exam 3 ch 11-14 Flashcards
(72 cards)
Employee compensation
is the process of paying and rewarding people for the contributions they make to an organization.
Compensation is a broad term which includes
pay and benefits such as insurance, retirement savings, and paid time off from work.
Compensation represents the total package of rewards
both monetary and nonmonetary.
Motivation
a force that causes people to engage in a particular behavior rather than other behaviors.
Three elements of motivation
Behavioral choice involves deciding whether or not to perform a particular
action.
Study for the exam or not
Intensity concerns deciding how much effort to put into the behavior.
How much effort?
Persistence involves deciding how long to keep working at the behavior.
How long?
Motivational theory and Compensation
Reinforcement theory Goal-setting theory
Justice theory
Expectancy theory
Agency theory
REINFORCEMENT THEORY
This theory holds that behavior is motivated by rewards and punishment.
When linked to compensation the theory states people will engage in the behaviors for which they are rewarded.
Contingency: a consequent motivates behavior only when it is contingent on the occurrence of the behavior
Pay-for-performance
GOAL-SETTING THEORY
Goals improve performance through four specific motivational processes:
1. Goals focus attention away from other activities toward the desired behavior.
2. Goals get people energized and excited about accomplishing something worthwhile.
3. People work on tasks longer when they have specific goals.
4. Goals encourage the discovery and use of knowledge. Edwin Locke,Gary Latham
goal must be
specific, challenging, and achievable; the person must be committed to the goal
GOAL-SETTING THEORY When linked to compensation
If goals are to act as effective motivators, they must be
achievable
Selection & training; free of contamination in performance appraisal
Link challenging goals to compensation
JUSTICE THEORY
This theory holds that motivation depends on beliefs about fairness.
Early form of this theory is equity theory.
In equity theory people compare their inputs and outcomes
to the inputs and outcomes of others.
EQUITY THEORY
Unbalanced input/output ratio – perceptions of injustice - withdrawal & other behavioral responses to restore equity
Balanced input/output ratio – perceptions of justice - motivation
Distributive justice
is concerned with the fairness of outcomes.
* In terms of compensation, distributive justice focuses on
whether people believe the amount of pay they receive is fair.
Procedural justice
which is concerned with the fairness of the procedures used to allocate outcomes.
* The focus here is on the process used to decide who gets
which rewards.
EXPECTANCY THEORY
Motivation = E * I * V
Important: If one of them is zero, motivation is zero.
EXPECTANCY
INSTUMENTALITY
VALENCE
Expectancy
the belief that they can actually achieve the desired standard if they put efforts into their job
Instrumentality
the belief that a reward will really be given if and only if the appropriate behavior/outcome is produced
Valence
the belief that a certain reward is valuable
Principles for increasing motivation through compensation
develop pay for performance plans
link pay with goals that encourage stretch efforts
understand the referent groups employees use when assessing the fairness of pay
follow principals of procedural fairness, lack of bias, accurate assessment
provide rewards that are large enough to matter
coordinate with selection and training to ensure that employees have skills they need to meet goals
pay survey
which provides information about how much other organizations are paying employees.
Pay surveys are usually conducted by consulting firms, which obtain confidential pay information from numerous organizations and create reports that describe average pay levels in other organization.
HOW TO CHOOSE THE RIGHT COMPARISON GROUP?
Organizations that compete in the same product and service markets
Employees’/job applicants’ perceptions: how do they group companies?
PAY-LEVEL STRATEGIES
There are three market strategies
1. meet-the-market which establishes pay that is in the middle of the pay range for the selected group of organizations.
2. lag-the-market where an organization establishes a pay level that is lower than the average in the comparison group.
3. lead-the-market where the average pay level is higher than the average in the comparison group.
The pay structure
focuses on how compensation differs for people working in the same organization.
Job-based pay—focuses on evaluating different tasks and duties associated with various jobs in the organization.
Skill-based pay focuses on the difference in skill and ability required to perform the job.
JOB-BASED PAY
It uses a point system that assigns a numerical value to each job position.
This value captures the overall contribution of the job to the organization.
This process: job evaluation
Jobs with similar values are grouped together into
categories.
A category that includes job within a specific range is a pay grade.