Faults Flashcards

(93 cards)

1
Q

You have just replaced a fellow project manager. After reviewing the project documents, you couldn’t find any project charter, and by speaking with the sponsor you were told that your company executes many projects without using project charters. As a project manager, you should:
A) Conduct a meeting with the sponsor to discuss the urge of having a project charter.
B) Establish a project charter and conduct a meeting with your team to explain everyone’s duties and responsibilities and to clarify the project’s key deliverables.
C) Establish a draft of the project charter and raise to your manager. D) Conduct a kick-off meeting and announce project start.

A

A

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2
Q

You are an owner of a small start-up technical office. You have been awarded a fixed price project by a governmental organization which you are requirec to complete in 3 months. The project charter is approved and the key people who were affected by success and failure of the project have been identifie After working with the project team, you have decided to execute the project by using agile approach. What should you do next? A) Perform qualitative risk analysis. B) Conduct kick-off meeting. C) Complete stakeholder analysis. D) Work with team and build an implementation strategy.

A

D

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3
Q

During project closure and transfer of the completed project deliverables to the operations group, the project manager discovers that an audit report from an early project phase is missing. What should he do? A) Inform the operations group about the missing audit report. B) Ask the operations group to accept the project without the audit report. C) Complete project closure and update the OPA. D) Remove the audit report from the required project documents and update the project management plan.

A

A

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4
Q

A Change request involving scope change has been approved by CCB. The project sponsor is part of the CCB, but the sole technical resource who is planned to work on the change request has suddenly gone for one week of vacation. If the work start date gets delayed, then the upcoming milestone will be impacted. In a project team meeting, a team member said that there is an alternative way of addressing the current situation and it is available. What should the project manager do? A) Create a change request for an additional resource B) Review the risk register with the project team and implement the risk response as stated by the project team member. C) Have a meeting with the project sponsor for buying out extra 2-weeks’ time in the project. D) Inform the current situation to the stakeholder which is most concerned with the change request.

A

B

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5
Q

Lucas is managing an underground tunnel project. The project sponsor got some information about the project that it is behind schedule and over budget, but he needs more details about the project’s progress. What should Lucas provide him to know about the status of the project? A) Work Performance Report B) Work Performance Information C) Work Performance Data D) Earned Value Report

A

A

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6
Q

Antonio is a project manager who is working with the project team to prepare project management plan. The project requires at least 5 resources who have specialized knowledge on a particular niche technology. What needs to be reviewed to find out whether such resources are available internally? A) WBS Dictionary B) Enterprise Environmental Factors C) Organizational Process Assets D) Project Team Assignments

A

B

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7
Q

An infrastructure project is near its closure. The project manager is now carrying out all of the activities associated with project closure. Which of the following activities should the project manager and team perform as a part of the process? A) Update enterprise environmental factors. B) Update all the project documents and mark them as final version. C) Ask the customer for a letter recommending that the contract can be closed. D) Update organizational process asset to include the final version of pre-approved sellers list and seller performance evaluation documentation

A

B

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8
Q

During one of the project’s meeting, some of your team members had a heated discussion regarding the resources required for a certain work activity. You let each one of them presents his point of view and after consultation with the rest of the team, you reached an agreed amount for the resources used for the activity. The approach you used is called: A) Problem Solving B) Forcing C) Compromising D) Smoothing

A

A

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9
Q

You have been recently assigned to a project as a project manager. You are involved in creating a document that would formally authorize the project and capture the initial requirements of the stakeholders. Which of the following should you complete in order to conduct a kick-off meeting? A) Initiating B) Closing C) Planning D) Executing

A

C

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10
Q

After completing the work in your project, you want to communicate formal project closure and ensure transfer of liability. As a project manager, what should you do? A) Obtain final acceptance of the project deliverables. B) Transfer the ownership of deliverables to the assigned stakeholders. C) Obtain financial, legal, and administrative closure. D) Prepare and share the final project report.

A

C

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11
Q

You are managing a marketing project. Halfway of the implementation phase, it came to your knowledge that a competitor is going to put out the same products into the market. As a project manager, what should you do? A) Update the project charter. B) Perform cost-benefit analysis. C) Advise the sponsor to cancel the project. D) Perform stakeholder analysis.

A

B

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12
Q

You have just been hired to work in an ongoing project in which the functional managers are responsible for arranging work groups while the project manager is responsible for managing the project budget. What organizational structure type is being used in such project? A) Functional (Centralized) B) Matrix - Strong C) Matrix - Weak D) Matrix - Balanced

A

B

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13
Q

You have just been hired to work in an ongoing project in which the functional managers are responsible for arranging work groups while the project manager is responsible for managing the project budget. What organizational structure type is being used in such project? A) Functional (Centralized) B) Matrix - Strong C) Matrix — Weak D) Matrix - Balanced

A

C

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14
Q

Two of your best software developers had an intense argument regarding the way of performing a certain task in the deliverable of the project you are leading. You reviewed each of their viewpoints and you discovered that each one has a point. You tried to convince each of them with the other’s viewpoint and you succeeded to reach an agreement which lead to significant impact on the project. The method you used in handling such situation is called: A) Withdraw/avoid B) Smooth/accommodate C) Force/direct D) Collaborate/problem solve

A

D

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15
Q

Edward has that skill which makes him a super talented engineer. He has the skill that if someone with no experience got hired within his organization, it would take him many years to catch his skill. This type of knowledge is called: A) Explicit Knowledge B) Tacit Knowledge C) Experience Knowledge D) Embedded Knowledge

A

B

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16
Q

Assume that you are a project manager and you are having a phase gate meeting to decide whether to proceed with the following phase or not. Which of the following documents you are most likely to use? A) Milestone List B) Issue Log C) Activity List D) Project Charter

A

D

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17
Q

You received a phone call from your client asking to add a feature in the next deliverable that he thinks will have no impact on the project schedule or cost As a project manager, what is the first thing you should do? A) Hold a meeting with the client to further understand the change. B) Ask the client to raise a formal change request. C) Assess the impact of the change with your team. D) Implement the change immediately.

A

B

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18
Q

Throughout the life cycle of any project a lot of changes may happen to the original project management plan due to common problems and inconsistencies which lead to several corrective and preventive actions to be taken. In order for a project manager to be able to effectively manage such gaps, which document should be of help? A) Issue Log B) Assumption Log C) Configuration Management Plan D) Risk Register

A

A

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19
Q

Andrew is a new project manager who has joined the luxury complex construction project during the middle of its execution. He is trying to determine whether the modification of any of the project documents is subject to change request. What needs to be reviewed to obtain this necessary information? A) Scope Management Plan B) Configuration Management Plan C) Requirement Traceability Matrix D) Change Management Plan

A

B

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20
Q

Mark is assigned to a construction project as a project manager. As he was writing the key deliverables for the project charter, he found that he has 2 alternatives and is unsure which one of them to choose: one is safer and the other is cheaper. What should Mark do to determine the key deliverables for the project? A) Establish requirements with the project sponsor. C) Use the cheaper technology in order to maintain the budget. B) Meet with the client to understand the technological requirements D) Choose the best option based on the project manager’s experience.

A

B

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21
Q
A

C

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22
Q
A

D

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23
Q
A

D

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24
Q
A

A

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25
A
26
A
27
B
28
D
29
D
30
C
31
Your organization has signed a fixed-price contract with the seller company to finalize the project requirements. Which of the following estimating techniques would be the BEST in order to estimate the activity cost?A) Bottom-up EstimatingB) Three Point EstimatingC) Parametric EstimatingD) Analogous Estimating
A
32
During the last progress meeting, you discovered that your project is behind schedule due to certain events that will continue till the end of the project. Your sponsor asks you to predict the work performance for the remainder of the project. Which tool/technique would assist you to do so?A) Variance AnalysisB) Cost-Benefit AnalysisC) Trend AnalysisD) Root Cause Analysis
C
33
What should be the status of the following projects: Work completed = 27% from the total work, Actual Costs = $250,000, Project Budget = $800,000, Project Duration = 1 Year, Elapsed Months = 4? Assume that the project work is linear.A) The project is over budget and behind schedule.B) The project is over budget and ahead of schedule.C) The project is under budget and behind schedule.D) The project is under budget and ahead of schedule.
A
34
You are working as a project manager. You want to estimate the cost of a new project that is similar to a project that was implemented last year. You meet with a group of experts from the previous project. The group uses a three-point estimating technique. You submit the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations. As a project manager, what should you do?A) Change the budgeting technique to a more accurate bottom-up cost estimation.B) Use soft skills to convince the project sponsor to approve the new budget estimate.C) Review the historical information and lessons learned from last year’s project to justify the new budget estimate.D) Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate.
C
35
You are working for a sponsor organization that sponsors a mega project that will last for at least three years. After studying the financial plan for that project, you discovered that your organization cannot afford to pay more than $200,000 per month. Such a constraint is called:A) Historical Information ReviewB) Funding Limit ReconciliationC) FinancingD) Cost Baseline
B
36
According to the triangular distribution formula for estimating activity durations, if an activity has a tM = 7 days, tO = 4 days, and tP = 10 days, what should be the activity estimate?A) 5 daysB) 6 daysC) 7 daysD) 8 days
C
37
The schedule variance of the project is -540 (negative value of 540). What is the best thing to do as a project manager?A) Look for activities that can be done in parallel.B) Raise a change request to add more resources to the project.C) Determine the cost variance.D) Immediately notify the project sponsor.
C
38
Which of the following tools/techniques might be used during the Contro Schedule process in order to analyze and compare actual performance to the approved baselines? A) Performance Reviews B) Trend Analysis C) What-If Scenario Analysis D) Iteration Burndown Chart
D
39
The project manager and the team decide that the project will be divided into five-week iterations with two weeks in between for retrospectives and iteration planning. Where should this approach be documented? A) Product Backlog B) Schedule Management Plan C) Project Charter D) Activity List
B
40
Due to unexpected weather conditions, your project ran into some delays, and you want to know whether these delays are within the acceptable range or not. What document should you refer to? A) Activity Durations B) Schedule Baseline C) Schedule Management Plan D) Schedule Network Analysis
C
41
Two developers are about to start implementing two different approved change requests as directed by the project manager. What tool should assist the project team members to know the list of authorized tasks they need to perform? A) Work Performance Data B) Work Breakdown Structure (WBS) C) Project Management Information System (PMIS) D) Change Log
C
42
Michael is a project manager of a large multi-year project that is being executed using agile development approach. The project team has used bottom-up estimation for project work related to all near term releases. For all future releases, Michael has created a list of work breakdown structure components above the work package level with known work content, but without detailed schedule activities. What tool or technique has the project team used here? (Choose the BEST answer) A) Rolling Wave Planning B) Agile Release Planning C) Decomposition D) Expert Judgment
A
43
Silvana is managing a multi-task project in which task B is dependent on task A that is delayed. The project resources for task B have limited availability and should begin task B on time. What should Silvana do to re-plan the schedule to keep the deadline unchanged? A) Fast track task A and move the start date of task B. B) Fast track task B and begin the work immediately. C)Crash task A and start task B on the planned time. D) Replan the start date of task B so it begins after the completion of task A.
C
44
During the last progress meeting, you informed the sponsor that the project status is "under budget and behind schedule" and you might fail to achieve the project requirements regarding the finish date if the progress remains the same. If you know that the remaining activities must be performed sequentially, what should you do to meet the project's requirements? A) Suggest using crashing technique. B) Cancel the delayed parts of the works. C) Ask for time extension. D) Study the possibility of using fast track method.
A
45
You are managing a project in the execution phase and all the project progress reports are done on a monthly basis. There were many unplanned vacations during this month so, a delay in the schedule occurred. You decide to check the schedule variance if it is within the allowable threshold. Which document of the following should you refer? A) Project Management Plan B) Activity Definition C) Schedule Management Plan D) Project Schedule Network Diagram
C
46
Assume that your project's activities are as follows: Activity A is the first activity to start with and its duration is 5 weeks. Activities B, C, and D should start after activity A completion and their durations are 5, 7, and 11 weeks respectively. Activity E is dependent on both activities C & D with a duration of 8 weeks. Finally, you have activity F which depends on the completion of both activities B & E with a duration of 3 weeks. What should be the project's critical path? A) A-D -E -F B) A-C-E-F C) A - B - E - F D) A - D - F
A
47
A management control point where scope, budget, actual cost, and schedule are integrated and compared to earned value for performance measurement is called:- A) Account Plan B) Control Packages C) Control Account D) Code of Accounts
C
48
Assume that you are the project manager of a road renovation project, and after the beginning of the execution, you discovered that some activities need to be rescheduled; as their planned resources would not fit because the site area is limited by the ongoing traffic. What should you do? A) Use critical path method (CPM). B) Apply resource smoothing. C) Apply resource leveling. D) Perform schedule network analysis.
C
49
As a project manager, Daniel has experienced greater than anticipated delays in his current project. To keep the project on schedule, he will need to access the contingency reserves allocated for this risk. What should Daniel do next? A) Submit a change request to update the schedule baseline. B) Submit a change request to access the contingency reserves. C) Take permission from the executive membership team. D) Access the contingency reserves as needed to meet the project objectives.
D
50
Project management team has taken a decision to award the work associated to 4 complex work packages to a preferred vendor. What needs to be reviewed to know when the resources are required to be available for project and when they should be acquired? A) Stakeholder Register B) Resource Calendars C) Project Schedule D) Resource Requirements
C
51
A senior management has asked the project manager of a mega project to provide a report containing information on acceptable procurement timetable in addition to assumptions planned for resource allocation. What should the project manager review first to provide this necessary information? A) Project Management Plan B) Stakeholder Engagement Plan C) Communication Management Plan D) Resource Management Plan
A
52
19. During project planning, you estimate the time needed for each activity and then total the estimates to create the project estimate. You commit to completing the project by this date. What is wrong with this scenario? A. The team did not create the estimate, and estimating takes too long using that method. B. The team did not create the estimate, and a network diagram was not used. C. The estimate is too long and should be created by management. D. The project estimate should be the same as the customer's required completion date.
B
53
D
54
A
55
D
56
D
57
A
58
A project manager focuses on systems and structure to accomplish project goals. As a result, the project manager has a strained relationship with the project team. Although the current project is trending to meet project objectives, excessive turnover of the project team threatens the project. For self-improvement, what type of skills should the project manager spend time developing? A) Communication Skills B) Leadership Skills C) Management Skills D) Operational and Problem-Solving Skills
B
59
Sandy is a project manager who has been assigned to manage a new project. The project needs resources with specific skills from various organization departments. She must identify and agree on available internal human resources, and hire external experts because most organization staff are already assigned to other projects. What should Sandy use FIRST to obtain resources? A) Resource Traceability Matrix B) Acquisition Skills C) Negotiation Skills D) Interpersonal and Team Assessment Tools
C
60
Nancy is working with her project team to obtain an administrative closure of the software development project she is managing. The project was performed exclusively with internal resources provided by the functional leaders. Which of the following is most likely to be the last action taken in this scenario? A) Conducting a survey to measure stakeholder satisfaction. B) Transferring the final product to operations. C) Releasing the project team. D) Finalizing open claims.
C
61
People are motivated when they feel they are valued in the organization and this value is demonstrated by the rewards given to them. A good strategy for project managers is to give the team recognition: A) At the very beginning of the project. B) After major milestones. C) Throughout the life cycle of the project. D) At the end of the project.
C
62
Jane is managing a water treatment plant project. During the project execution, the electrical engineer has resigned. Jane needs to negotiate with the functional manager to get another one. Which of the following will help Jane to convince him? A) Project Charter B) Resource Management Plan C) RACI Chart D) Team Charter
C
63
Andre is a new project manager of a construction project, which has 105 team members. All project team members are working on a building which has been taken for lease for the project as a part of direct cost. In his first meeting with project sponsor and key stakeholders, he finds that the project has to be extended for another 1 year to meet additional customer needs. The approved change request is already in place for the same. What should Andre do FIRST to know the lease expiration date of the building where the project work is currently getting performed? A) Have a meeting with the previous project manager. B) Review the resource calendar. C) Review the project schedule. D) Review the contractual agreement of the building.
B
64
All baseline documents are approved. The project management team is engaged in reviewing the documents that guide the selection of internal and external resources which are necessary to complete the project work. Which process is currently getting performed? A) Acquire Resources B) Plan Resource Management C) Develop Project Management Plan D) Plan Procurement Management
A
65
Daniel is a project manager of an underground tunnel project. His project team consists of 10 members and the signed contract contains a training clause which states that only 3 members will be chosen for the training. What is the best way to choose the project team members who will take the training while keeping the other members with high spirit and performance without any negative impact? A) Use your position and select the 3 members. B) Conduct a meeting with the 10 members and select 3 randomly. C) Select the 10 members for training. D) Ask the project sponsor to select 3 members.
B
66
Which one of the following is NOT true regarding control resources process? A) Control resource process should be performed continuously in all project phases and throughout the project life cycle. B) Control resources process is concerned with physical resources as well as human resources. C) Control process monitors the resource expenditure. D) Control resources process ensures that resources are used and released according to the plan and project needs.
B
67
You have planned to use four excavators in your underground parking project to finish the project on time. After the first site visit, you discovered that the mobility of four excavators at once is not possible so, you rescheduled your project to work by three excavators only. Such rescheduling caused the project end date to shift. What planning technique did you use? A) Resource Smoothing B) Resource Leveling C) Rolling Wave Planning D) Critical Path Method
B
68
Emma is a project manager of an IT automation project. The project is in execution and few key stakeholders along with the project sponsor are not happy with performance of the delivery team. In a team meeting, Emma realized that the project team members are working hard and completing tasks on time, but they are struggling to operate the latest software, which caused that the task updates are not getting properly updated in the software on time. What should Emma do to resolve this? A) Review the resource calendar to find a slot for training. B) Raise a change request for updating the training requirements in the resource management plan. C) Capture the lessons learned in the lessons learned register. D) Modify the project team assignment and organizational process assets.
A
69
During which management process would the project manager conduct activities that enhance the team social relations and help creating collaborative working environment? A) Develop Team B) Acquire Resources C) Manage Team D) Plan Resources Management
A
70
Bruce has recently joined an organization as a project manager. He is responsible for a new project which requires resources with specific skills and competencies from various departments. As most staff are already assigned to other projects, Bruce must identify and agree on available internal human resources and hire external experts. What should Bruce use FIRST to obtain resources? A) Negotiation Skills B) Acquisition Skilis C) Active Listening D) Emotional Intelligence
A
71
While conducting the acquire resources process, the selection criteria are usually used to select physical project resources or project team. By using a multi-criteria decision analysis tool, the criteria are developed and used in order to rate or score potential resources. The following are examples of selection criteria, which one of them can be used to select project resources? A) Recognition and Rewards By Colocation C) Motivation D) Consider Team Member Time Zone
D
72
George is a project manager of a healthcare organization. The due date of one of the project deliverables is upcoming, but a team member's performance is negatively impacting the schedule. What should George do? A) Remove the team member from the project. B) Acquire a more skilled resource. C) Schedule training sessions for the team member to optimize his performance. D) Mentor the team member.
D
73
Robinson is managing a 6-million dollars project, where project team members are working from multiple countries. As a project manager, for handling multiculturalism, when should Robinson specially consider cultural differences? A) When the RACI chart gets finalized for assigning work to the available resources. B) When he is considering recognition and rewards during team development. C) When he is working in a co-located environment. D) When communication strategies are built based on political environment of the organization.
B
74
Which of the following tools and techniques involve having most of the project team in the same place to enhance the team performance? A) Virtual Teams B) Expert Judgment C) Colocation D) Decision Making
C
75
1. To what does the following definition refer? "A type of analysis focused on finding the point at which the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality." A. Quality control analysis B. Marginal analysis C. Standard quality analysis D. Conformance analysis
B
76
3. On an agile project, who is responsible for ensuring the quality of the end product? A. The project manager should check the quality of the product before release. B. The customer should review the product as it is built to ensure that it is fit for business purpose. C. The development team should verify, validate, and test the product while it is being built. D. The users should try out the first release and send feedback and bug reports to the team.
C
77
9. Cost has been determined to be the highest priority constraint on a project to design and produce a new tool that will be used in restaurant kitchens. The project team has included random sampling of these tools in their quality plan. Although cost is a key factor, the product must also meet high quality standards. All the following are examples of the cost of nonconformance except: A. Rework B. Quality training C. Scrap D. Warranty costs
B
78
29. In reviewing your team's increment before the iteration review, you discover a major error in the code written by the lead developer on your agile team. What should you do? A. Call HR to arrange a training course to improve the developer's coding skills. B. Bring it up in the team's next retrospective as an example of what not to do. C. Alert the testing department to watch out for similar issues in the rest of the code. D. Discuss the issue with the developer without telling the other team members.
D
79
As the project manager, you are preparing your quality management plan. You are looking for a tool that can demonstrate the relationship between events and their resulting effects. You want to use this tool to depict the events that cause a negative effect on quality. Which of the following is the best choice for accomplishing your objective? A. Scatter diagram B. Pareto diagram C. Why-why diagram D. Control chart
C
80
34. In a meeting to gain approval of the quality management plan, a stakeholder points out what he believes to be an error in the plan. He notes that the plan includes using some of the same techniques in more than one of the quality processes. Which of the following quality management techniques can be used in two of the three quality management processes? A. Cause-and-effect diagrams B. Interviews C. Checksheets D. Logical data model
A
81
In a break time on your project, Elizabeth met a key stakeholder of the project she is managing. The key stakeholder was surprised that she does not have the information that her project will be canceled because of future changes in the organization plans and that her team members will be releases. What should Elizabeth do? A) Hold a meeting with her project team and inform them about what will happen. B) Hold a meeting with the project sponsor and discuss this info with him C) Review the communication management plan and validate why she did not get this information through it. D) Hold a meeting with the stakeholders and discuss this information openly with them.
C
82
Vincent is a project manager of a large project which has just moved to the planning phase. The project sponsor is anxious to prepone the project kick-off and start the execution as soon as possible. He also suggests the project manager to skip the communications management plan for now and prepare the same during execution on need basis. How should the project manager respond to the sponsor to support the completion of the communications management plan? A) The communication management plan is required as a part of the project management plan. B) The communication management plan is required for estimation and work assignment analysis C) The communications management plan assists stakeholder engagement. D) The communications management plan is required for the preparation of project report.
C
83
Assume that you are the project manager of an oil refinement project. Part of your job description is to send the government environmental agency a monthly report on waste management in your project via email. This type of communication is considered: A) Formal-Official B) Formal-Unofficial C) Informal-Official D) Informal-Unofficial
C
84
1. A team member has been late to several recent team meetings, and the last two deliverables he submitted were not acceptable. The project manager decides he can no longer wait for things to improve and must address the issue with the team member. What is the best form of communication for addressing this problem? A. Formal written communication B. Formal verbal communication C. Informal written communication D. Informal verbal communication
D
85
8. Communication is key to the success of a project. As the project manager, you had three stakeholders with whom you needed to communicate. Therefore, you had six channels of communication. A new stakeholder has been added with whom you also need to communicate. How many communication channels do you have now? A. 7 В. 10 C. 12 D. 16
B
86
11. A project manager has a project team consisting of people in four countries. The project is very important to the company, and the project manager is concerned about its success. The length of the project schedule is acceptable. What type of communication should he use? A. Informal verbal communication B. Formal written communication C. Formal verbal communication D. Informal written communication
B
87
12. You have just been assigned as project manager for a large manufacturing project. This one-year project is about halfway done. It involves five different sellers and 20 members of your company on the project team. You want to quickly review where the project now stands. Which of the following reports would be the most helpful in finding such information? A. Work status B. Progress C. Forecast D. Communications
B
88
14. A project manager overhears a conversation between two stakeholders who are discussing how unhappy they are with the impacts of the project on their own departments. Stakeholder A asks if the project is on time, and stakeholder B replies that the SPI is 1.05. Stakeholder A asks if the project manager for the project knows of stakeholder B's concern. Stakeholder B responds that he is not sure. What is the best thing for the project manager to do? A. Make sure the stakeholders are aware that the project manager overheard. Then ask them to direct any questions to the project manager in writing. B. Make a presentation to all the stakeholders regarding the status of the project. C. Send both stakeholders a copy of the issue log, and ask for additional comments. D. Arrange a meeting with both stakeholders to allow them to voice any concerns they may have.
D
89
16. A project manager has just been assigned a team comprised of team members from many countries including Brazil, Japan, the United States, and Britain. What is her best tool for success? A. The responsibility assignment matrix (RAM) B. The teleconference C. Team communication with the WBS D. Well-developed interpersonal skills
D
90
17. What's the best way to handle knowledge sharing on the agile projects you are managing? A. Encourage knowledge sharing if possible, where the team shows an interest. B. Give the team many tools and opportunities to share knowledge. C. Facilitate a team meeting if there is time left at the end of an iteration. D. Make sure the team is holding regular stand-up meetings.
B
91
18. A project manager at a large consulting firm is asked to report on the actual project results versus planned results. The project is going well, and the marketing department wants to see if the current results can be used in a future marketing campaign. This project manager should prepare a: A. Trend report B. Forecasting report C. Status report D. Variance report
D
92
20. The requirements of many stakeholders were not approved for inclusion in your project. Therefore, you had a difficult time gaining formal approval of the project management plan. The stakeholders argued and held up the project while they held meeting after meeting about their requirements. The project was finally approved and work began six months ago. All of the following would be good preventive actions to implement except: A. Keep a file of what requirements were not included in the project. B. Make sure the change control process is not used as a vehicle to add the requirements back into the project. C. Maintain an issue log. D. Hold meetings with the stakeholders to go over the work that will not be added to the project.
D
93
22. The project manager is expecting a deliverable to be submitted by email from a team member today. At the end of the day, the project manager contacts the team member to notify him that it has not been received. The team member apologizes and explains that he was not able to email the deliverable, and it was sent through the mail instead. The team member goes on to remind the project manager that he had informed the project manager during a phone conversation that this would occur. "Was that the conversation we had when I told you I could not hear you well due to poor cell phone coverage?" asks the project manager. "Yes," replies the team member. What could have been done to avoid this problem? A. Verbal communication B. Adding to the issue log after the phone call C. Better attention to determining communications requirements D. Feedback during the communication
D