Exam II Ch. 7

Question 1

Vroom’s Expectancy Theory

Answer 1

People are motivated to behave in ways that produce outcomes they value M=E x I x V

Question 2

Expectancy

Answer 2

Belief that the goal can be achieved (I CAN build a bridge to the moon)

Question 3

Instrumentality

Answer 3

Perception of the strength of the connection between ones performance and its outcome or result (If I build a bridge to the moon then I’ll have the moon all to myself)

Question 4

Valence

Answer 4

The positive or negative value placed on outcomes or rewards (I don’t like being alone/I crave isolation)

Question 5

Managerial expectations of Expectancy Theory

Answer 5

Some workers value interesting wok and recognition more than money;
Extrinsic rewards can lose their motivating properties over time and may undermine intrinsic motivation

Question 6

What are SMART Goals?

Answer 6

Specific, Measurable, Attainable, Results oriented, Time-bound