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Flashcards in Facilitative & Blocking Techniques Deck (17)
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1
Q

Paraphrasing - what kind? Def

A

Facilitative. Takes original message and transforms into own words. Shorter and specific.

2
Q

Touch - what kind? Def

A

Facilitative. Powerful listening response when words would break a mood or verbalization would fail to convey the empathy or depth of feeling.

3
Q

Clarification - what kind? Def

A

Seek to understand the message by asking for more information or for elaboration on a point.

4
Q

Silence - what kind? Def

A

Facilitative. Allows client to think and helps nurse to step back momentarily and process what was heard before responding.

5
Q

Closed question - what kind? Def

A

Facilitative. Limit expression of feelings and may take more questions to obtain same info.

6
Q

Restatement - what kind? Def

A

Facilitative. Bracketing a phrase or paragraph. Brief interruption designed to highlight a defined element in the message.

7
Q

Summarization - what kind? Def

A

Facilitative. Review content and process. Reduces a lengthy interaction or discussion to a few succinct sentences.

8
Q

Leading Cues - what kind? Def

A

Facilitative. Cues thru body language.

9
Q

Open Question - what kind? Def

A

Facilitative. Open to interpretation and can’t be answered by “yes” or “no” or one word answers. Usually begins with “how.”

10
Q

Focused question - what kind? Def

A

Facilitative. Limits response to a certain informational area but requires more than “yes” or “no.”

11
Q

Reflection - what kind? Def

A

Facilitative - Focuses on emotional overtones of a message.

12
Q

False reassurance - what kind? Def

A

Blocking. Uses pseudo (false) comforting phrases in attempt to offer reassurance.

13
Q

Giving Advice - what kind? Def

A

Blocking. Make decision for client, offer personal opinions, tell client what to do.

14
Q

False inferences - what kind? Def

A

Blocking. Make unsubstantiated assumption about what client means, interpret client’s behavior without asking for validation, jump to conclusions.

15
Q

Moralizing - what kind? Def

A

Blocking. Express own values about what’s right/wrong, especially on topic that concerns the client.

16
Q

Value Judgements - what kind? Def

A

Blocking. Conveying the approval or disapproval about client’s behavior or what client said using words such as good, bad, or nice.

17
Q

Social Responses - what kind? Def

A

Blocking. Polite superficial comments that don’t focus on what client is feeling or trying to say - - - uses cliche’s!