exam BME Flashcards
(21 cards)
What are the three levels of management within a business?
Top, Middle, Frontline
These levels represent the hierarchy within an organization.
What type of organisational structure groups areas of focus by processes?
Functional
This structure aids in developing a final product through task specialization.
Define ‘Chain of Command’.
Refers to the hierarchy in an organization, determining authority and responsibility.
It establishes communication channels and accountability.
What is the ‘Span of Control’?
The number of people reporting to a manager.
Higher levels of management typically have a wider span of control.
Fill in the blank: A narrow span of control means each manager is responsible for a _______.
small number of employees.
What is ‘Delegation’ in management?
Assigning authority to a subordinate to perform a task beyond their usual level of responsibility.
Accountability for the work remains with the delegating manager.
What are the four phases of the employment cycle?
Acquisition, Development, Maintenance, Separation
Each phase involves specific HR activities and goals.
What does the ‘Acquisition’ phase involve?
Identifying staffing needs and the recruitment process.
It encompasses planning for HR needs and selection.
What is included in the ‘Development’ phase of the employment cycle?
Induction and ongoing training for employees.
This phase is crucial for employee advancement.
What is the purpose of performance management?
To align individual objectives with business goals and improve organizational performance.
It includes assessment and development plans.
List two types of employment contracts.
- Full-time
- Part-time
Casual employment is another type but is not defined in the Fair Work Act.
What are the two types of separation in the workplace?
- Voluntary
- Involuntary
Voluntary separation includes resignations and retirements.
What is ‘Retrenchment’?
Termination of employment due to lack of work, possibly with a redundancy package.
It is considered an involuntary separation.
What are the advantages of a Functional organisational structure?
- Task specialization
- Clear roles for employees and managers
- High levels of skill development
Useful for similar products/services.
What is a disadvantage of a Product organisational structure?
Can be too costly to run due to the need for many specialists.
This structure can also lead to duplicated work.
True or False: Team structures require high degrees of interdependence among members.
True
Team members share authority and responsibility.
What is the main aim of performance appraisals?
To improve organisational performance and provide feedback for personal development.
They help in aligning individual objectives with business goals.
List three types of separation in the workplace.
- Retirement
- Resignation
- Dismissal
Each type has different implications for the employee and employer.
What is the role of middle management?
To manage frontline managers and communicate with top management.
They implement strategies to align performance with organizational objectives.
Fill in the blank: Frontline managers have a _______ span of control.
restricted.
What does the separation phase of the employment cycle entail?
Ending the employment relationship, either voluntarily or involuntarily.
It is influenced by legislation.
