip income statement
Operating income becomes operating loss
46
Repeater market: if Comp sales are removed
expense margins would be overstated making it difficult for management to assess the operating efficiency of the outlets
47
CRAPS crew
– the group of dealers required to operate a crap game; usually comprised of Boxman, Stickman, Second Base, Third Base. One of these four are on a 20 minute break. One hour rotations before break Dealers work 80 minutes
48
Sitting bank
fifth dealer in lieu of boxman no supervisor duties responsible for counting buy-ins, game protection, oversight of payouts not responsible for dealer duties but helps dealers w/ difficult payoffs receives full share of dealers' tips, wears dealers uniform
49
stickman
handles dice and proposition box wagers
50
apron
the area between the pass line and the edge of the table -- not printed on actual craps layout
51
Boxman location on craps table
upper center; between 2nd and 3rd base
52
2nd base location on craps table
upper left; to the left of boxman
53
3rd base location on craps table
upper right; to the right of boxman
54
stickman location on craps table
bottom center. by himself
55
boxman duties
observes all actions on the game responsible for protection/identifying cheaters responsible for customer service counts $$
56
Stickman duties
runs game responsible for proposition box wager. announces outcomes of throws pronounces numbers distinctly to not mistake them for other numbers (eleven pronounced "yoleven," nine pronounced "nina," five pronounced "fever five")
57
Base dealers (2nd base, 3rd base) duties
collect/pay bets also look for cheatings
58
CRAPS TERMINOLOGY: naturals
7 or 11
59
CRAPS TERMINOLOGY: craps
2, 3, 12
60
CRAPS TERMINOLOGY: points
4, 5, 6, 8, 9, 10
61
How to win pass line wager
roll a natural (7 or 11) on the first roll OR roll your point after the first roll before you roll a 7
62
CRAPS TERMINOLOGY: throw
A single toss of the dice
63
CRAPS TERMINOLOGY: roll
Includes all throws between pass line decisions. A roll could contain any number of throws. 2) Sometimes used in lieu of throw.
64
CRAPS TERMINOLOGY: Decision
The outcome of bet. Ex) a win, loss, or tie. A pass line decision can occur after one throw when the come-out throw is a natural or craps number, or it can occur after multiple throws when a point is established on the come-out throw.
65
CRAPS TERMINOLOGY: Hand
Includes all throws from a shooter before she loses the dice to the next shooter. For example, given an established point, a pass line bettor would lose the dice after throwing a seven. A hand could be as brief as two throws or it could include multiple throws or rolls/decisions. For example, a shooter could make several points before losing the dice. 2) Hand is also sometimes referred to as a roll.
66
CRAPS TERMINOLOGY: Seven-out
The act of throwing a seven before throwing an established point. For example, a pass line bettor, this would result in a loss.
67
CRAPS TERMINOLOGY: Come-out throw (or roll)
The throw immediately following a pass line decision.
68
CRAPS TERMINOLOGY: right bettors
: One of two classifications of bettors. Ex) right bettors and wrong bettors. Right bettors are those who bet on the pass line and make wagers such as come bets, buy bets, put bets, and place bets. With the exception of the come-out throw, a seven will cause the right bettor’s wagers to lose.
69
CRAPS TERMINOLOGY: wrong bettors
One of two classifications of bettors. Wrong bettors are those who bet on the don’t pass and make wagers such as don’t come bets, place bets to lose, and lay bets. With the exception of come-out throw, a seven will cause the wrong bettor’s wagers to win.
70
CRAPS TERMINOLOGY: off on the come out
: A default option that prevents bets surviving a pass line decision to be classified as ineligible for a decision on the next come-out throw. Ex) players might have come bets with odds or place bets that remain in play after a point is made. If these bets were to remain in play and a seven were tossed on the ensuing come-out throw, the bets would lose. However, the same seven would cause a pass line bet to win. On a dice game, it is assumed that place bets, buy bets, and the odds portion of come bets are off on the come-out throw, unless the bettor request otherwise. This rule allows all right bettors on the game to cheer/hope for the same result. That is, if these bets are off, tossing a seven (or any other number) on the come-out throw will have no effect on them.
71
CRAPS TERMINOLOGY: field
self service... a one throw bet that can be placed at any time
72
Craps self service bet types
- pass/dont pass - come/dont come - field - big 6 or big 9
73
CRAPS TERMINOLOGY: place bets
bettors bet on a specific number (4, 5, 6, 9, 10). REQUIRE DEALERS ASSISTANCE TO BET ON THESE
74
Hard way bets
hardest way to throw a 6: (3 & 3). has to roll that before rolling an easier 6 or 7.