exam study thingy

Question 1

what are the four e’s of leader ship

Answer 1

Envision, Enable, Empower, Energize

Question 2

sources of power

Answer 2

reward power, legate power, coercive power, expert power, referent power

Question 3

leadership traits

Answer 3

drive, creativity, cognitive, business knowledge, motivation, honest and intelligence, flexible

Question 4

top down change

Answer 4

the ability to change all the company’s values and culture

Question 5

transformational change

Answer 5

everyone changes by motivational small “wins” encourage everyone to change

Question 6

bottom up change

Answer 6

lower and middle level managers get changed

Question 7

managers vs administrators

Answer 7

Managers work for profit organizations. administrators work for public/non profit organizations

Question 8

Line managers vs staff managers

Answer 8

line = directly work for productions
Staff = work in specialized areas like marketing or accounting

Question 9

functional vs general managers

Answer 9

functional = single area
general = shit ton of areas

Question 10

What is reward power

Answer 10

Offer something of value

Question 11

Legitimate power

Answer 11

Power over to give a virtual form of authority

Question 12

Coercive power

Answer 12

With hold something or punishment

Question 13

Expert power

Answer 13

Become of specialized knowledge

Question 14

What is Hershey Blanchard

Answer 14

Success of leaders depends of the maturity of the followers

Question 15

Vroom-jago

Answer 15

A set of decisions based upon authority, consultive, group and participative settings

Question 16

What are ethics

Answer 16

Code of moral principals, what’s good vs good opposed to right and wrong

Question 17

What is an organization

Answer 17

A collection of people working together to achieve a conman purpose

Question 18

Technical skills

Answer 18

Ability to apply a skill

Question 19

Human skills

Answer 19

Skill to work in cooperation with people

Question 20

Classical management

Answer 20

One style fits all

Question 21

Behavioural management

Answer 21

Human factors in a workplace

Question 22

Quantitative management

Answer 22

Use of math to solve problems

Question 23

Modern approach

Answer 23

Systems and contingencies

Question 24

Scientific management

Answer 24

Break them down to be more efficient

Question 25

Administrative principles

Answer 25

Believed that management could be taught increasing the quality of management

Question 26

Hawthorne studies

Answer 26

Giving pauses, given days off, on physical work condition

Question 27

Theory x

Answer 27

People that don't like work

Question 28

Theory y

Answer 28

Work is natural

Question 29

Quantitative theory

Answer 29

Use math to forecast

Question 30

Tqm

Answer 30

Total quantitative management : continuos improvement and customer satfacfaction, do it right the first time to eliminate costly rework

Question 31

Learning organizations

Answer 31

Continuously changing and improving

Question 32

Theory z

Answer 32

Humanistic approach to management

Question 33

What are the three manager roles

Answer 33

Interpersonal, informational and decisional

Question 34

What is conceptual manager skill

Answer 34

Based on mental concepts

Question 35

The five steps to planning

Answer 35

``` Define Possible strategies Best solution Implement Evaluate the plan ```

Question 36

7 types in strategic planning

Answer 36

``` Market development Product development Horizontal integration Vertical integration Cologemegrate integration Strategic alleinces E business ```

Question 37

Swot

Answer 37

Strengths Weaknesses Opportunities Threats

Question 38

Pest c

Answer 38

``` Political Economical Social Technological Competition ```

Question 39

Bcg matrix

Answer 39

Boston consulting group ``` Star (high market share, high industry growth) Cash cow ( high mark shar,low industry growth) ? (Low market share high industry growth) Dog (low mark share, high industry growth) ```

Question 40

Porter analysis

Answer 40

Threats new entrants, supplier power, industry rivalry, buyer power, threat of substitute products