exam 3 ch 11-14 Flashcards

(72 cards)

1
Q

Employee compensation

A

is the process of paying and rewarding people for the contributions they make to an organization.

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2
Q

Compensation is a broad term which includes

A

pay and benefits such as insurance, retirement savings, and paid time off from work.

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3
Q

Compensation represents the total package of rewards

A

both monetary and nonmonetary.

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4
Q

 Motivation

A

a force that causes people to engage in a particular behavior rather than other behaviors.

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5
Q

Three elements of motivation

A

Behavioral choice involves deciding whether or not to perform a particular
action.
 Study for the exam or not
 Intensity concerns deciding how much effort to put into the behavior.
 How much effort?
 Persistence involves deciding how long to keep working at the behavior.
 How long?

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6
Q

Motivational theory and Compensation

A

Reinforcement theory  Goal-setting theory
 Justice theory
 Expectancy theory
 Agency theory

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7
Q

REINFORCEMENT THEORY

A

This theory holds that behavior is motivated by rewards and punishment.
When linked to compensation the theory states people will engage in the behaviors for which they are rewarded.
 Contingency: a consequent motivates behavior only when it is contingent on the occurrence of the behavior
 Pay-for-performance

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8
Q

GOAL-SETTING THEORY

A

Goals improve performance through four specific motivational processes:
1. Goals focus attention away from other activities toward the desired behavior.
2. Goals get people energized and excited about accomplishing something worthwhile.
3. People work on tasks longer when they have specific goals.
4. Goals encourage the discovery and use of knowledge. Edwin Locke,Gary Latham

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9
Q

goal must be

A

specific, challenging, and achievable; the person must be committed to the goal

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10
Q

GOAL-SETTING THEORY When linked to compensation

A

If goals are to act as effective motivators, they must be
achievable
 Selection & training; free of contamination in performance appraisal
 Link challenging goals to compensation

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11
Q

JUSTICE THEORY

A

This theory holds that motivation depends on beliefs about fairness.
 Early form of this theory is equity theory.
 In equity theory people compare their inputs and outcomes
to the inputs and outcomes of others.

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12
Q

EQUITY THEORY

A

Unbalanced input/output ratio – perceptions of injustice - withdrawal & other behavioral responses to restore equity
Balanced input/output ratio – perceptions of justice - motivation

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13
Q

Distributive justice

A

is concerned with the fairness of outcomes.
* In terms of compensation, distributive justice focuses on
whether people believe the amount of pay they receive is fair.

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14
Q

Procedural justice

A

which is concerned with the fairness of the procedures used to allocate outcomes.
* The focus here is on the process used to decide who gets
which rewards.

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15
Q

EXPECTANCY THEORY

A

Motivation = E * I * V
 Important: If one of them is zero, motivation is zero.
EXPECTANCY
INSTUMENTALITY
VALENCE

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16
Q

 Expectancy

A

the belief that they can actually achieve the desired standard if they put efforts into their job

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17
Q

Instrumentality

A

the belief that a reward will really be given if and only if the appropriate behavior/outcome is produced

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18
Q

Valence

A

the belief that a certain reward is valuable

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19
Q

Principles for increasing motivation through compensation

A

develop pay for performance plans
link pay with goals that encourage stretch efforts
understand the referent groups employees use when assessing the fairness of pay
follow principals of procedural fairness, lack of bias, accurate assessment
provide rewards that are large enough to matter
coordinate with selection and training to ensure that employees have skills they need to meet goals

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20
Q

pay survey

A

which provides information about how much other organizations are paying employees.
 Pay surveys are usually conducted by consulting firms, which obtain confidential pay information from numerous organizations and create reports that describe average pay levels in other organization.

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21
Q

HOW TO CHOOSE THE RIGHT COMPARISON GROUP?

A

Organizations that compete in the same product and service markets
 Employees’/job applicants’ perceptions: how do they group companies?

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22
Q

PAY-LEVEL STRATEGIES

A

There are three market strategies
1. meet-the-market which establishes pay that is in the middle of the pay range for the selected group of organizations.
2. lag-the-market where an organization establishes a pay level that is lower than the average in the comparison group.
3. lead-the-market where the average pay level is higher than the average in the comparison group.

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23
Q

The pay structure

A

focuses on how compensation differs for people working in the same organization.
 Job-based pay—focuses on evaluating different tasks and duties associated with various jobs in the organization.
 Skill-based pay focuses on the difference in skill and ability required to perform the job.

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24
Q

JOB-BASED PAY

A

It uses a point system that assigns a numerical value to each job position.
 This value captures the overall contribution of the job to the organization.
 This process: job evaluation
 Jobs with similar values are grouped together into
categories.
 A category that includes job within a specific range is a pay grade.

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25
SKILL-BASED PAY
People get paid for the skills they possess  Different skill sets; each employee rated on their skill level at each skill set
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 Fair Labor Standards Act (FLSA)
is a federal law that governs many compensation practices.  The FLSA, which was passed in 1938, is designed to protect employees.  The law establishes a national minimum wage, regulates overtime, requires equal pay for men and women, and establishes guidelines for employing children.
27
FAIR LABOR STANDARDS ACT (exempt and non exempt)
Exempt and nonexempt employees  Exempt employees: not covered by FLSA regulations  Get paid a salary  Usually not required to keep track of hours worked  Nonexempt employees: covered by FLSA regulations  Get paid on an hourly basis  Have to track hours worked
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4 exemptions to the fair labor standards act
Executive exemption(primarily manages business or department, surpervises 2 or more employees, hires and fires, exercise discretion professional exemption(performs tasks that require specialized knowledge, produce original and creative work, exercise discretion0 administrative exemption(perforce office or non manual work, performs technical work, assists executives) outside sales(regularly works away from plays of business, spends at least 80 %of time selling)
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Minimum wage
In July 2009, the minimum wage was $7.25 per hour  Exception: service jobs with tips  $2.13 per hour; and the company must pay them enough so that their total pay (including hourly wage and tips) reaches the minimum wage
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The compensation package
represents the blend of rewards employees receive from the organization.  Money paid as wages or salary is the largest component of most compensation packages.  Benefits and short- and long-term rewards make up the rest of the package.
31
At-risk Compensation
At-risk pay is compensation that can vary from pay period to pay period.  The money is at risk because the employee will not earn it unless performance objectives are met.
32
Individual incentive(AT-RISK COMPENSATION)
s a reward that is based on the personal performance of the employee.  Individual incentives are linked to performance behaviors and outcomes.  Powerful motivators, but may decrease cooperation  Your Exam grades
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A group incentive(AT-RISK COMPENSATION)
is a reward based on the collective performance of a team or organization.  Encourages cooperation, but may induce social loafing  Group presentation grades
34
Piece-rate incentive(at risk compensation)
where employees are paid a fixed amount for each piece of output they produce.  Strong pay-for-performance link  May encourage undesirable behaviors (e.g., risk taking, deviant behaviors)  Suitable when: individual has sole responsibility for product/service
35
Commissions
represent a special form of piece-rate compensation that is most often associated with sales.  For each sale obtained, a commission, or percentage of the total amount received, is paid to the salesperson.  Could be combined with a low base salary (why?)  For employee: strong pay-for-performance link; but pay not evenly distributed across months
36
Merit pay increases
represent an increase in base salary or hourly rate that is linked to performance  It requires a high-quality performance assessment system  Downside:  Small differences among merit increases  Labor cost
37
Merit bonus is
a sum of money given to an employee in addition to normal wages on a fixed schedule, such as at the end of the year.  Sometimes bonuses are unplanned and given when high performance is observed.  Less costly than merit pay increase  Flexible (can be given when exceptional performance is observed)
38
Goal-based team reward
provides a payment when a team reaches a specific goal.
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Discretionary team bonus
provides payment when high performance is observed. With discretionary rewards, no goal is set to achieve a specific outcome.
40
Gainsharing
occurs when groups of workers receive a portion of the financial return from reducing costs and improving productivity.  Specify a benchmark for productivity  Especially relevant for manufacturing companies
41
Profit sharing
occurs when employees receive incentive payments based on overall organizational profits.  Can be deferred payment (after certain years of employment)  Problems:  Employees feel little control over company profit  Dissatisfaction when there is no profit
42
Stock plans
transfer corporate stock to individual employees.  stock options: the right to buy company stock at a given price on a future date and could be tied to performance or pay grade.  employee stock ownership plans (ESOPs): the organization contributes stock shares to a tax-exempt trust that holds and manages the stock for employees
43
FIXED COMPENSATION
Base pay: is compensation that is consistent, not at risk, across time periods and not directly dependent on performance.  An hourly wage or annual salary  Employee benefits: are rewards other than monetary salary and wages, typically includes such things as retirement saving and insurance.
44
FIXED COMPENSATION  LEGALLY REQUIRED BENEFI TS
Social Security  Unemployment Insurance  Workers’ Compensation  Healthcare Plans
45
Social Security Act of 1935
It created a social security system in which workers pay into a fund and then draw from the fund when they retire.  Both the employee and the organization contribute 7.65% of wages and salary up to a certain amount to the social security fund.  Retired and disabled individuals and surviving spouses and dependent children receive a monthly payment.  A mandatory benefit provided to almost all retired and disabled individuals, and surviving spouses and dependent children.
46
UNEMPLOYMENT INSURANCE
Each state has an unemployment insurance programs that provides protection for workers who lose jobs through no fault of their own.  To qualify:  Must have been employed for a minimum amount of time  Must have been discharged for a reason outside of his/her control  Voluntary turnover, being fired due to one’s own fault – Not covered
47
No-fault insurance
Organizations engaged in dangerous work, and those that have high accident rates pay more
48
In March 2010 Congress passed a Health Care Reform Bills. One provision requires:
Employers with more than 50 employees must provide health insurance for all employees or pay a fine.
49
Affordable Care Act
ll individuals, except those with very low incomes, are required to have health insurance or pay a fine.  This mandate is no longer effective/included in ACA.  Companies with more than 50 employees must pay a fine unless they provide health insurance coverage to all full-time employees  Small businesses with fewer than 50 employees receive tax credits when they provide health insurance coverage to their employees  Insurance companies cannot cancel or deny coverage to someone who is ill.
50
FIXED COMPENSATION  DISCRETIONARY BENEFI TS
Healthcare plans  Supplemental insurance  Life insurance  Disability insurance  Retirement savings  Defined benefit  Defined contribution:  The organization pays a certain amount each month into a retirement savings account for each employee. Pay without work  Compensation paid for time off, such as holidays  Sick leave: compensation paid to employees who are unable to work because they are ill  Paid time off (PTO): cover leave for various reasons, such as vacation, sick days etc.
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labor union
s an organization representing the collective interests of workers.
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labor relations
The interaction between the organization and the labor union
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54
Railway Labor Act (RLA
passed in 1926. The RLA regulated relationships between railroads and unions and still regulates labor relations in the railroad and later the airlines industry. Before that court system saw employment relationships as private agreements
55
Wagner Ac
The first piece of legislation in the Labor Code is the Wagner Act, actually titled the National Labor Relations Act.  It specifically gives employees the right to form and join unions and to assist unions in recruiting members and is seen primarily as pro-union legislation.  It created the National Labor Relations Board (NLRB), which enforces the Wagner Act.
56
Unfair labor practices for management (Wagner act)
threatening employees with loss of jobs or benefits if they join a union threatening to close a plant if a union is organized questioning employees about union activities or memembership spying on union gatherings granting wage increase deliberately timed discourage employees from forming a union
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Taft-Hartley Act,
formally known as the Labor- Management Relations Act, was passed in 1947.  Taft-Hartley shifted power back toward management interests by creating a list of unfair labor practices for unions.  The act prohibits labor unions from coercing employees to join and requires unions, like management, to bargain in good faith.
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unfair labor practices for unions(taft haley act)
mass picketing in numbers physically bar others from entering the plant threatening bodily injury to other employees threatening that employees will lose their jobs unless they support the union entering a contract with an employer when a majority of employees have not chosen the union fining or expelling members for filing unfair labor charges with the NLRB
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Landrum-Griffin Act
ormally known as the Labor- Management Reporting and Disclosure Act, was passed in 1959.  This act regulates the internal workings of unions and protects union members from abuse by corrupt leaders.
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DECLINING UNION MEMBERSHIP
Union membership in the United States has been decreasing steadily since the 1950s.  Representation is significantly higher in the public sector, with almost 40 percent of the workforce organized into labor unions.
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Mandatory Bargaining Topics
Wages include things such as minimum salary, bonus payments, and benefits.  Hours focuses on work scheduling and includes holidays, vacation time, and shifts.  Working conditions encompass safety rules, promotions, layoffs, and grievance procedures.
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THE EFFECT OF LABOR UNIONS ON NONUNION WORKERS
Labor unions tend to increase wages and improve working conditions for  Unionized  Nonunionized workers  The threat of unionization can also help
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collective bargaining
 The process of agreeing on a labor contract
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work stoppage
Failure to reach agreement.A work stoppage can be initiated by either the employer or the union
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Types of work stoppages:
lockout occurs when an employer shuts down operations during a labor dispute. Members of the union are prohibited from working and are not paid.  strike occurs when union members collectively refuse to perform their jobs.  Picket lines  Striking employees may also encourage consumers or other companies not to purchase the company’s goods or services, which is known as a boycott.
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Two Types of Alignment
Vertical  Horizontal
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VERTICAL ALIGNMENT
Refers to the positioning of an organization’s human resource management strategy to support the competitive business strategy.  Business strategy: being an innovative market leader  HR strategy: lead-the-market pay; highly competitive selection process; etc.
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HORIZONTAL ALIGNMENT
This alignment is concerned with the coordination of parts within the organization.  In human resource management, horizontal alignment refers to the fit of specific practices with other practices.
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 True-false questions Chicago City Council has voted to phase out subminimum wage for tipped workers.
true
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 True-false questions The state of Illinois’s equal pay law was recently updated to require more pay transparency from businesses.
true
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 True-false questions The Chicago minimum wage is the same as the federal minimum wage.
false
72