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Meter reading > Field Conditions Whole > Flashcards

Field Conditions Whole Flashcards

1
Q

The meter reader obtains a premises key from the customer. A new key envelope must be completed and returned to the Meter Reading office with the key

A

New Key 01

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2
Q

The meter reader obtains new premises key to replace the current key because the lock has been changed. The reader is not to return the old key to the customer.

A

Change Key 02

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3
Q

The meter reader requests that the meter reading office obtain a key

A

Get Key 03

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4
Q

The premise key is lost in the field and the meter reader is unsuccessful in recovering or replacing it

A

Lost key 04

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5
Q

The premise key no longer works. Old locks removed and/or new additional locks were added.

A

Key no good 05

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6
Q

The meter reader determines that the demand register was not reset last time it was read.

A

Wrong demand seal 06

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7
Q

The meter reader finds that the actual house number, apartment number differs from the address indicated on the FC300 or questions the billing classification of the meter and requests an investigation

A

House/Class check 07

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8
Q

Meter reader suspects electric or water theft

A

Diversion 08

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9
Q

The meter reader finds two displays listed for the same meter

A

Duplicate Records 09

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10
Q

The meter reader finds that jumpers have been installed to bypass the electric meter

A

Jumper 10

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11
Q

The meter reader finds that the electric meter is missing from the socket and no cover is in place

A

Open socket 11

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12
Q

The meter reader finds that the digital display in a digital meter is blank or not registered readable information

A

No display 12

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13
Q

The meter reader finds the barrel lock open and/or tampered with, possible energy theft

A

Barrel lock broken 13

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14
Q

The meter reader finds that the meter register is loose or off the meter casing

A

Water register loose/off 14

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15
Q

The meter reader receives a shock when touching the meter panel

A

Meter hot 15

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16
Q

The meter reader finds that the meter box or cabinet is locked and there is no key or person available to open it

A

Locked Box 16

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17
Q

There is a structural fire with possible damage to the meter and/or wiring

A

Fire damage 17

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18
Q

The meter reader finds that the electric meter is loose in the socket or out of the socket and on the ground

A

Meter loose/out of socket 18

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19
Q

The glass or plastic cover of the electric meter has been removed or compromised and must be replaced

A

Glass missing/damaged 19

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20
Q

Meter reader believes that a meter logically belongs in one segment but is found in another

A

Wrong area/segment 20

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21
Q

The electric meter glass is dirty or yellowed, making the meter more difficult to read.

A

Clean Glass 21

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22
Q

The water meter box is cracked or broken and needs to be replaced. The centerpiece is of an odd size and can’t be replaced

A

Box damaged 22

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23
Q

The centerpiece on the water meter is stuck and can’t be opened

A

Stuck Centerpiece 23

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24
Q

A water reading can’t be obtained because the box is flooded with rain water

A

Flooded rain 24

25
Q

The meter reader finds the water meter temporarily covered by construction materials and is unable to obtain a reading

A

Covered construction 25

26
Q

The meter reader finds an obvious water leak on the customer’s side of the water meter

A

Property leak 27

27
Q

The meter reader determines the premises is vacant.

A

Vacant 28

28
Q

The FC300 indicates zero usage on the meter. The reader tests the water or electric meter and determines that it is functioning properly

A

Meter operates 29

29
Q

Can’t verify the meter number and/or constant when the FC 300 indicates a Hi Lo failure

A

Can’t verify meter # or constant 30

30
Q

The meter reader obtains a demand reading, but is unable to reset it

A

Unable to reset 31

31
Q

Meter reader finds an existing condition not directly related to the meter, which requires further investigation and/or maintenance

A

Electric maintenance 32

32
Q

The code is used when a reader encounters a field condition or can’t read reason that is NOT covered by an existing code.

A

No reason 33

33
Q

The meter reader finds a hazardous situation in conjunction with an electric or water service.

A

Hazard 34

34
Q

The meter reader requested water meter maintenance for a problem that is not covered by existing codes

A

W.I.R no reason listed 35

35
Q

The meter reader requests water maintenance for a chronic problem in accessing the meter due to gophers

A

Gopher proof 37

36
Q

The meter reader requests water maintenance for a chronic problem in accessing the meter due to a landslide.

A

Barricade 38

37
Q

The meter is inside a locked structure

A

Inside/ No answer 52

38
Q

The meter reader is unable to obtain a reading because plants, trees or any other object or near the meter obstructs the meter.

A

Obstruction 53

39
Q

The meter reader finds heavy shrubbery, ice plants, etc, on or around a water meter and the reading is difficult to obtain.

A

Trim shrubs 55

40
Q

The meter reader finds the register glass on the water meter smashed or cracked

A

Broken glass 58

41
Q

An obvious leak from the water meter or the curb valve is found

A

Meter leak 59

42
Q

Dirt or debris in the water meter box is covering the meter register

A

Clean box 60

43
Q

The meter reader finds it difficult or impossible to read the water meter due to scratched or dirty register glass

A

Clean dial 61

44
Q

The water meter box is set in a way that makes it a hazard or difficult to read the meter. Two inches above or below the grade constitutes a hazard

A

Reset box 63

45
Q

The meter reader is unable to obtain a reading because the water meter is covered by dirt, sod, concrete, debris or some similar situation

A

Uncover 67

46
Q

The meter reader finds that the meter has been removed and there is no service provided from the overhead drop line, or by temporary wiring or a straight pipe connecting to street water main

A

Meter out 71

47
Q

The key is determined as non functional by the meter reader and no replacement is available or the key is no longer needed to obtain the reading

A

Delete key 72

48
Q

The meter reader finds a hazardous depression in the soil or grass near the water meter

A

Fill hole 74

49
Q

The meter reader finds that the electric or water meter is damaged

A

Damaged 76

50
Q

The water meter has been tested and the test hand does not move or the electric meter disc does not move when a light switch is turned on

A

Tested stuck 77

51
Q

The meter reader suspects that the meter is not operating properly, but is unable to test the meter

A

Test meter 78

52
Q

The meter reader finds that the reset lever on a demand meter is damaged

A

Demand broken 79

53
Q

The meter reader finds an absence, tampering, or falsification of the Murray/lead seal on the meter ring and/or the ring is missing on a S socket bast type of meter

A

No ring seal 80

54
Q

Absence, tampering, or falsification of the Murray/Lead seal on the panel covering the service wiring

A

No panel seal 81

55
Q

The meter reader finds that the demand seal (colored tag) is missing or falsified

A

No demand seal 82

56
Q

The meter reader finds absence, tampering, falsification of the Murray/lead seal on the terminal and/or lug cover

A

No seal/A base 83

57
Q

Absence, tampering, or falsification of the test block Murray/Lead seal on a large commercial meter panel

A

No seal/test block 85

58
Q

Absence, tampering, or falsification of the Murray seal, push plug, sealing screw, or blue lead seal

A

No seal/water 86

Meter reading (13 decks)

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