Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

is strategy > EXAM - Paper > Flashcards

EXAM - Paper Flashcards

1
Q

Overskrift

A

A case study of benefits realization when implementing an IT investment in a large Danish organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Struktur

A

Introduktion, metode, litteratur, analyse, diskussion, konklusion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

SNOW

A

ServiceNow - det er et Software Asset Management System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Implementeret siden

A

18 måneder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Tier-modellen

A

Tier 0-3. Tier 0 svarer man selv, resten laver man en ticket.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Problemspørgsmål

A

Hvilke benefits bliver realiseret - hvilket benefit er ikke realiseret og hvorfor - hvordan lack of benefits blive realiseret long term og er SNOW en succes?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Ændring i tilgang

A

Mere humanistisk siden lack of benefits var humanistiske, Peppard, Orlikowski, Davis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Delimitations

A

Managers point of view i Shang - 2000 artikel! + Kun incongruence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Ontological considerations

A

Social konstruktvisime, det sociale skaber the reality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Epistemology considerations

A

Interpretivist view er valgt, hvor vi interpret de individuelles adfærd

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

primary data Interview

A

en til en, hos Arla, to interviewguides

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

secondary data

A

pp show fra Arla

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Validitet og reliabilitet

A

Intern - opfyldt, extern svær at bedømme, reliabilitet opfyldt (men måske hawthorne effect)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

5 dimensioner og patterns

A

operational, managerial, strategic, IT infrastructure, organizational - leder til perceievd net benefits flows (PNBF)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

TAM

A

Technology Acceptance Model - perceived usefullness og perceived ease of use

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Subdimensioner der ikke er der

A

Building common visions, empowerment og employee morale and satisfaction

17
Q

Common visions

A

De ser ikke ens på devision making ud fra data i SNOW

18
Q

employee morale and satisfaction og empowerment

A

de skal bruge et svært system og et der ikke lige nu hjælper dem

19
Q

anden subdimension der kommer med tiden

A

facilitating business learning and broaden employee skills

20
Q

diskussionens tre dele

A

diskutere impact af lack, diskutere hvordan de kan opfyldes og succesen af snow

is strategy (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions