Exam Chap 4,5,6

Question 1

Nonverbal communication

Answer 1

Communication produced by anything other than spoken words (primary way people communicate)

Question 2

Gestures

Answer 2

Any visible body movement others interpret as meaning

Question 3

Accenting

Answer 3

Empathizes a word or part of the message

Question 4

Vocalics

Answer 4

Something other than words that reflects one’s emotions

Question 5

Paralanguage

Answer 5

Sounds nosies behaviors that communicate feelings/meaning

Question 6

Timbre

Answer 6

Quality of one’s voice

Question 7

Pitch

Answer 7

Placement of one’s voice

Question 8

Substituting

Answer 8

Nonverbal communication that has a DIRECT verbal transition

Question 9

Chronemics

Answer 9

The use of time to communicate

Question 10

Olfactics

Answer 10

The use of scent to communicate

Question 11

Emblems

Answer 11

Nonverbal communication that is CLEAR with a verbal equivalent

Question 12

Ocluesics

Answer 12

How individuals communicate through eye behavior

Question 13

Artifacts

Answer 13

Decorative items added to one’s body or carried with them to communicate meaning

Question 14

Facial expressions

Answer 14

Facial expressions that covey emotions (7 emotions recognized globally anger, sadness, disgust, fear, surprise, interest, happiness

Question 15

Repeating

Answer 15

Nonverbal communication repeating verbal communication

Question 16

Haptics

Answer 16

the study of TOUCH

Question 17

Contradict

Answer 17

Nonverbal communication conveying the opposite meaning of verbal communication

Question 18

Complementing

Answer 18

Nonverbal communication reinforcing verbal communication

Question 19

Proxemics

Answer 19

The study of communication through psychical space

Question 20

Halls four spaces

Answer 20

1.Intimate spaces(0 to 18inch)
2.Personal space(18inch to4ft)
3.Social space (4 to 12ft)
4.public space (12 to 25ft)

Question 21

Regulating

Answer 21

Nonverbal communication controlling flow of conversation

Question 22

Language (chapter4)

Answer 22

communication using a form of spoken or written words

Question 23

Words & meaning

Answer 23

Semantic rules (dict. Definition of the world)
Syntactic rules(grammar, punctuation, structure)
Pragmatic rules(how individuals interpret messages)

Question 24

Meta-communication

Answer 24

Communicating about communication

Question 25

Meta-message

Answer 25

Is the meaning conveyed beyond the words themselves

Question 26

Types of language

Answer 26

Formal (official language) Informal (everyday language) Jargon (specialized language with a specific group)

Question 27

Imaginative

Answer 27

Language Creates imaginary ideas that don’t exist within the real world

Question 28

Regulatory functions (request)

Answer 28

influences another’s behavior through use of request

Question 29

Heuristic

Answer 29

To explore and investigate the real world

Question 30

Ritual

Answer 30

Language used out of habit

Question 31

Interactional functions

Answer 31

Helps form and maintain relationships

Question 32

Personal

Answer 32

language that helps form an individuals identity

Question 33

Instrumental

Answer 33

Language to fulfill a need

Question 34

Cultural

Answer 34

Is Language that represents one’s CULTURE in terms of semantics n syntax

Question 35

Mindfulness

Answer 35

Helps individuals decode meta message

Question 36

Denotative

Answer 36

Dictionary definition of a word

Question 37

Connotative

Answer 37

The use of a word to suggest something other than it’s literal meaning

Question 38

Co-culture/sub-culture

Answer 38

Regional, economic, social, ethic and other cultures that influences society (9 subcultures class, race, gender, language,religion,age, ethnicity, waitress, gang member

Question 39

Micro-culture

Answer 39

patterns of behavior influenced by cultural beliefs,values,norms and rules BASED ON LOCATION

Question 40

Norms

Answer 40

Informal guidelines about what is acceptable or proper social behavior within a specific culture

Question 41

Culture

Answer 41

A group of people who through a process of learning can share perceptions of the world which influences there beliefs, values, norms, rules eventually effecting there behavior

Question 42

Ethnocentrism

Answer 42

The degree to which a person views the world from there own culture’s perspective (often feelings of dislike, mistrust, or hate for other cultures)

Question 43

Individualism

Answer 43

a culture that VALUES being self-reliant and self-motivated believing in personal freedom, privacy and CELEBRATING PERSONAL ACHIEVEMENT

Question 44

Collectivism

Answer 44

Values cooperation and harmony and considers the needs of the group to be more important

Question 45

Collective self esteem

Answer 45

Is an individual self worth or self image that stems from there INTERACTIONS WITH OTHERS.

Question 46

self esteems 4 factors

Answer 46

1.PRIVATE (an individual positively evaluates there group) 2.MEMBERSHIP(how individuals see themselves) 3.PUBLIC(nonmembers of a group evaluate a group positively or negatively) 4.IMPORTANTANCE (group membership is important to individuals)

Question 47

Low context

Answer 47

Obvious verbal messages RELYING mostly on ACTUAL WORDS for communication to be understood

Question 48

High context

Answer 48

relies on more than just the verbal part of communication

Question 49

Stereotypes

Answer 49

Are a set of beliefs about the personal attributes of a social group

Question 50

CULTURAL STEREOTYPE

Answer 50

(beliefs possessed by a cultural group about another social group)

Question 51

Face

Answer 51

The standing or position the person has in the eyes of others

Question 52

3 types of face

Answer 52

Self-face (concern for our face) Other-face(concern for another persons face) Mutual-face(concern for both and the relationship)

Question 53

PERSONAL stereotypes

Answer 53

(beliefs held by an individual that are NOT shared between other people in there group)