Exam 3 Flashcards

(8 cards)

1
Q

Manufacturing costs

A
  1. Direct materials
  2. Direct labor
  3. Manufacturing overhead
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2
Q

Process costing

A

Method commonly used by companies that manufacture large numbers of standardized products (Cheerios)

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3
Q

Manufacturing overhead includes

A
  1. Indirect materials
  2. Indirect labor
  3. Other overhead
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4
Q

Scorecard perspectives

A

Financial
Customer
Internal business process
Learning and growth

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5
Q

Common measures bias

A

Evaluators ignore measures unique to individual subunits

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6
Q

Motivated reasoning

A

People tend to evaluate evidence in ways consistent with their preferences

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7
Q

Surrogation

A

The tendency to replace the abstract concepts we really care about (like strategy) with measures.

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8
Q

Sunk costs

A

Past costs, irrelevant

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