Exam 3 Notes Flashcards

1
Q

After taking the first call, the person in charge should call the institution and determine what?

A

Call hospital and ask for the designated office
Find out status of death certificate
Try to get estimated time the body will be released

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Any body that dies in a hospital must be cleared by whom?

A

Living Legacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Any body that dies in a hospital must be cleared with Living Legacy. This is known a what?

A

Uniform Anatomical Gift Act

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

If the body is not embalmed within 48 hours of time of death, the body must be refrigerated at a max of what temperature?

A

44 degrees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

When should the deceased be dressed?

A

Just prior to casketing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

An institutional removal is from where?

A

Hospital, nursing home, medical examiner, hospice, etc

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Always carry the remains how?

A

Head high, feet first

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

If not embalmed immediately, the remains should be

A

covered with a clean white sheet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Most professionals feel that cosmetic application should be done only

A

in the reposing room

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Do not put jewelry on the deceased until the remains are

A

in the casket

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

When jewelry is to be interred with the deceased, be sure you have this happen

A

A family member witness the closing of the casket

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

One of the most important of all operations associated with the preparation of a remains for disposition is this

A

placement in the casket (Casketing)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

On a full couch casket, the remains should be centered, utilizing this as a guide

A

the lid

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The head can either be straight or up to ___ to the right

A

15 degrees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The head should always be higher than the chest, and the chest should be higher than this

A

the stomach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Adjust these to a neat, natural appearance

A
Hands
Shirt collar
Suit coat
Dress
Sleeves
Waist sash
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

If the abdomen is sunken, pad beneath the clothing with this

A

Batting cotton

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

This almost always requires some padding

A

A thorough aspiration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

This almost always requires some padding

A

A thorough aspiration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

The utilization of a facility other than the funeral home for the wake and service, usually a public building, church etc (not a private residence) outside of the funeral home

A

Placing the deceased in state

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Normally, the body should be placed perpendicular to the altar, with which end facing the altar?

A

The foot

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

In which case would the head end be facing the altar?

A

A priest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

How should the pillow be placed in the casket when shipping remains?

A

Wrong side up and covered with plastic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The remains should be ________ completely when shipping

A

lowered

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Paper or cotton can be placed over ________ to prevent lateral movement
Upper chest and under the elbows and sides
26
Always ________ on non-autopised cases to prevent post-embalming purge
Pack the trachea
27
When shipping remains, these should always be used
Plastics
28
What should be placed in the foot end of the casket when shipping a remains?
``` Register book Memorial Cards Flower cards/Floral Record Casket ornament - cross etc Mass Cards Embalming Report and note regarding cosmetics VA form, flag ```
29
When shipping a remains by air in a gasketed casket, do not do this
Clost completely
30
Head card (air bill) is a waterproof envelope that contains the following information
Name of the deceased Destination of the deceased Name, address, phone number of the sending funeral home Name, address, phone number of the receiving funeral home Burial Transit Permit Routing information
31
One who publicly undertakes to transport from one place to another for a stated compensation the property of any person who may request his services up to the capacity of his facilities
Common Carrier
32
Common carriers are regulated by whom?
Interstate Commerce Commission
33
Does the body have to be embalmed when shipping via common carrier
No
34
Does the body have to be embalmed when shipping via common carrier
No
35
There are three options for shipping a body via railroad. What are they?
Rough box or air tray Ziegler box inside a casket Ziegler bos alone
36
This dominates shipment by rail
Air tray
37
How do airlines charge?
Weight: Per pound per mile
38
Cargo flights are generally _________ than passenger transport
More expensive
39
When shipping by air, casketed remains are shipped in what?
Air trays
40
When shipping by air, uncasketed remains are shipped in what?
Combination case
41
How would you be charged when shipping by sea?
By cubic foot
42
What book is used when sending casketed remains to foreign countries?
Yellow Book
43
Whom should be contacted when shipping remains to foreign countries to get the necessary forms?
The nearest consulate
44
The rolling stock of the funeral home, charges based on one way or round trip mileage
Private Carrier
45
This must always accompany the deceased
Burial Transit Permit
46
Where are death certificates filed?
In the locality of death
47
Where are burial transit permits filed?
In the locality of disposition
48
Cash advance items must have this statement included with it
We reserve the right to add charges to cash advance items
49
Cash Advances by funeral home
``` Clergy offering Copies of death certificate Newspaper death notice Cemetery/Crematory charges Shipping Costs Flowers Long Distance telephone calls Any other cash advances ```
50
Cash Advances by funeral home
``` Clergy offering Copies of death certificate Newspaper death notice Cemetery/Crematory charges Shipping Costs Flowers Long Distance telephone calls Any other cash advances ```
51
Why have many funeral homes eliminated their arrangement office desks?
Desks tend to intimidate the consumer and place the funeral director in an authoritarian, psychologically, dominant position over the consumer
52
Whom has the authority to open the grave?
Only the deed holder
53
What does a death notice do?
Notifies that the death has occurred Lists immediate family Lists times of services
54
What information is included in the obituary?
The facts - name, where deceased lived, date, place of death, age Biographical info - occupation, education, memberships, hobbies, interests Survivors Service information
55
What is the purpose of the death certificate?
Control of epidemics Used to establish facts in a court of law Mortality statistics Establish cause of death for claims Prove death for eligibility for death benefits (SS, Veterans, Insurance, etc)
56
What is the purpose of the death certificate?
Control of epidemics Used to establish facts in a court of law Mortality statistics Establish cause of death for claims Prove death for eligibility for death benefits (SS, Veterans, Insurance, etc)
57
What is a transcript?
A legal, certified copy of the death certificate containing some kind of embedded official seal
58
How are transcripts obtained?
Purchased from a health department or other related government office
59
Death certificates are filed where?
In the locality of death
60
A legal form issued by a local government authorizing disposition of a dead human body
Burial Transit permit
61
What is the purpose of a burial transit permit?
A legal permit to transport and dispose | A record of disposition
62
What are the two types of burial transit permits?
Comes as part of the death certificate | Issued separately when filing
63
What are the transportation fees?
``` First call, removal Common carrier Coach/Hearse Family Car Casket Bearers Clergy Flower/Utility Vehicle ```
64
Miscellaneous charges include?
``` Memorial cards/folders Register book Flowers Acknowledgement cards Casket Emblem Grave Marker Rosary, crucifix, etc ```
65
Miscellaneous charges include?
``` Memorial cards/folders Register book Flowers Acknowledgement cards Casket Emblem Grave Marker Rosary, crucifix, etc ```
66
A clear explanation of your role as a professional funeral director and embalmer and what this includes
Professional Service charge
67
How long do you need to wait in Maryland before cremation?
12 hours
68
List the appropriate items commonly used to meet the funeral needs of those being served
``` Casket Outer Burial Container Clothing Urn for cremated remains Burial plot or crypt Monument or marker ```
69
This is the most important factor when working the floor serving the public
Proper Attitude
70
This is the most important factor when working the floor serving the public
Proper Attitude
71
If possible, avoid closing the casket in the presence of whom?
Friends and family
72
Why should closing the casket in the presence of the friends and family?
Because it will add emotional burden
73
Who should act as a witness when closing the casket?
A family member or clergy
74
Never wait until the morning of the service to maintain this
Automotive Equipmet
75
Where should family be in a procession
Directly behind the hearse
76
Historically, what was a funeral procession known as?
Cortege
77
Where should the limo be in the funeral procession?
Directly behind the hearse, slightly to the right to allow the hearse driver to see the processional
78
What equipment needs to accompany interment, inurnment, entombment?
``` Tent Greens Folding Chairs Support lumber, including 4 x 4 timbers Lowering Device Block and Tackle ```