EXAM Flashcards
(205 cards)
What are the three intermediate performance measures considered by Roberts?
Efficiency
Access
Quality
In the reading by Roberts, are efficiency, access and quality the root cause or problem in health systems?
No. They are causally intermediate between root causes and ultimate performance goals.
Define the ‘production possibility frontier’
The only way to get more of one output is to produce less of another.
I.e. when everything in a system is produced at minimum cost i.e. technically efficient.
What are the type types of efficiency in the Roberts reading?
Technical and allocative efficiency.
Define ‘technical efficiency’.
Situations where the good or service is produced at minimum cost.
How does technical efficiency relate to health systems and whose primary responsibility is it?
Maximum output for money includes questions about the right mix of personnel, equipment, supplies and facilities.
It is mostly the domain of health-care system managers.
Define ‘allocative efficiency’
Is a nation producing the right collection of outputs to achieve its overall goals?
Is the mix of health services maximising health-status gains?
What is the relationship between allocative efficiency and the production possibility frontier?
Allocative efficiency asks ‘are we at the right point on the production possibility frontier’ in relation to whether the services (outputs) are achieving the system’s overall goals.
Describe ‘diminishing marginal returns’ in relation to health care.
Treatment of high needs patients with expensive services can be very cost-effective. However when those services are extended to more of the population, the cost-effectiveness diminishes.
I.e. costs per case increase at the same time case-by-case benefits decline.
What do health system managers need to decide when considering diminishing marginal returns?
What services should be provided, and to whom.
I.e. how many cardiac bypass surgeries and who gets them.
From a political perspective, which is easier to improve: allocative or technical efficiency?
Technical.
It is easier to make production more efficient than to move people and plant from producing one thing to producing another. E.g. moving from high-tech tertiary services to primary care.
What is the overall combined definition of efficiency (using both allocative and technical efficiency) in the Roberts reading?
Each relates to the relationship of inputs to desired results.
Is a health system achieving society’s goals at minimum cost?
Are efficiency and equity necessarily in competition according to Roberts?
No. Their position is efficiency can advance equity by making it less costly to reach equity objectives.
Roberts highlights a type of availability as central to their definition of access. What is this?
Effective availability.
Describe physical availability in Roberts definition of access.
The physical availability of services. Geographic distribution of resources (beds, doctors, nurses) compared to the population.
Describe effective availability in Roberts definition of access.
How easy is it for citizens to get care?
Access is a means to reach a country’s goals in the desired distribution of health and satisfaction.
What dimension of access is particularly prone to political interference?
Physical availability. Regardless of effective availability consideration. E.g. closing a regional hospital that is under-utilised.
What are the three dimensions of quality used by Roberts?
Quantity
Clinical quality
Service quality
What aspect of ‘quality’ is the Amercian health system praised for?
Quantity
Describe quantity in reference to quality in the Roberts reading.
The quantity of care provided to a patient. I.e. getting ‘lots’ of health care.
Describe clinical quality in reference to quality in the Roberts reading.
Quality of caregivers and equipment. The combination of the two with the right inputs at personnel and drugs/facilities.
Describe service quality in reference to quality in the Roberts reading.
Hotel services: food, cleanliness, amenities
Convenience: wait time, travel, appointment delays
Interpersonal relations: care, politeness, respect.
What type of ‘quality’ is most often invoked by patients? Why?
Service quality. It’s easier for patients to judge than clinical quality.
Do assessments of quality tend to look at inputs or evaluating processes or outcomes?
Inputs generally are easier to impact. I.e. educational requirements, availability of drugs and facilities.