Explanation of the Observation Process

Question 1

Use the observation process..

Answer 1

on a daily basis with inside employees or OJS with service providers.

Question 2

Observations must..

Answer 2

be conducted daily for the workgroup.

Question 3

The idea is..

Answer 3

to observe te “Key Safety Expectations” or methods that eliminate injuries.

Question 4

Record one..

Answer 4

stroke count in the “Safe Behavior” column when an employee uses a safe work method.

Question 5

Record one….

Answer 5

stroke count in the “At Risk” column when an employee uses an unsafe work method.

Question 6

Reinforce..

Answer 6

“Safe Behaviors” by giving feedback and recording the total number of times the safe behavior was performed in the “Appreciative Feedback” column.

Question 7

Correct..

Answer 7

“At Risk” behavior by giving feedback and recording the total number of times the at risk behavior was performed in the “Constructive Feedback” column.

Question 8

Provide only..

Answer 8

“Appreciative Feedback” or “Constructive Feedback” for each behavior. The goal is to give more App FB than Con FB in order to reinforce the use of safe work behaviors.

Question 9

Results of observations…

Answer 9

are summarized and feedback is provided to the work group.

Question 10

The “At risk” behavior..

Answer 10

is further targeted for the future employee or workgroup training.

Question 11

Observations and safe behaviors..

Answer 11

are calculated to determine “Percent Safe” for each behavior in my operation.