Exam C

Question 1

Active listening

Answer 1

A communication technique that helps you (the reciever) to understand what your client is saying, and the underlying emotions and feelings that are being conveyed by your client ( the sender)

Question 2

Closed questions

Answer 2

Focuses on specific information.
Some closed ended questions have yes or no answers

Question 3

Open ended questions

Answer 3

Leads or invites the clients to share thought, feelings, or ideas
Promotes longer responses and give more information than direct questions.
(Can you describe your pain, or what can I do to make you feel more powerful)

Question 4

Paraphrasing

Answer 4

Restating the clients messages in your own words.
Paraphrasing shows you are listening, and it let’s the client see if you understand the message sent.
It promotes further communication.

Question 5

Empathetic listening

Answer 5

Means being open to and trying to understand the experiences and feelings of others.

Can help reduce feelings of loneliness and can create trust between you and the client. Also avoid quick, thoughtless responses
(I know how you feel and I feel sorry for you)

Question 6

Verbal communication

Answer 6

Verbal communication is messages sent through the spoken word.

Chose words carefully.

Be aware that emotions can affect communications.

Use simple, everyday language.

Speak clearly, slowly, and distinctly.

Use visual cues.

Control volume and tone of voice.

Question 7

Non verbal

Answer 7

Messages that dont use words!
Messages are sent through body language, touch, and the use of silence,
Nonverbal messages more accurately reflect a client’s feelings then words do.

Question 8

Assessment

Question 9

Documentation

Question 10

Implementation

Question 11

Intervention

Question 12

Medical diagnosis

Question 13

Objective data

Question 14

Subjective data

Question 15

Signs

Question 16

Symptoms

Question 17

Planning

Question 18

Interpersonal questions

Answer 18

Exchanging information between two people…
Each person acts as a sender and receiver.
The receiver provides information in response to the message

Question 19

Communication barriers

Answer 19

Some communication barries can be avoided and some can’t.
Cultural differences can interfere with communication
Illness can interfere aswell
Environment can interfere ( to loud, or poor lighting)
Avoidable barriers are,
Interrupting
Answering the question yourself
Giving advice
Minimizing the problem
Failing to listen
Using patronizing language

Question 20

Mixed messages

Question 21

Age related changes in communication

Question 22

24 hour clock

Question 23

Medical abbreviations

Question 24

Situation questions

Question 25

s

Answer 25

without

Question 26

a.m

Answer 26

Morning

Question 27

H2O

Answer 27

Water

Question 28

wt

Answer 28

Weight

Question 29

ht

Answer 29

Height

Question 30

w/c

Answer 30

Wheelchair

Question 31

stat

Answer 31

at once/immediately

Question 32

02

Answer 32

Oxygen

Question 33

c

Answer 33

centigrade

Question 34

bid

Answer 34

twice a day

Question 35

cbr

Answer 35

complete bed rest

Question 36

npo

Answer 36

nothing by mouth

Question 37

prn

Answer 37

when neccessary

Question 38

qhs

Answer 38

every night at bed time

Question 39

rom

Answer 39

range of motion

Question 40

RLQ

Answer 40

right lower quadrant

Question 41

sob

Answer 41

shortness of breath

Question 42

tid

Answer 42

three times a day

Question 43

qid

Answer 43

four times a day

Question 44

cpr

Answer 44

cardiopulmonary resuscitation

Question 45

LLQ

Answer 45

left lower quadrant

Question 46

vs

Answer 46

vital signs

Question 47

abd

Answer 47

abdomen

Question 48

ac

Answer 48

before meals

Question 49

pc

Answer 49

after meals

Question 50

c

Answer 50

with

Question 51

ca

Answer 51

cancer

Question 52

d/c

Answer 52

discontinue

Question 53

LLQ

Answer 53

left lower quadrant

Question 54

QD

Answer 54

everyday

Question 55

ROM

Answer 55

range of motion

Question 56

cardio

Answer 56

heart

Question 57

cysto

Answer 57

cell

Question 58

gastro

Answer 58

stomach

Question 59

osteo

Answer 59

bone

Question 60

urethro

Answer 60

bladder

Question 61

brady

Answer 61

slow

Question 62

tachy

Answer 62

fast

Question 63

oto

Answer 63

ear

Question 64

dorso

Answer 64

abdomin

Question 65

po

Answer 65

by mouth

Question 66

BM

Answer 66

bowel movement

Question 67

OD

Answer 67

overdose or once daily

Question 68

HS

Answer 68

hours of sleep

Question 69

Q4HRS

Answer 69

every 4 hours

Question 70

tpr

Answer 70

temperature pulse respiration

Question 71

i and o

Answer 71

intake and output

Question 72

prefix 1.auto 2.brady 3.circum 4.dys 5.ecto 6.leuk 7.macro 8.neo 9.supra 10.uni

Answer 72

1. self 2. slow 3. around 4. difficult or abnormal 5. outer or outside 6. white 7. large 8. new 9. above or over 10. one

Question 73

roots! 1. aden 2. angi 3. bronch 4. crani 5. duoden 6. enter 7. gynec 8. mast 9. myel 10. py

Answer 73

1. gland 2. vessel 3. bronchus, bronchi 4. skull 5. duodenum 6. intestines 7. women 8. mammary gland, breast 9. spinal cord, bone marro 10. pus

Question 74

suffix 1. asis 2. genic 3. ism 4. oma 5. phasia 6. ptosis 7. plegia 8. megaly 9. scopy 10. stasis

Answer 74

1. condition , usually abnormal 2. producing, causing 3. a disorder 4. tumour 5. speaking 6. falling, sagging, dropping, down 7. paralysis 8. enlargement 9. examination using a scope 10. maintenace, maintaining a constent level